Capital one business credit card customer service

Office Location

Capital One Trade Credit
One Monument Square, Suite 800
Portland, Maine 04101

Mailing Address

Post Office Box 17825
Portland, Maine 04112

Customer Service Email

Customer Service Phone Number

(888) 321-6698
Monday–Friday, 7am–8pm (ET)
Saturday, 8am–5pm (ET)

Online Servicing (SmartView)

www.smartview.capitalone.com

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When getting paid is this easy, you can focus on running your business

Capital One Merchant Services powered by Worldpay gives your customers the flexibility to pay with a variety of different methods, while giving you access to funds the next day. Win-win.

MERCHANT SERVICES BENEFITS

Mobile Options

Accept payments with smart terminals, hosted web pages and mobile readers.

Go Digital

Build or enhance your online store with an industry leading eCommerce platform.

Capital one business credit card customer service

Next-Day Cash

Get paid from your customers and have the money in your bank account the next day.

Fraud Protection

Enjoy peace of mind with a suite of data security tools.

More Ways to Pay

Accept major credit cards and gift cards, including EMV, contactless, PayPal, ApplePay, Google Pay and more.

Clear Reporting

Get actionable data insights to help you grow your business.

If you’re interested in learning more about Capital One Merchant Services, give us a call at 866-343-8447 or fill out the form to have us contact you. 

Capital one business credit card customer service

Innovation you can count on

Capital One Merchant Services powered by Worldpay gives you access to customer insights, emerging payments technology and tools to help your business mitigate fraud. Take advantage of our evolving payment-processing solutions and strategically manage your cash flow.

Capital one business credit card customer service

INDUSTRY FRIENDLY MERCHANT SERVICES

Made for your needs and your industry

Take advantage of payment solutions that can fit the needs of any industry, including professional services, manufacturing, healthcare, restaurants, retail, eCommerce and construction.

Frequently Asked Questions

 What is a merchant account?

A merchant service account allows you to process non-cash transactions from your customers. Capital One has partnered with Worldpay® from FIS, a leading debit and credit card processor, to offer you flexible payment acceptance solutions.

What kind of credit and debit cards can I accept?

You can accept major credit cards—Visa®, MasterCard®, Discover®, American Express®—as well as gift and loyalty cards. Other options include EMV, contactless, PayPal and more.

When will I receive funds in my bank account from the credit card transactions?

Most funds are available the next day.

I am opening another business location and would like to accept credit and debit cards. What do I do next?

Setting up a new location involves evaluating factors like physical location, eCommerce, new vs. existing business and more. It’s a simple process for our expert Business Bankers to help you with. For assistance, please reach out to your Capital One Business Banker or call 866-343-8447.

Find a Branch

Meet with a banking associate at a Capital One location near you.

What You Need

Ready to open an account? Review the list of documents to bring to the branch.

How do I get in touch with Capital One credit card?

Credit card support.
Customer Service: 1-800-CAPITAL (1-800-227-4825) (For servicing of existing accounts only).
Outside the US, call collect: 1-804-934-2001..
Online banking support: 1-866-750-0873..
Fraud Protection: 1-800-427-9428 or 1-800-239-7054..
International collect calls to report a lost or stolen card: 1-804-934-2001..

Do Capital One business cards report to personal credit?

That flow of information can help you begin to build a business credit history. But in addition, Capital One reports that account information to the credit bureaus that determine your consumer credit scores.

Does Capital One have 24 hour customer service credit card?

Sign in to www.capitalone.com 24/7. Call our Interactive Phone Service with 24/7 access at 1-888-464-7868. Speak to an Associate at 1-800-289-1992 from 8 AM to 8 PM, 7 days a week.

Can you chat with Capital One customer service?

Customer support Fast answers are at your fingertips. You can search the Support Center or chat with Eno, Capital One's digital assistant.