Old republic home warranty ultimate protection plan

Old Republic Home Warranty Review: Plans, Pricing And More

Old Republic Home Protection has over 40 years of experience serving homeowners and real estate professionals in the home warranty industry. This Old Republic review will help the company’s prospective customers with essential information such as coverage, cost, company information, and customer reviews.

1,033 Reviews

Complaint Resolution Program

Yes

$3500

Estimated Appliance Coverage

$2500

Estimated System Coverage

Yes

Complaint Resolution Program

• 6 million happy customers serviced since the company’s inception
• A team of 600+ members to assist customers throughout the policy duration
• Affordable plans that suit customer needs and low service fees
• An experienced customer care team that help facilitate claims
• Offers pest control services
• One of the few to offer solar hot water system coverage

Old Republic Home Warranty Plans

Old Republic Home Warranty has different plan options in different states. They offer the following home service plans in bigger states like California and Texas:

Standard Coverage: This plan covers the heating system/ductwork, air conditioner/cooler, plumbing, electricals, garage door opener, etc.

Ultimate Protection: The Old Republic Home Warranty Ultimate Protection Plan covers a range of your devices. Some of the popular items covered under this plan are trash compactor, smoke detector, dishwasher, air conditioner, etc.

Ultimate Protection with Washer, Dryer & Kitchen Refrigerator: This plan covers the clothes washer, dryer, and refrigerator in addition to the other items listed under the Ultimate Plan.

Platinum Protection: Homeowners looking for comprehensive protection can opt for this option. The plan covers all items included in the Standard Coverage and Ultimate Protection plans. Also, a range of plumbing issues gets covered under this plan. However, the Platinum Plan differs from the Ultimate Plan primarily in terms of coverage limits, the former having higher reimbursement caps.

Platinum Protection with Washer, Dryer & Kitchen Refrigerator: This plan provides the most comprehensive coverage possible with the option to swap out HVAC coverage for kitchen refrigerator and extra plumbing coverage. 

Optional Home Buyer Coverage: Homeowners who want to pick and choose particular coverage items can buy this plan. Some of the major items covered include HVAC tune-up (pre-season), swimming pool, ornamental fountain motor pump, etc.

Tech and Smart Home Protection Plan: It’s an electronics plan that covers items like Televisions, Gaming peripherals, Headphones, Earbuds, etc. along with smart home products.

Although a home inspection is not mandatory to purchase an Old Republic home warranty plan, we recommend getting one as it reduces the possibility of claim denial on the grounds of pre-existing conditions and improper installation.

There is no restriction on coverage due to the age, make, and model of the appliances. However, coverage begins 30 days after the payment date for plan purchase, as per industry standard.

OLD REPUBLIC HOME WARRANTY PRICES & COVERAGE

The cost of Old Republic Home Protection company plans depends on where you reside. On average, customers are charged between $390- $700 as an annual cost. You can also opt to pay a monthly premium. The trade call fee or deductible can vary and begins from $65.

To get the exact figure, you must read your policy before moving forward. It is also vital to understand that plan coverage options may differ slightly depending on your state of residence.

The following table displaying various plans’ pricing represents just two states, and the annual pricing is mostly similar to other states.

The coverage listed below applies across most states. There may be exceptions in some states and additions in others.

The Platinum Plan differs from the Ultimate Plan primarily in terms of coverage limits, the former having higher reimbursement caps.

Optional add-ons range from $25-$200 and add to the price of the plan. Swimming Pool/Spa Equipment Salt Water Circuit Board and Cell Well Pump Spa/Hot Tub Booster Pump Septic Systems/Sewage Ejector Pump HVAC Tune-Up Ornamental Fountain Motor/Pump Limited Roof Leak Repair Water Softener/Reverse Osmosis Water Filtration System Enhanced Slab Leak Limit/External Plumbing

Old Republic Home Warranty Claims & Customer Service

Filing a claim with the Old Republic home warranty is super fast and easy. When you notice any of your covered devices malfunctioning, file a home warranty service request, you can do this by reaching out to customer care, online, or phone. Once the team accepts your request, a dedicated technician will be assigned.

The technician will then head over to your place and decide whether the problematic device needs to get repaired or replaced. Depending on its condition, the contractor takes a call on what course of action is necessary. Homeowners must remember that a deductible is charged each time a claim is filed with the service provider. This amount must get paid before your device gets repaired or replaced.

If you file a claim during an emergency, Old Republic Home Protection can expedite service. They consider a situation as an emergency if

• The home has no access to electricity, gas, water, or toilet facilities
• Occupants’ health and safety is in danger
• Ongoing damage is occurring due to a system malfunction

Old Republic Home Protection States Availability

  States Covered

  Corporate Office

  States Not Covered

What are the exclusions and limits of Old Republic Home Warranty contracts?

Homeowners need to understand that not every component of their covered systems and appliances gets protection under the company’s contract. Under the standard coverage option provided, your air conditioner is covered. But, certain items such as gas air conditioning units and window AC systems are not covered under the contract.

Likewise, under the optional Home Buyer Coverage, your swimming pool gets covered. But what’s important to note is that remote control panels and air switches are not covered under the Old Republic home warranty service contracts. They also don’t cover light fixtures and accessories needed for work like cranes. 

Similarly, under the same plan, customers can opt for roof leak repair. However, you must note that the protection is limited. Gutters, drain lines, and patio covers of your roof are not covered under the policy.

Homeowners opting for warranty plans must carefully understand that several systems and appliance components do not get covered under the company’s contract. Read your sample contract thoroughly to know what components don’t get covered for the systems and appliances you want to be protected.

Old Republic Home Warranty: Worth It?

Old Republic Home Protection can be a good option for pest control, zone controls, solar-powered systems, water filtration units, etc.,  that most home warranty providers don’t cover. Their service technician network is relatively well-trained since they have to provide unusual repairs and replacements. Realtors also prefer the company since they have many tools to help with the business. They even have coverage for emergency lodging in Home Buyer plans.

If you are still unsure, have a look at our top home warranty companies for better options!

More on home warranties:

• American Home Shield Review
• ServicePlus Home Warranty Review
• Select Home Warranty Review

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OLD REPUBLIC HOME WARRANTY REVIEWS

Here we have compiled some Old Republic Warranty Reviews that you can go through for a better picture of the company's services.

Jim Moeller, Rancho Mirage, CA

On Jul 06, 2022

My Air conditioner broke and was covered by the Old Republic Warranty. Since the AC was still under factory warranty for parts only Old Republic did not cover the labor which was $1000. What is the use of a warranty company that doesn't cover labor. Try calling them and remain on hold for 4 hours. Such terrible service. These guys are worthless!

1 people found this review helpful

lina kalbak, Thousand Oaks, CA

On Jun 23, 2022

Worst company ever - they are complete joke -they don't cover what is on the contract. The hvac system doesn't work and they verified that it doesn't work -we paid for upgraded system and all we got is to replace the system at full retail value. Their agents do not call you back and all you get is the nightmare phone directory sending you in circles. save your money - do not buy any Old Republic Home wa ..Read Full Review

Worst company ever - they are complete joke -they don't cover what is on the contract. The hvac system doesn't work and they verified that it doesn't work -we paid for upgraded system and all we got is to replace the system at full retail value. Their agents do not call you back and all you get is the nightmare phone directory sending you in circles. save your money - do not buy any Old Republic Home warranty. They should get less than zero rating. ..View less

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Greg Scott, Palm Desert, CA

On Apr 08, 2022

We purchased a home in P*** D***** and the seller was very proud of the fact that he included a home warranty from Old Republic which would take care of any of the little things we discovered (that our inspector did not catch). I did a hard eye-roll at that, as from my experience, these "warranty" companies find every way possible to not honor claims. We had a claim immediately after move-in ..Read Full Review

We purchased a home in P*** D***** and the seller was very proud of the fact that he included a home warranty from Old Republic which would take care of any of the little things we discovered (that our inspector did not catch). I did a hard eye-roll at that, as from my experience, these "warranty" companies find every way possible to not honor claims. We had a claim immediately after move-in when we discovered the gas line running to our fireplace had a problem...it didnt work. Put in a claim with Old Republic and waited for their specified plumber to come to the house. He gets here, does an inspection and determines something is most likely wrong with the gas line in the wall, so the wall will need to be opened up in order to find the problem. He calls Old Republic for approval on the claim. After waiting on hold for at least 15-20 minutes, he advised that he would need to move on to his next appointment but would call once he was able to speak with Old Republic. Hes not gone 20 minutes and I get a direct call from someone at the warranty company. She informed that she was calling about my claim and to let me know that they dont cover fireplaces. I incredulously asked "including gas lines that arent working properly that go to the fireplace" and she replied "yes, we dont cover anything to do with fireplaces". I sarcastically thanked her for being ever so helpful and hung up. As I didnt want to have something happen to my new home due to a faulty gas line, we called the plumbing company they had sent out and asked them to do the work anyway. Fast-forward to us laying out $850 to have the gas line repaired. So, long story short, Old Republic is a useless company as I expected they would be. Just like all "warranty" companies they find a way to deny claims so the homeowner is stuck with the repair bill. OH and the best part? My warranty paperwork states that a denied claim will result in the service fee for the initial consultation being refunded. Of course "customer service" said "no, those fees arent refundable". Such a bunch of crooks and liars. ..View less

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Jane Benjamin , Sugarloaf, CA

On Mar 21, 2022

I called with an emergency pipe burst and was told there weren’t ANY in network contractors available. The agent told me my only resource was to find a local contractor and pay out of pocket. I pressed to use on of their contractors as finding my own in Big Bear was a problem. The agent again stated they had no one in my area. I was told that if the repair was estimated to be over $500, I needed to ..Read Full Review

I called with an emergency pipe burst and was told there weren’t ANY in network contractors available. The agent told me my only resource was to find a local contractor and pay out of pocket. I pressed to use on of their contractors as finding my own in Big Bear was a problem. The agent again stated they had no one in my area. I was told that if the repair was estimated to be over $500, I needed to call back for authorization. If the repair was to be under $500, I didn’t need to call back and the agent explained how I would get reimbursed. A bit later, the agent called back stating she had found a company but wasn’t clear on how quickly they could attend to the emergency. Stated that if company couldn’t make the emergency call to go ahead with whoever I could find, with a preapproval authorization of less than $500. I called their in network company and was told the soonest appointment would be 10 DAY Later! Needless to say, I was forced to find my own service provider, which took half the day and had the repair completed for Less than the preapproved $500 limit. I submitted my paperwork for reimbursement as instructed and was sent back a letter stating that they would not pay a penny because it wasn’t an in network contractor and the work was not preapproved. This is a SCAM company that will take your money, waste your time and then screw you. STAY FAR AWAY! ..View less

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Marion Evans, Hattiesburg, MS

On Feb 28, 2022

Overall, I had mixed experiences. With small items they came through. With a compressor issue, it took quite a while but they paid. A second time the compressor went out, you cannot get them to agree to repair or replace the unit. They simply will not decide and keep asking for more information, or something in writing and once received, they ask again. It's just a run-around. I won't renew. There have t ..Read Full Review

Overall, I had mixed experiences. With small items they came through. With a compressor issue, it took quite a while but they paid. A second time the compressor went out, you cannot get them to agree to repair or replace the unit. They simply will not decide and keep asking for more information, or something in writing and once received, they ask again. It's just a run-around. I won't renew. There have to be better plans out there than this. ..View less

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Ralph Marconi, Rio Verde, AZ

On Jan 23, 2022

I would not recommend this company. We had a dryer problem and the repair company dispatched by Old Republic came out 3 times to worked on it. It never got fixed. We were out a dryer for a couple of weeks. I inquired about a replacement but Old Republic doesn't replace an appliance until the repair company files a report. When I called the repair company they had to send out a supervisor. In the me ..Read Full Review

I would not recommend this company. We had a dryer problem and the repair company dispatched by Old Republic came out 3 times to worked on it. It never got fixed. We were out a dryer for a couple of weeks. I inquired about a replacement but Old Republic doesn't replace an appliance until the repair company files a report. When I called the repair company they had to send out a supervisor. In the meantime we couldn't dry clothes. I finally got fed up and bought a new dryer. Stay away from Old Republic Home Protection. ..View less

1 people found this review helpful

Jose Ramon, Austin, TX

On Oct 14, 2021

Stay away from this warranty company! It took 5 contractors and one was an outside contractor I had to contact and provide documentation and then when they sent a 5th opinion that contractor agreed. All their in network contractors are trained to just do the minimal because if they go over their scheduled limits to stay in network the warranty company will no longer use them. When I provided an estimate ..Read Full Review

Stay away from this warranty company! It took 5 contractors and one was an outside contractor I had to contact and provide documentation and then when they sent a 5th opinion that contractor agreed. All their in network contractors are trained to just do the minimal because if they go over their scheduled limits to stay in network the warranty company will no longer use them. When I provided an estimate three offered a buy out for 1/3 of the cost! This warranty company is a scam! You’re better off buying an insurance policy that covers equipment breakdown! They wouldn’t even provide anything to me in writing! Trust me and stay away! ..View less

2 people found this review helpful

Melissa, El Paso, TX

On Aug 13, 2021

Worst home warranty company! Their providers don't even attempt to fix the problem all they are concerned with is collecting the trade fee. Shady business practices. Tried to cancel my plan and they wouldn't refund. STAY FAR FAR AWAY!

1 people found this review helpful

Jessy Kendall, Montgomery, TX

On Jun 30, 2021

Old Rebpublic's Contractor Relations Unit needs some serious help. We have never..... NEVER..... experienced such horrible service with a home warranty company nor its contractors. We have made a few claims on our warranty this year after moving into an older home. There was literally ONE contractor who came, assessed the situation, communicated when they would return, and returned in a timely manner to ..Read Full Review

Old Rebpublic's Contractor Relations Unit needs some serious help. We have never..... NEVER..... experienced such horrible service with a home warranty company nor its contractors. We have made a few claims on our warranty this year after moving into an older home. There was literally ONE contractor who came, assessed the situation, communicated when they would return, and returned in a timely manner to get the repairs done. EVERY OTHER TIME, once the contractor left, we found that the issue was either not resolved, worsened, or they created an even bigger problem. A few weeks ago, we had a plumbing company come out to fix a faucet that would only produce cold water. The first plumber they sent said that he would have to return with the correct parts. He returned. He did not fix the issue. It was arranged that he come back out to fix it. The company scheduled a time for us. The plumber didn't show 2 times... not once, but TWICE, he was a no-show, no-call. We told the company to send anyone other than him to our house. They scheduled a second repair person. He came and assessed the previous work and what had to be done to repair and said he'd return with the parts. This back and forth sending people who couldn't or didn't fix the problem happened a few times for this one repair request. Finally, today, we had someone come out to fix the original problem. He said, and I quote, "they had to send me because no one else knows how to solder." Well, ironically, he worsened the issue with faulty soldering and had to run to the store to get more replacement parts. Upon his return, after completing the original repair request, he moved the "protection" plate he had placed in the bottom of our tub and our tub was melted. We have him on recording stating his name, that he was there under Old Republic Warranty contract, and that he was the one that caused the damage along with pictures of the damage. He told us that he had no idea who we needed to contact in his company as he didn't know any of the management's contact information. Sure, most jobs don't ever tell you who your supervisor is... believable. To our astonishment, the guy just left. No word on how to fix the damage he caused to our house, no word on who to contact, etc... JUST LEFT. Now, I understand that these are independent contractors and that Old Republic didn't cause the damage themselves, but I'm willing to bet a lot of the issues we've had are not new issues and that we are not the first to bring things like this up. The companies OR contracts out to are garbage... except for the one (as noted above)! I'd chalk this up to a one-off if it hadn't happened with ALL BUT ONE contractor that OR sent to our house. We called OR to find out what we could do and were told that secondary damage is not OR's problem, take it up with the contractor. I guess that I can understand that but what I don't understand is that when someone is paying you with their hard earned money, how OR can contract out to such garbage companies that just come in MULTIPLE TIMES for one repair and leave our houses in worse condition and just shrug and walk away without trying to assist it's customers with damage caused by a contractor that OR has vetted! This is absolutely absurd, completely unacceptable and OR needs to seriously consider revamping its Contractor Relations Unit. This means that Old Republic gets to pick garbage contractors and then WE, the customer paying a yearly fee, are left to deal with the garbage companies and their "repairs." Old Repbulic has no skin in the damage game, why should they care, right? I, honestly, cannot believe that I am even having to write such a preposterous complaint/statement. OR should be ashamed and frankly, at this point, I am glad to not renew and to give my money to a better company with better contractors. UPDATE: The contractor that just left our house turned out to be the OWNER OF THE COMPANY who apparently doesn't know who to contact in the company... *insert eye roll here* UPDATE 2: Weeks ago, we had another plumber come out and look at our water heater. He mentioned that it would have to be replaced and submitted pricing to Old Republic. He did not submit details of what was to be repaired, so Old Rebpulic said they couldn't approve it until he did that and that they'd reach out to him to find out what the repairs are for... they have yet to do that... this means that we have been WEEKS without a properly working water heater... yet again, absurb. ..View less

1 people found this review helpful

SL, Norcross, GA

On Apr 13, 2021

This is a terrible home warranty company. If I can rate less than one star, I would do so. I newly purchased a home in Norcross and did a home inspection before purchase. Then I rent it out to my tenant. After three weeks, my tenant told me that the HVAC didn't work properly unable to reach the coolness that it supposed to. As the seller provided me with hone warranty from Old Republic Home Protection, I ..Read Full Review

This is a terrible home warranty company. If I can rate less than one star, I would do so. I newly purchased a home in Norcross and did a home inspection before purchase. Then I rent it out to my tenant. After three weeks, my tenant told me that the HVAC didn't work properly unable to reach the coolness that it supposed to. As the seller provided me with hone warranty from Old Republic Home Protection, I called and they sent a mechanic just to turn the aircon off without doing any repair but charging me $100. They didn't do anything and even denied the claim rejecting to pay to buy spare parts to fix it giving an excuse that it could be damaged by some animal. My tenants don't have pets. And the inspection report shows that the HVAC was operating ok at the purchase. But Old Republic insisted that it might be some wild animals. That's ridiculous. My house is not in the wood but in a residential area with a big community of residents. They just tried to find excuses not to pay for the claims. If an insurance is not meant to solve the issues, I don't understand why buy it? Strongly suggest that home owners do not choose Old Republic as your home warranty company because you won't get covered but just pay. Besides, the customer service from Authorization Dept never calls you back as they promised. ..View less

1 people found this review helpful

Harjit Singh, Franklin, TN

On Jun 16, 2020

I am a Home Warranty Plan holders from Old Republic Home Protection. I initiated my service request fro Air Conditioner not working on 06/08/2020 and was told to pay $100 or less (If it cost less) On 06/09 a technician came from Stewart Enterprises and tried to diagnose the problem and said that it is with the Zoning Board. I did not believed in this person as he had trouble diagnosing the problem. ..Read Full Review

I am a Home Warranty Plan holders from Old Republic Home Protection. I initiated my service request fro Air Conditioner not working on 06/08/2020 and was told to pay $100 or less (If it cost less) On 06/09 a technician came from Stewart Enterprises and tried to diagnose the problem and said that it is with the Zoning Board. I did not believed in this person as he had trouble diagnosing the problem. He was on the property for like 20 mins. After this I was contacted by Old republic and was told that Zoning Board is not covered and was told that to they can get it replaced for $500. They told me that the service costed $65 and told me to pay $100 which is insane. I decided to go with a company recommended by my friend and after diagnosis, they told me that the Zoning Board is working fine and detected the leak in the Copper Wire which needs to be fixed along with filing the coolant. I reopened the ticket by calling Old Republic Home Protection on 06/12/2020 as the Coolant and leaks are covered under the plan. But I did not hear from either ORHP or Service Provider since than despite calling them repeatedly. On 06/15 /2020 Monday, I called ORHP and after a long wait, a representative told me that the service provider cannot complete the service as per information in her system and no one else is assigned to my request. After that she placed me on hold for hours. I am still burning in my house for weeks now and no one is calling me. I will update the review in case as it will progress. ..View less

2 people found this review helpful

Julie, Buckeye, AZ

On Jun 04, 2020

We had this company for years. When it finally came time to use them they found any and every loophole to get out of paying for anything. For example they declined a claim for our dishwasher stating that it was installed incorrectly. Not sure how something installed incorrectly worked perfectly for 6 years. They have horrible customer service. I emailed, called, and sent certified letters with no r ..Read Full Review

We had this company for years. When it finally came time to use them they found any and every loophole to get out of paying for anything. For example they declined a claim for our dishwasher stating that it was installed incorrectly. Not sure how something installed incorrectly worked perfectly for 6 years. They have horrible customer service. I emailed, called, and sent certified letters with no reply. They just ignore you until you go away. ..View less

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Jordan G, Laguna Niguel, CA

On Dec 26, 2019

I am extremely frustrated and disappointed with Old Republic's service. Renewed my policy online for the 3rd year in a row and continued my Ultimate coverage plus AC. My original policy when I purchased the home included roof repair coverage. Upon renewing, I was never given an option to add or remove the roof coverage, so I assumed it was included. Come rainy season, my roof has a leak. " ..Read Full Review

I am extremely frustrated and disappointed with Old Republic's service. Renewed my policy online for the 3rd year in a row and continued my Ultimate coverage plus AC. My original policy when I purchased the home included roof repair coverage. Upon renewing, I was never given an option to add or remove the roof coverage, so I assumed it was included. Come rainy season, my roof has a leak. "No problem," I think to myself, "my home warranty will cover it!" Oh how wrong I was. See, their online system is buggy, meaning it NEVER gave me the option to either select or deselect coverage for roof repairs. It made it seem as if it was rolled into my Ultimate protection. NOPE. They inform me that just because THEIR system didn't inform me of the coverage THEY provide, I am out of luck. But OF COURSE, they would be happy to add the coverage back on AFTER I get the roof repaired out of pocket. This is a very shady way of doing business. I hope someone from the company reads this and helps me rectify the problem ASAP. I am one unhappy customer. ..View less

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Steven L Ross, Tucson, AZ

On Dec 24, 2019

I’ve been using Old Republic for several years now. Apart from one provider who did not work out so well, although he did eventually get the job done, I have been impressed and very happy with Old Republic. This is especially true with the last problem I had which required some extensive work and Old Republic came through for me. I recommend them very highly. SR, Tucson, AZ

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Sheikh Uddin, Leander, TX

On Aug 16, 2019

I was recommended by my realtor that the Old Republic is a good warranty. Guess what, they came out as the worst warranty company I ever used in my life. My HVAC evaporation coil went wrong. One of their department said if the coil is under warranty we will not pay for the coil but we will pay for the labor. When I submitted the charge they even the service is not covered!! Great paid 1500 out of my pock ..Read Full Review

I was recommended by my realtor that the Old Republic is a good warranty. Guess what, they came out as the worst warranty company I ever used in my life. My HVAC evaporation coil went wrong. One of their department said if the coil is under warranty we will not pay for the coil but we will pay for the labor. When I submitted the charge they even the service is not covered!! Great paid 1500 out of my pocket. Next, it came the freon is low since the system lost freon from the years of service and it needs a refill. They again brought up their not covered protocol saying is one thing in your HVAC system is under warranty, we will not pay for the damage in the other parts of the HVAC system since one is under warranty. So practically they will not cover anything in my house if at least one thing is under warranty. Now I am looking for my full policy refund otherwise I am considering to go legal for their lies. ..View less

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Joseph Alietti, Grass Valley, CA

On Apr 30, 2019

sink disposal burned out I called Old Republic for service. Contractor called me same day made appointment never showed up. Called contractor was told he was running late would be there at such and such. Never showed up. Called contractor no answer left message. I called next morning and was told he was on way. Four hours later he arrives in beat up passenger car with Nevada state plates and no tools to ..Read Full Review

sink disposal burned out I called Old Republic for service. Contractor called me same day made appointment never showed up. Called contractor was told he was running late would be there at such and such. Never showed up. Called contractor no answer left message. I called next morning and was told he was on way. Four hours later he arrives in beat up passenger car with Nevada state plates and no tools to work with. He confirms unit is dead but has no replacement with him. Promised to return never does. No one answers company phone that day or next. Called Old Republic offered to reschedule with someone else. I cancelled my policy and asked for a buyout to replace unit locally. I am still waiting for my buyout money to replace unit. ..View less

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John Campi, Saint Helena, CA

On Apr 24, 2019

Stay away from these shysters at all costs. They are much more interested in finding reasons to deny your claim than they are in finding a way to help their customers. I had a dishwasher that was installed per all local building codes yet my claim was denied because they said it was installed improperly in spite of building code requirements. Wait .What.? I would not recommend this "service&quo ..Read Full Review

Stay away from these shysters at all costs. They are much more interested in finding reasons to deny your claim than they are in finding a way to help their customers. I had a dishwasher that was installed per all local building codes yet my claim was denied because they said it was installed improperly in spite of building code requirements. Wait .What.? I would not recommend this "service" to any home owner or real estate professional. You would all be better off not going through this BS exercise with them and saving your money and put it towards repairs when needed. Keep these clowns out of the equation and save your self some unnecessary aggravation. This outfit is NEVER able to locate a service tech in your area so you have to track one down yourself, in this case two miles from my home, then when they deny your claim they said to me ," well you hired the contractor it not our fault Anyway you get the drift , an extremely shoddy business ... ..View less

1 people found this review helpful

Spearman, Woodstock, AL

On Apr 19, 2019

I had this company for years and they drop me without even telling me because I used the insurance and it just happened to be my whole air condition system went out And before that when there was very select few things that happened in my house over a few years they always sent out the cheapest most questionable repair people ever And when I finally called and asked them Why they drop me without telling ..Read Full Review

I had this company for years and they drop me without even telling me because I used the insurance and it just happened to be my whole air condition system went out And before that when there was very select few things that happened in my house over a few years they always sent out the cheapest most questionable repair people ever And when I finally called and asked them Why they drop me without telling me it’s because of how much it cost them but it’s not my fault that they sent out several different people for my air-conditioner because the other one couldn’t figure it out and then it ultimately went out After trying to cut costs and having them only fix the smallest things first even though these people probably knew that the air-conditioner was not gonna last much longer when they fixed it I was even told that they are told by them to fix the smallest things first ultimately if it last beyond their little 30 day thing and then it goes out you have to pay a whole new cost for them coming out again I was told that they put Band-Aids on stuff because that’s what they tell them to do anybody that’s going to instruct putting Band-Aids on things they fix shouldn’t be selling home warranties And the most ignorant thing is is to drop a on time paying customer of years after your fix the most expensive thing in their house I don’t care when you pay all this money and they don’t fix things for a whole year that’s fine but heaven for bid you use it and it cost them more money because of their stupidity and their inability to send a qualified technician out ..View less

1 people found this review helpful

James Hoffman, Lakeside Marblehead, OH

On Apr 08, 2019

Had to use an independent contractor since I had no heat in freezing temps and they couldn’t get anyone out for over 24 hours. My bill was $465 less $100 deductible. They reimbursed $157. Don’t waste your money.

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Roger Varner, Palmetto, FL

On Mar 22, 2019

We purchased our home about 10 months ago. Since then we have had 3 problems turned in. The first was a valve that automatically fills the pool had failed. Tech was here 10 minutes and Service call was $75 to find out it's NOT COVERED! Replaced it myself. Second call was burners on cook top wouldn't ignite. $75 Service call to replace igniter and this seemed reasonable. At least it got handled. Thi ..Read Full Review

We purchased our home about 10 months ago. Since then we have had 3 problems turned in. The first was a valve that automatically fills the pool had failed. Tech was here 10 minutes and Service call was $75 to find out it's NOT COVERED! Replaced it myself. Second call was burners on cook top wouldn't ignite. $75 Service call to replace igniter and this seemed reasonable. At least it got handled. Third call was the A/C Unit failure due to a leaking air handler coil. After $75 Service Call we found out it's NOT COVERED because it was still under Manufacturer's Warranty. It's now up to me to find someone to handle the warranty repair. As of now it's till not repaired. Bottom line: DON'T PURCHASE THIS HOME WARRANTY! SAVE YOUR MONEY FOR REPAIRS! ..View less

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Old Republic Home Protection RATINGS

RATINGS

Customer Service

Repair Time

Quality of Repair

Claims and Settlement