Whirlpool refrigerator bottom freezer not making ice

Do you have a Whirlpool ice maker not working? We can help. Check out our troubleshooting guide of common causes behind a Whirlpool ice maker not making ice and how to fix the problem.

Troubleshooting: Whirlpool Ice Maker Not Working

Ice Maker Is Turned Off

Has your refrigerator suddenly stopped producing ice? If so, the ice maker may be turned off. This can happen from someone reaching their hand into the ice bin or from the ice bin getting too full.

Turn the ice maker on by pulling the arm down until it clicks.

Whirlpool refrigerator bottom freezer not making ice

Image from Whirlpool

Improper Freezer Temperature

Believe it or not, your freezer temperature plays an integral part in ice production. If the temperature is too warm, the ice maker won’t make ice. If it’s too cold, the ice can get stuck.

Freezer temperature should be between 0° F – 5° F.

Check the condenser coils to ensure they are clean and free of dust and debris. This helps the freezer run more efficiently to remain cold. In addition, inspect the evaporator coils to see if frost has accumulated on them. If the evaporator coils are frosted over, you may have refrigerator repair problems that require a licensed technician.

Ice Maker Is Jammed

Have you discovered your Whirlpool ice maker not working? That’s frustrating. A Whirlpool refrigerator ice maker not dispensing ice may be due to a jammed ice maker. Sometimes, the harvest fingers bring up icy water that attaches to the stripper. This icy water then freezes on the stripper causing the harvest fingers to jam.

Use a plastic utensil to break apart the jammed ice. Be careful not to damage the ice maker!

Water Supply Problems

If your Whirlpool ice maker won’t work, it could be your water supply has low pressure. Check the water supply line to ensure it is straight to allow adequate water flow and pressure. Also, leave enough space behind the refrigerator to not kink the line.

Whirlpool refrigerator bottom freezer not making ice

Image from Whirlpool

Clogged Water Filter

A dirty water filter can be the culprit to a Whirlpool ice maker not working properly, but still producing some ice. Over time, the water filter becomes clogged filtering the impurities and sediment out of your water. This is its job! Experts recommend replacing your water filter every six months. A clean filter keeps water tasting fresh and your ice production thriving.

Learn how to replace a Whirlpool refrigerator water filter here.

Still stumped? If you’re still not getting ice it’s time to call for service. Northeast Appliance Repair is your trusted source for Whirlpool appliance repair Monroe. We’re here for you!

Are you finding your refrigerator running warm? It’s unsettling to discover your Whirlpool refrigerator not cool. After all, the last thing you need is food spoilage and money down the drain. The good news is, when your Whirlpool fridge is not cooling enough, a few DIY steps will often get things moving in the right direction again.

Troubleshooting Guide: Whirlpool Refrigerator Not Cooling

Our clients will sometimes ask, “Why is my Whirlpool fridge not cooling?” We advise initial Whirlpool refrigerator troubleshooting before we send in the big guns – our experts in refrigerator repair.

Possible Cause #1: Dirty Condenser Coils

Dirty condenser coils are the most common cause for a Whirlpool refrigerator not cooling. Condenser coils dissipate heat as the refrigerant passes through them. If the coils are clogged in dirt and debris, they can’t release the heat properly. You may have even noticed your refrigerator is noisy, which can be due to your fridge working harder to maintain a proper temperature.

Clean the Condenser Coils

  • Pull fridge away from the wall – allows better access to the back and underneath of unit. The coils are snake-like in shape and often located under the refrigerator. You may also have a toe guard at the bottom front of the fridge that can be removed for better cleaning.
  • Vacuum – use a narrow hose attachment to vacuum all the coils and external hardware on the refrigerator.
  • Use a Dryer Brush – scrub the coils with a dry brush to remove stubborn debris. These brushes can be purchased on Amazon or your local grocery/hardware store.
  • Vacuum – give one more vacuum to remove all remaining dirt.

Whirlpool refrigerator bottom freezer not making ice

Photo from Green Living

Possible Cause #2: Door Seal is Loose

The second most common cause for a Whirlpool refrigerator not cool is a defective door seal. If the door seal is loose or damaged, your fridge won’t cool properly. The door seal ensures the cold air inside the refrigerator is locked inside rather than leaking into your kitchen. Check the door seal for damage, gaps, or other defects. If you don’t have a tight door seal, replace it.

Whirlpool refrigerator bottom freezer not making ice

Image from The Family Handyman

Possible Cause #3: Temperature isn’t Set Properly

Is your Whirlpool refrigerator not cooling but freezer is working? Check your temperature setting. Refer to your owner’s manual for the optimal temperature setting for your particular model.

Possible Cause #4: Power Failure

In the event of power failure:

  • Check the cord – ensure it is snugly connected to the power outlet.
  • Inspect the cord – look for signs of damage. Replace cord if damaged or showing signs of wear and tear.
  • Check circuit breaker – check to make sure you didn’t blow a fuse, and if so, flip it back on.

Whirlpool refrigerator bottom freezer not making ice

Image from Gina Valley

Possible Cause #5: Part Failure

If you have checked the above causes and still have a Whirlpool refrigerator not cool, then you may have a broken condenser fan motor, failed thermostat, or other part failures, which means it’s time to call an appliance technician for repair.

Why is my Whirlpool bottom freezer not making ice?

First, make sure your water filter is up to date to help avoid clogs that reduce water flow. Next, double check that the fridge water line behind the refrigerator isn't kinked or twisted. Lastly, use a leveler to ensure that your refrigerator and ice maker are level so water distributes evenly throughout the ice tray.

How do I reset my Whirlpool bottom freezer ice maker?

The reset button is usually located at the bottom of the ice maker unit or in some cases at the top or on the bottom of the ice tray. Once located, press the button down for a few seconds until you hear a beep sound. Once you hear the beep sound, let go of the button. Once reset, check if the problem has been solved.

Why did my Whirlpool ice maker stop making ice?

A clogged water filter, kinked water line hose, or defective water inlet valve can restrict the water flowing to an ice maker. When this happens, ice production will be limited or completely stop. Here's how to address water supply issues that can affect ice production: Change your refrigerator water filter.

Why is my Whirlpool fridge not making ice but water works?

If you have a Whirlpool ice maker not working but water dispenser is working, it may be because the ice maker is turned off. Many Whirlpool refrigerators use a wire shut-off arm to turn the ice dispenser on and off. The arm automatically stops ice production when it's in the raised position.