Navy federal credit union car loan phone number

If your vehicle is totaled in an accident or stolen and not recovered, your outstanding loan amount could be higher than the actual cash value of your vehicle. In this situation, you’d be without a car and be required to make up the difference. By adding Guaranteed Asset Protection (GAP) coverage, the difference may be covered, including up to $1,000 of your deductible.2

For new loans: GAP can be added during the initial online loan application process, in person at a branch or by phone.

For existing loans: Call us at 1-888-842-6328 or at our international phone numbers.

• Learn More about Guaranteed Asset Protection (GAP)

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Liberty Mutual Insurance is made available through the TruStage® Auto & Home Insurance Program. TruStage Auto & Home Insurance Program is made available through TruStage Insurance Agency, LLC. Coverage provided and underwritten by Liberty Mutual Insurance Company or its subsidiaries or affiliates, 175 Berkeley Street, Boston, MA 02116 USA. © 2022 Liberty Mutual Insurance. Discounts are not available in all states and discounts vary by state. Certain discounts apply to specific coverages only. To the extent permitted by law, applicants are individually underwritten; not all applicants may qualify. A consumer report from a consumer reporting agency and/or motor vehicle report will be obtained on all drivers listed on your policy where state laws and regulations allow. Please consult your policy for specific coverages and limitations. The insurance offered is not a deposit, and is not federally insured, sold or guaranteed by Navy Federal Credit Union. Navy Federal Credit Union enables this insurance program to be offered and is entitled to compensation from TruStage Insurance Agency, LLC. ©  TruStage Insurance Agency 2022. AUT-4969069.1-0922-1024

Navy Federal Credit Union is in no way responsible for any products or services provided by or through TruStage, Liberty Mutual or their affiliates, subsidiaries, and insurance company partners. 

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Your purchase of Guaranteed Asset Protection (GAP) is optional. Whether or not you purchase Guaranteed Asset Protection will not affect your application for credit or the terms of any existing credit agreement you have with Navy Federal. If you cancel your optional GAP coverage within 60 days of enrollment, you will receive a full refund of any fees. Additional information will be provided to you, which will include a copy of the GAP Agreement and Disclosure (NFCU23A) containing the terms of the plan. There are eligibility requirements, conditions and exclusions that could prevent you from receiving benefits under the plan. You should carefully review the additional information for a full explanation of terms.

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• Easy application process
• Decisions in seconds
• Discounts for military members1
• Preapproved loan rate is good for 90 days

Trustpilot

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New & Used Car Loan Rates2

Rates as of Oct 23, 2022 ET.

Late Model Used Vehicles: 2021, 2022 and 2023 model years with 7,500-30,000 miles.
Used Vehicles: 2020 and older model years or any model year with over 30,000 miles. If the vehicle is 20 years or older based on the model year, the vehicle is considered classic or antique and subject to collateral loan rates.

Experience Our Car Buying Center

FAQs

Can I get approved for an auto loan before I pick out my car?

Yes. Your auto loan preapproval allows you to know exactly how much car you are preapproved for before you shop. Remember—while you negotiate the best price with either a dealer or seller, don’t reveal to the seller the maximum amount of finance you are preapproved for.

How do you determine the interest rate on my auto loan?

Your auto loan rate is based on your:

• credit and financial history
• amount financed
• length (term) of the loan
• car’s model year
• car's exact mileage reading

How long is my preapproval auto loan check good for?

Your auto loan preapproval and interest rate are locked in for 90 calendar days from the date of the check.

How can I use Navy Federal’s Car Buying Service to buy a car?

Visit our Car Buying Service page, powered by TrueCar®,6 and click on “Shop Now.” Follow the prompts to:

• search online for new or used cars 
• get up-front pricing on local inventory from TrueCar-certified dealers
• see what others paid for cars like the one you want 
• access special incentives on select vehicles
• trade in or sell your car with an online cash offer in minutes

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Direct deposit required. This military special may expire at any time. Applicants must contact Navy Federal by phone or visit a branch to receive the discount. Active Duty rate discounts (which are also available for retired military members) can be applied, subject to certain restrictions.

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Credit and collateral subject to approval. Rates subject to change and are based on creditworthiness, so your rate may differ.
New Vehicles: 2021, 2022 and 2023 model years with 7,499 miles or less. Minimum loan amount is $30,000 for terms of 85-96 months.
Payment example: New auto loan of $20,000 for 36 months at 4.54% APR will have a monthly payment of $597.
Late Model Used Vehicles: 2021, 2022 and 2023 model years with 7,500-30,000 miles.
Used Vehicles: 2020 and older model years or any model year with over 30,000 miles.
If the vehicle is 20 years or older based on the model year, the vehicle is considered classic or antique and subject to collateral loan rates. 

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Navy Federal Credit Union is in no way responsible for any product, service, purchase or lease provided by or through the Navy Federal Car Buying Service, TrueCar, CARFAX, TruStage, Liberty Mutual or SiriusXM.

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CARFAX is a registered trademark of CARFAX, Inc.

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Liberty Mutual Insurance is made available through the TruStage® Auto & Home Insurance Program. TruStage Auto & Home Insurance Program is made available through TruStage Insurance Agency, LLC. Coverage provided and underwritten by Liberty Mutual Insurance Company or its subsidiaries or affiliates, 175 Berkeley Street, Boston, MA 02116 USA. © 2022 Liberty Mutual Insurance. Discounts are not available in all states, and discounts vary by state. Certain discounts apply to specific coverages only. To the extent permitted by law, applicants are individually underwritten; not all applicants may qualify. A consumer report from a consumer reporting agency and/or motor vehicle report will be obtained on all drivers listed on your policy where state laws and regulations allow. Please consult your policy for specific coverages and limitations. The insurance offered is not a deposit, and is not federally insured, sold or guaranteed by Navy Federal Credit Union. Navy Federal Credit Union enables this insurance program to be offered and is entitled to compensation from TruStage Insurance Agency, LLC. Navy Federal Credit Union is in no way responsible for any products or services provided by or through TruStage, Liberty Mutual or their affiliates, subsidiaries, and insurance company partners.

© TruStage Insurance Agency 2022

AUT-4964941.1-0922-1024

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TrueCar operates the Navy Federal Car Buying Service. Navy Federal is not responsible for any purchase, lease or service provided by or through the Navy Federal Car Buying Service.

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The views expressed in the reviews are solely those of the individuals posting them. The testimonials are substantively the words of the individual reviewer, but may have undergone minor clerical revisions to ensure readability, add context, or protect private information. Any imagery displayed is for decorative purposes only and is not necessarily associated with the reviewer.

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