Capital one venture card customer service number

Mail credit card payment

Mail general correspondence

Capital One
Attn: General Correspondence
P.O. Box 30285
Salt Lake City, UT 84130-0285

Investigate a misapplied payment

Capital One
Attn: Payment Investigations
P.O. Box 30287
Salt Lake City, UT 84130-0287

Dispute a credit card charge

Capital One
Attn: Disputes
P.O. Box 30279
Salt Lake City, UT 84130-0279

Report suspected credit card fraud

Capital One
P.O. Box 30277
Salt Lake City, UT 84130-0277

Credit card and line of credit general correspondence

Capital One
Attn: General Correspondence
P.O. Box 30285
Salt Lake City, UT 84130-0285

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The easiest way you can reach the Capital One credit card customer service is online, by either signing in to your account online or through Capital One's mobile app. Alternately, you can call (800) 227-4825. Lastly, you can contact them via mail, or at your local Capital One branch.

Here’s how you can contact Capital One credit card customer service:

• Online: You can connect with a customer service representative through the live chat feature on your online accountor Capital One’s mobile app for iOS and Android.
• By phone: If you prefer to contact customer service by phone, just call (800) 227-4825.
• Via mail: You can also contact them via mail at:
  Capital One
  Attn: General Correspondence
  P.O. Box 30285
  Salt Lake City, UT 84130-0287
• At a branch: Lastly, you could visit your nearest Capital One branch and talk to a customer care agent in person.

If you have a specific problem, like a dispute or investigation, you can directly reach the department you need by finding their corresponding contact info.

Ultimately, you can check Capital One’s FAQ page to see if there’s already a solution to your credit card issue.

If you want to aim for a higher credit limit, there are a number of areas you should focus on improving.

Biggest Factors Affecting Capital One Quicksilver Credit Limits

• Your payment history. If you've consistently paid your bills on time, creditors will view you as more trustworthy and will be more likely to extend you higher credit lines.
• Income and assets vs. existing debt. The more money you have available for bill payments, the more comfortable a lender will feel.
• Rent or mortgage payments. If these payments take up too much of your monthly income, you'll have less to spend on credit card bills.

You need at least good credit to get approved. The better your credit is, the higher you can expect your spending limit to be.

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What are the best Capital One Quicksilver credit card benefits?

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Chip Lupo, Credit Card Writer

@CLoop

The best Capital One Quicksilver credit card benefits are travel accident insurance and extended warranty coverage, along with its $0 annual fee and cash back rewards. The Capital One Quicksilver card also has identity theft protection and $0 fraud liability, which are more common perks across Capital One credit cards.

Capital One Quicksilver Credit Card Benefits

• Initial bonus: The Capital One Quicksilver card offers $200 for spending $500 in the first 3 months.
• Ongoing rewards: You earn 5% cash back on hotel and rental cars booked through Capital One Travel, as well as 1.5% cash back on all other purchases.
• Travel accident insurance: Covers you along with your spouse and any unmarried children up to a certain amount in the event of death and several qualifying permanent injuries. Travel fare(s) must be booked with your Capital One Quicksilver card.
• Baggage Delay Reimbursement: You get reimbursed up to $100 per day, for three days, when your bags are delayed for more than four hours at a destination other than your primary residence.
• Extended warranty: The Capital One Quicksilver extended warranty policy will lengthen the original manufacturer's warranty by up to 2 extra years for warranties of 2 years or less. The maximum coverage amount per item is $10,000 ($50,000 per cardholder).
• Identity theft protection: Capital One offers a free credit monitoring service and identity protection tool called CreditWise. This service will send you email alerts when there's important activity on your credit report like a hard credit inquiry or a new credit card account.
• $0 fraud liability: Capital One Quicksilver provides $0 fraud liability if your card is lost or stolen. That means you're not responsible for any unauthorized purchases made with your card.
• Price protection: With price protection, you can be reimbursed for the difference in the cost of an item, up to $250 per claim, if you see it advertised at a lower price within 120 days from the date that you purchased it with Capital One Quicksilver. You can make a maximum of four claims within a 12-month period.
• Roadside assistance: Capital One Quicksilver roadside assistance gives you 24/7 access to a wide range of services whenever your vehicle breaks down.
• Rental car insurance: Covers you and eligible authorized drivers for physical damage, theft, towing and loss-of-use charges. The rental must be charged to the Capital One Quicksilver card, and the rental period must not exceed 31 consecutive days.
• Concierge services: You can contact the concierge service by calling the number you see in the card benefits guide to ask for help with nearly anything, from travel and purchase assistance to directions and restaurant reservations.
• Virtual card numbers: You can get a Capital One Quicksilver virtual credit card number by adding the Capital One Eno extension to your browser. Once installed, log in to your account and enroll with Capital One Quicksilver. With a virtual card number, you can make online purchases with increased protection against credit card fraud.
• Intro APR: There is an intro APR of 0% for 15 months on both purchases and balance transfers. The card's regular APR is 17.99% - 27.99% (V). There is also a balance transfer fee of 3%.
• Annual fee: The Capital One Quicksilver card's annual fee is $0.
• Foreign transaction fee: The card does not charge foreign transaction fees.

As you can see, the Capital One Quicksilver card is a great all-around credit card with low fees, intro APR offers, and a pretty straightforward rewards structure. With 5% cash back on hotel and rental cars booked through Capital One Travel, as well as 1.5% cash back on all other purchases, you don't have to worry about rotating bonus categories, earnings limits or other rewards trickery.

Capital One Quicksilver Rewards

• Earn a one-time $200 cash bonus after you spend $500 on purchases within 3 months from account opening
• Earn unlimited 1.5% cash back on every purchase, every day
• Enjoy up to 6 months of complimentary Uber One membership statement credits through 11/14/2024
• Earn unlimited 5% cash back on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options. Terms apply
• No rotating categories or sign-ups needed to earn cash rewards; plus, cash back won't expire for the life of the account and there's no limit to how much you can earn

The Capital One Quicksilver credit card is a very good everyday rewards card that's worth adding to your wallet. Keep in mind that you need to have at least good credit to get approved for this card. You can check your credit score for free on WalletHub to see where you stand. Capital One will also review your overall credit history, income, and existing debt load, among other factors.

To learn more about the Capital One Quicksilver credit card, check out WalletHub's full review.

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What are the best Capital One Platinum credit card benefits?

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Maria Adams, Credit Cards Moderator

@m_adams

The best benefits of a Capital One Platinum card are account alerts and $0 fraud liability. These perks are certainly good to have, though it's important to note that they are also relatively common benefits for credit cards.

Capital One Platinum Credit Card Benefits

• Account alerts
• $0 fraud liability
• Emergency card replacement

While these benefits aren't bad, the Capital One Platinum credit card simply doesn't have as many benefits as a lot of the other credit cards on the market. To learn more about the Capital One Platinum credit card, check out WalletHub's full review.

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What is the Capital One Quicksilver credit score requirement?

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Maria Adams, Credit Cards Moderator

@m_adams

The Capital One Quicksilver credit score requirement is 700+. This means that you need at least good credit to get this card. Capital One also considers applicants' income and debt when making Capital One Quicksilver card approval decisions. You can see if you pre-qualify for this card on Capital One's dedicated webpage.

With a $0 annual fee, unlimited 1.5 - 5% cash back on every purchase and a $200 signup bonus, Capital One Quicksilver is a great rewards card.

What to do if you don't meet the Capital One Quicksilver credit score requirement:

If you don't meet Capital One Quicksilver's credit score requirements, the Capital One QuicksilverOne Cash Rewards Credit Card is easier to get. This card has the same 1.5 - 5% cash back rate as Capital One Quicksilver, but with no signup bonus and a $39 annual fee. Applicants with limited have a shot at approval, though. And if you get the Capital One QuicksilverOne, you could upgrade to the Capital One Quicksilver once your score is higher.    

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Is Capital One Quicksilver a Visa or Mastercard?

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Keyaira Sutton, WalletHub Analyst

@keykey

The Capital One Quicksilver card is a Mastercard. That means you can use your Capital One Quicksilver at millions of merchant locations in more than 210 countries and territories. However, it is worth noting that networks are subject to change and there are both Visa and Mastercard versions of the card. Online applicants can see the network logo at the top of the application form.

Here's what you should know about the Capital One Quicksilver card:

• Card network-level benefits: The Mastercard level of benefits that you will get will depend on your creditworthiness. If you qualify for the World Elite Mastercard, your Capital One Quicksilver will include perks such as travel insurance, concierge services, and purchase protection, among other benefits. 
• No foreign transaction fees: On top of the Capital One Quicksilver's wide global acceptance, frequent travelers will also enjoy the card's $0 foreign transaction fee. That means you'll be able to use this card abroad without having to pay a surcharge on everything you buy. Cards with foreign transaction fees typically charge an extra 1% to 3% on international purchases.
• Other perks: The Capital One Quicksilver card provides plenty of its own rewards and perks to complement the array of benefits offered by Mastercard. For example, the card offers 5% cash back on hotel and rental cars booked through Capital One Travel, as well as 1.5% cash back on all other purchases. 

Ultimately, it is worth noting that a card network is the company that helps process credit card transactions and determines where a card is accepted. Having said that, both Visa and Mastercard benefit from the most extensive worldwide acceptance, so you'll have no problems using your Capital One Quicksilver, regardless of its card network.

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How can I get a Capital One Quicksilver cash advance?

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Bogdan Roberts, Credit Cards Moderator

@bogdan_roberts

You can get a Capital One Quicksilver cash advance simply by withdrawing cash from an ATM. You'll need your card's PIN for that, so if you don't have one, you can get one online. In addition to ATMs, there are a few other ways you can get cash advances.

Here's how you can get a Capital One Quicksilver cash advance:

• At an ATM using your PIN. If you forgot your PIN or need one for your card, you can request one on Capital One's web page.
• At a bank lobby that displays the Mastercard logo. Capital One Quicksilver is a Mastercard, so look out for the logo to know where you can ask a bank teller for a cash advance. You will need to present a government-issued photo ID along with your Capital One Quicksilver.
• With a check. If you've been given checks by Capital One, you may be able to fill one out yourself and either cash it or deposit it at your bank.

Just be mindful of the fact that credit card cash advances are expensive. Capital One Quicksilver charges a cash advance fee of 3% (min $3). There's also a 27.99% (V) cash advance APR that starts accruing immediately. In addition, cash advances at a non-Capital One ATM may be subject to additional bank charges.

If you still want to make a Capital One Quicksilver cash advance, keep in mind that there are withdrawal limits, so review your most recent credit card statement to know how much available credit you have for cash advances. Also, don't forget that paying off the balance works differently than with a regular credit card purchase. That's because there is no grace period for cash advances. This means interest charges start accruing on the date of the transaction.

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How can I reach the Capital One Quicksilver customer service?

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Thomas Antonsson

@tomtom5

The easiest way you can reach the Capital One Quicksilver customer service is online, through Capital One's website or mobile app. Alternatively, you can contact them over the phone at (800) 227-4825, or via mail.

To contact them online, either log in to your account at capitalone.com or to the Capital One app. If you prefer to call, just dial (800) 227-4825 and you will be able to talk to a representative. If you choose to contact them by mail, the address is:

Capital One
Attn: General Correspondence
P.O. Box 30285
Salt Lake City, UT 84130-0287

Reaching the Capital One Quicksilver customer service via mail will take the longest. Still, if you choose to do it, you should include your card number in your inquiry, for faster processing.

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How much is the Capital One Platinum foreign transaction fee?

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Maria Adams, Credit Cards Moderator

@m_adams

The Capital One Platinum foreign transaction fee is $0. With $0 foreign fees, Capital One Platinum cardholders do not have to pay extra for international purchases, either when traveling outside the U.S. or buying online from merchants based abroad. Capital One does not charge a foreign transaction fee on any of its credit cards. Foreign transaction fees from other issuers range from 1% to 3% of the purchase amount. The Capital One Platinum card also comes with a $0 annual fee.  

This card, however, doesn't offer rewards. Low fees are its main benefit. The fact that it can help you build credit for free can be more important than rewards anyway. There is one great feature, though. You'll be automatically considered for a credit line increase in as little as 6 months.  

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How does the Capital One Quicksilver rental car insurance work?

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Robert Stark, WalletHub Credit Cards Analyst

@robert.stark

The Capital One Quicksilver rental car insurance protects cardholders when they pay for a rental vehicle with this card. To get coverage, you'll need to decline any insurance offered by the rental agency. It covers car damage, theft, loss of use charges, and the coverage amount is usually up to the cash value of the rented vehicle.

Here is how the Capital One Quicksilver rental car insurance works:

• Overview: Covers Capital One Quicksilver cardholders and eligible authorized drivers against physical damage, theft, towing, and loss of use charges. Rental cost must be charged to the Capital One Quicksilver and the rental period must not exceed 31 consecutive days. The benefit is secondary to any other existing rental car insurance policies and applies worldwide, with the exception of countries where the evidence of coverage is prohibited or in conflict with local laws.
• What is covered: Physical damage and theft of eligible vehicles; reasonable loss of use charges imposed by the vehicle rental company for the period of time the rental vehicle is out of service; towing charges to the nearest collision repair facility.
• What is not covered: Trucks; pickups; full-sized vans; off-road vehicles and other RVs; trailers; motorcycles (any vehicle having less than four wheels) and antique vehicles are among the excluded categories.
• How much is covered: You will be covered for the actual repair amount, the wholesale market value, or the rental agency's purchase invoice (less salvage and depreciation), whichever is less. The coverage actual value is up to any preset amount specified in your guide to benefits.
• How to claim: Call (888) 531-4227 to open a claim or submit one online. You must report the claim within 60 days of the loss and submit the requested documentation within 180 days of the incident.

Please note that the above information is accurate for Capital One Quicksilver cards that are issued as World Mastercard and World Elite Mastercard. While Capital One Quicksilver is issued on the Mastercard network, keep in mind that networks are subject to change. 

If you'd like to know more about your benefits, simply match your Capital One Quicksilver network with the corresponding benefit guide on Capital One's dedicated web page. Alternatively, log in to your online account, select the “I Want To” menu, and click “Read about Card Benefits.”

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How do I get a Capital One Platinum cash advance?

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Andrew Sutton

@andrew_sutton

You can get a Capital One Platinum cash advance at an ATM as long as you have a cash advance PIN. You can request a cash advance PIN for your Capital One Platinum through your online account or by calling customer service at (800) 227-4825. To get a Capital One Platinum cash advance PIN online, log into the Capital One website and click “I Want To…,” then “Get a Cash Advance PIN” (under the header “Control Your Card”). You'll be able to get a PIN instantly delivered to your email or over text.

Here's more info about Capital One Platinum cash advances:

Once you have the cash advance PIN, you can withdraw cash at an ATM the same way you'd do with a debit card. You can use non-Capital One ATMs, but you'll be subject to additional fees (average $2.5). That would make cash advances even more expensive than they will be already. The Capital One Platinum has a cash advance fee of 3% (min $3), whichever is greater. The withdrawal will also be subject to a high APR. The Capital One Platinum cash advance APR is 28.49% (V).

Another way you may be able to take out a cash advance is by using Capital One credit card checks, which Capital One sends to some cardholders based on creditworthiness. There are checks for purchases, balance transfers, and cash advances. Essentially, they work the same way any check would and allow you to pay at places that may not accept credit. However, if you do use a cash advance check, standard cash advance fees and rates apply. If you weren't sent credit card checks, you can call Capital One customer service at (800) 227-4825 and request them, but it's not guaranteed your request will be granted.

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