California department of motor vehicles customer service number

Find below customer service details of California DMV. Besides contact details, the page also offers a brief overview of the state agency.

Table of Contents Show

California DMV Customer Service Hours
California DMV Customer Support Phones
California Department of Motor Vehicles Social Networks Customer Service
California DMV support e-mail
CA DMV Live Chat Support
California DMV Help Center
California DMV Opening Hours
California DMV Mailing Addresses
California Dmv Headquarters
Reach Real Person in California Dmv by Phone, Live Chat, Social Network
What to do if California Dmv Contact Number Is Not Working?
How do I talk to a live person at CA DMV?
Does California DMV have live chat?
What time does CA DMV customer service open?
What is the website for the California Department of Motor Vehicles?

Head Office
Department of Motor Vehicles
2415 1st Ave., Mail Station C271
Sacramento, CA 95818-2606
United States

Customer Service
Phone: 1-800-777-0133
Phone: 1-877-563-5213
Email: [email protected] (genral)
Email: [email protected] (DL stolen or misused)
______

About California DMV

The California Department of Motor Vehicles (DMV) is a government body that regulates the registration of motor vehicles and manages the licensing of drivers. The state agency was founded in 1915 and is part of California State Transportation Agency. Besides administering car registration and driver licensing, DMV also issues identification cards upon request. Headquartered at Sacramento, DMV manages licenses of close to 27,136,792 drivers (as of January, 2019). The registered vehicles stat show the figure as 35,707,821. Individuals can request for DMV forms, handbooks and how-to-brochures at any nearest contact center or via mail. Further, renewal of a number of services can be conveniently done online with just a few clicks.

Browse the DMV website to renew driver license or identification card, or even to request for duplicate driver license and driver record. You will however need an account registered before availing these services. You can visit the nearest DMV office to apply for a REAL ID. There is also an application form that you can submit online. After submitting the application, you will need to schedule an appointment. Documents for REAL ID registration include an original or certified copy of identity document, proof of social security number and proof of residency. Once your REAL ID driver license or identification card is issued, you can start to benefit from the DMV online services. Besides renewing driver license, you can renew your vehicle registration or PNP, request vehicle record, perform title transfer, request refund of vehicle license fee, and even for change of address.

Before visiting the DMV office, ensure you have an appointment set. DMV Express offices can help with applying for REAL ID. The offices are spread across popular locations that include Davis, Fremont, Los Gatos, Laguna Hills, Newhall, Redwood City, San Francisco, Santa Clara, San Mateo, San Jose and San Diego Clairemont. Appointment can be taken online or by telephone for REAL ID, driver license, driver record printout, registration of plates and placards, moving permits and vehicle record printout. Once an appointment has been scheduled, you can view and even cancel same online.

For those preparing for driver’s license, note that you can schedule appointment for test on the website. During the driving test an examiner will see if you meet the minimum safety requirements. Along with checking your driving skills, you will be asked to demonstrate signals. The test results in the form of a score will be provided after completion. Existing license holders whose DL has been suspended must check if there are pending fines, traffic violations, court orders, negligent operator probation or if a reissue fee is to be paid.

Want to renew your vehicle registration? You can do same online with license plate number and the last 5 digits of your Vehicle Identification Number (VIN). Payment for renewal can be made using major credit/debit card or checking account. Renewal by mail is also possible. More details are available on the FAQ section of the website. For complaints or queries on forms, appointment, renewal, cancellation, refund, career, or others, reach the California DMV support.

If you need to speak to a live customer service representative in the California Department of Motor Vehicles customer service you need to dial 1-800-777-0133. To speak with a live agent, you need to press 1 (for English), then press 1 (for driver’s license), press 9 (to speak with an agent) and stay on the line (typical waiting time is about 4-10 minutes). Live customer service agents from California DMV are available 24/7.

Alternatively you can use the following other options available in the customer service phone menu:

Say “Driver’s License” or press 1.
Say “Vehicles or vessels” or press 2.
Say “Order forms” or press 3.
Say “Make appointment” or press 4.
Say “Find an office” or press 5.
Say “Latest DMV news” or press 6.

California DMV Customer Service Hours

Live customer service representatives from California DMV are available 24/7.

California DMV Customer Support Phones

CA DMV Customer Support Phone Number is 1-800-777-0133. Live customer service representatives from California DMV are available 24/7.
To Request public information from DMV you need to dial 1-916-657-8098.
For Driver Safety (DS) Hearing Transcript Requests you need to dial 1-916-657-8431.
For Public Records Act (PRA) and/or Information Practices Act Requests you need to dial 1-916-657-6243.
For Statement of Economic Interests (Form 700) Requests you need to dial 1-916-657-7541.
For Information Practices Act (IPA) Requests you need to dial 1-916-657-6340.
For assistance with technical issues you need to dial 1-877-563-5213. Live customer service representatives from California DMV are available from 8am to 5pm Monday, Tuesday, Thursday, Friday, from 9am to 5pm Wednesday, Saturday-Sunday closed.
To call the Revenue Services Support Unit you need to dial 1-916-657-8101.
For California Department of Tax and Fee Administration (CDTFA) you need to dial 1-800-400-7115.
To Call the Individual Licensing Unit you need to dial 1-916-229-3128.
To Call OL Compliance you need to dial 1-916-229-3154.
If you have questions regarding the processing of a specific IRP application you need to dial 1-916-657-7971.
If you have questions about PFR you need to dial 1-916-657-7971.

California Department of Motor Vehicles customer service could be contacted via California Department of Motor Vehicles Facebook page. Typically California Department of Motor Vehicles customer service representative replies within an hour.
You can also reach California Department of Motor Vehicles support via California Department of Motor Vehicles Twitter page
You can view latest California Department of Motor Vehicles photos on California Department of Motor Vehicles Instagram page
You can view latest California Department of Motor Vehicles videos on California Department of Motor Vehicles Youtube page
You can message a live customer service representative using California Department of Motor Vehicles Linkedin page

California DMV support e-mail

If you need to request more than 15 records at once send an e-mail to [email protected]
For Additional Contact Options send an e-mail to [email protected]
If you need to email the IRP Operations Unit send an e-mail to [email protected]
f you have questions about an ICP issue send an e-mail to [email protected]

CA DMV Live Chat Support

You can start a live chat session with a CA DMV Support Agent on the California DMV Support page by clicking the “Ask DMV” black icon in the bottom right corner of the page.

California DMV Help Center

You can find more information about California DMV on the California DMV Support page.

California DMV Opening Hours

You can find more information about California DMV opening hours on the California DMV Field Offices Page.

California DMV Mailing Addresses

To request public information from DMV:
DMV Information Release Unit
MS G199
PO Box 944247
Sacramento, CA 94244-2470

Requesting Records in Bulk:
DMV Materials Management Section
4201 Sierra Point Dr. Ste. 112
Sacramento, CA 95834-7900

Driver Safety (DS) Hearing Transcript Requests:
DMV
Litigation Services Unit, MS J256
2570 24th Street
Sacramento, CA 95818-7010

Financial Responsibility Requests (FR):
DMV
Financial Responsibility Unit, MS J237
PO Box 942884
Sacramento, CA 94284-0884

Occupational Licensing (OL) Requests:
DMV
Occupational Licensing Unit, MS L224
PO Box 932342
Sacramento, CA 94232-3420

Public Records Act (PRA) and/or Information Practices Act Requests:
DMV
Legal Affairs Division, MS C128
2415 1st Avenue
PO Box 932382
Sacramento, CA 94232-3820

Mail your payment and a copy of the Demand for Payment letter to:
DMV
Revenue Services Support Unit
Mail Station C140
PO Box 825341
Sacramento, CA 94232-5341

Office of the Director:
Department of Motor Vehicles
2415 1st Ave., Mail Station F101
Sacramento, CA 95818-2606

General Driver License Inquiries:
Driver License Inquires
Department of Motor Vehicles
PO Box 942890
Sacramento, CA 94290-0001

International Customers:
Department of Motor Vehicles
Customer Communications
MS H165 PO Box 932345
Sacramento, CA 94232-3450
USA

California Dmv Headquarters

View California Dmv headquarters location on a map.

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via California Dmv Facebook account or California Dmv Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for California Dmv are provided above.

What to do if California Dmv Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in California Dmv customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on Talk to a Live Person in California Department of Motor Vehicles Customer Service are the most accurate.

If you successfully reached a live customer service agent in California Dmv please leave your instructions in the comments section below so everyone can use it.

How do I talk to a live person at CA DMV?

There is a Live Chat option available for customers that need assistance. If unable to reach an agent by phone at (800) 777-0133, you can ask to speak with one of our Live Chat Agents to check on the status of your request.

Does California DMV have live chat?

Interacting with DMV has been made easier with the addition of Miles, the online chatbot, and a live chat option during business hours.

What time does CA DMV customer service open?

If you no longer have access to your account phone number and cannot access your online account, please call the DMV contact center at 1-877-563-5213. The contact center business hours are Monday – Friday 7 a.m. to 7 p.m.