Voicemail allows callers to leave you a voice message when you don’t answer your phone. And setting it up is simple. Setting up your voicemail.1. Press and hold 1.2. Enter your password if prompted.If you are asked for a password the first time you access your voicemail, just enter the last four digits of your phone number. 3. Follow the directions to set up your password.4. Record your greeting.That’s it!Your voicemail is ready to use. You can check your messages, change your greeting, and reset your password by dialing 1. Need more help with voicemail?Deck out your phone with the latest accessories.T-Mobile provides multiple options for voicemail: Voicemail, Visual Voicemail (VVM), and Voicemail to Text (VTT). Read me firstIf you need help with voicemail, check out the Voicemail troubleshooting page. For Visual Voicemail (VVM), to listen and download messages on an app, check out T-Mobile Visual Voicemail app Voicemail messages will automatically be deleted after a specific amount of time and cannot be retrieved. Learn more about how to save and delete messages. For Voicemail to Text (VTT) messages, check out Get messages in text. If you need help with these steps on your device, visit our Device tutorials page and select your device, or use the search bar and enter your device name. Set up your voicemail
Settings menu
Once you're connected, select the keypad number assigned to the setting menu step for more options. Listen to messages
Send a message
Create a greeting
Mailbox options
By default, you aren't asked for your password when checking your voicemail from your device. If you have your outgoing caller ID blocked, you're required to enter your password when you call your voicemail from your device. T-Mobile recommends that you turn on your voicemail password for added security. Password security
Playback options
Universal commands
Save and delete messagesVoicemails are deleted if the auto-save period is reached. The auto-save period can be from 14 to 30-days, depending on the type of voicemail. If you hear "You have (# of vm) voicemail message(s) which is due to automatic deletion..." check out the steps on this page to save the messages. After you've listened to your voicemail message, select the 9 key to save the message. You can repeat this to save the message in your voicemail box before the auto-save period runs out. To retrieve the saved message and save it to a different location, set up your T-Mobile account online, and see the Use voicemail on a computer steps on this page. You can save a voicemail if it is less than 30-days from the day it was originally left or when it was saved. If you're listening to your voicemail and delete it, don't hang up! A voicemail message can be retrieved before the same call is disconnected. Once the call has ended there is no way to retrieve the deleted voicemail message. BlackBerry or Windows Phone messages The migration will automatically delete any voicemail messages over 30-days old, played, unplayed, or saved, from the old platform. The voicemail platform migration is bringing an improved and updated experience to T-Mobile voicemail. Save your messages before the migration to prevent automatic deletion. To prevent losing your messages, forward or save them before the migration starts. Forward messages All devices, if voicemail is less than 30-days old:
BlackBerry
Windows Phone Unfortunately, Windows devices do not have an option to back up voicemail. You can play them on speakerphone and record them using a laptop/PC microphone or you can use the Save instructions on this page if the message is less than 30-days old. Use voicemail on a computerDownload messages to a computer If you're the Primary Account Holder, you can save your messages from your T-Mobile account. These steps are for all devices including Windows, if voicemail is less than 30-days old.
Listen to greetings or messages
For iOS duplicate VVT notifications update your service to add on the $0 VVT block feature in the T-Mobile app, online through your T-Mobile account, or contact us so we can take a closer look at your account. Got more questions about Visual Voicemail? Check out our T-Mobile Visual Voicemail app or Voicemail troubleshooting. How do I reset my voicemail password on my Alcatel phone?Reset Voicemail Password. From the main screen, press the MESSAGES key.. Press the key below the words "New Message.". Using the dial pad, enter "611611" in the "To" field.. Go to the "Message" field. ... . Press the key below the word "Send." You will receive a link to the voicemail help page to reset your password.. How do I setup my voicemail passcode?Change My Voicemail Password on Your Phone. Go to Settings.. Select the Phone option.. Select the Change Voicemail Password.. Enter the current password and tap Done.. Enter the new password and tap Done. ... . Re-enter the new password and tap Done.. How do I find out what my passcode is for my voicemail?The default Voicemail password is the last seven digits or the last four digits of your phone number depending on your carrier. Input the phone number without the area code and you should gain access to your voicemails.
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