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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.*** 05-04-2015 10:23 AM
I got a message saying I need to upgrade my cloud storage. I went and deleted (selected and deleted each and every one) old songs and such stored on the cloud and I still had all my photos and videos. Then it backed up again and now they are all gone. What happened? 1 Solution  05-06-2015 05:42 PM LysandraP, No problem! Let me get you the steps on how to view this online. This way you can make sure all your information is still showing up in the Verizon Cloud. You will want to log into your My Verizon account like you normally do on our website, www.vzw.com. In My Services, click on My Cloud Media and Contacts. On the left, click on Photo. Here you will be able to see everything that has been saved to the Cloud. NicoleB_VZW 05-06-2015 10:30 AM LysandraP, that is definitely very strange. We definitely want to make sure that you still have access to your backed up media. Are you currently viewing that information online through your phone, or via the computer? NicandroN_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! 05-06-2015 03:03 PM
On my phone I don't know how to view it on a computer Sent from my Verizon Wireless 4G LTE smartphone 05-06-2015 05:42 PM LysandraP, No problem! Let me get you the steps on how to view this online. This way you can make sure all your information is still showing up in the Verizon Cloud. You will want to log into your My Verizon account like you normally do on our website, www.vzw.com. In My Services, click on My Cloud Media and Contacts. On the left, click on Photo. Here you will be able to see everything that has been saved to the Cloud. NicoleB_VZW Shop
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How do I get photos off Verizon Cloud?To download photos to your mobile device:. Select. All. (lower-left) then tap the. Contextual Menu icon. ... . Tap. Select Content. .. Tap the desired picture(s) or video(s) then tap the. Contextual Menu icon. . Items are selected when highlighted in gray and a checkmark appears.. Tap. Download. .. How do I access my pictures on Verizon Cloud?Mobile devices: Open the Verizon Cloud app. On the main screen, tap All Files.. Go to your device's Settings app.. Tap Privacy.. Tap Photos.. Tap Verizon Cloud.. Tap All Photos.. Can I retrieve deleted photos from Verizon Cloud?Select the media you want to restore by clicking the box next to that line item. File selected when a checkmark is present. To select all the items, check the box next to number of files listed in the folder (# Contacts / # Media). in the Restore Trash Content dialog box.
How do I access my Verizon Cloud Storage?From a web browser on a computer, sign in to My Verizon. From the 'How to access Verizon Cloud' page, click Verizon Cloud web portal (in the 'Access my Cloud' section). Click the appropriate tab. Click an option then follow the on-screen prompts.
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How to retrieve pictures from verizon cloud
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