How to do call forwarding on iphone

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• Introduction
• About Call Forwarding
• Managing Call Forwarding
• Troubleshooting

Page contents

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• Introduction
• About Call Forwarding
• Managing Call Forwarding
• Troubleshooting

Page contents

Learn about our Call Forwarding feature, including how much it costs, how to start and stop forwarding your calls and how to troubleshoot your experience.

About Call Forwarding

1. What is Call Forwarding?

2. How much does Call Forwarding cost?

3. Can I use Call Forwarding while I'm outside of the Verizon mobile network?

4. Are there any restrictions on what number I can forward calls to?

5. Does Call Forwarding also forward text messages?

Managing Call Forwarding

1. How do I forward calls?

2. How do I stop forwarding calls?

3. Can I forward my calls to another number if I don't have my phone with me?

Troubleshooting

1. I activated Call Forwarding on my phone. Why are people getting a busy tone when they call me?

Related topics

How to set up Call Forwarding

Never miss a call. Watch this video to learn how to set up Call Forwarding directly from your device or through My Verizon.

24/7 automated phone system: call *611 from your mobile

In this tutorial, you will learn how to:

• Turn on call forwarding
• Turn off call forwarding

Turn on call forwarding

1. From the home screen, select the 

Note: You must be in range of the cellular network when you set iPhone to forward calls, or calls won't be forwarded.

3. Select Forward To then use the keypad to enter the desired forwarding number. When finished, select the back arrow to return to the Call Forwarding screen.

4. When Call forwarding is active, the 

Turn off call forwarding

From the Call Forwarding screen, select the 

Setting up call forwarding on an iPhone in the U.S. depends on which carrier you're on; the rules are different for Verizon and Sprint versus AT&T and T-Mobile. The reasons for this difference are technical, but all you need to know is that you can choose from two setup methods based on the service provider. In either case, enabling call forwarding is quick and easy.

Call Forwarding for AT&T and T-Mobile

If your cellular service account is with AT&T or T-Mobile, you set up call forwarding in the iPhone's Settings app by following these steps:

• Tap the Settings icon on the iPhone home screen.
• Scroll down to Phone and tap it.
• Tap Call Forwarding.
• Turn Call Forwarding on by moving the slider next to it to the On/green position. 
• Tap Forward To and use the virtual keypad to enter the number to send your calls to.
• If your iPhone has dual SIM cards, choose a line.
• Tap Call Forwarding at the top of the screen to save the change and return to the previous screen. 

You can see the number you entered next to Forward To. Also, a tiny phone handset icon appears in the status bar at the top of the screen next to the provider name to remind you that call forwarding is active.

Call Forwarding for Verizon, Sprint and U.S. Cellular

Call forwarding options do not appear in Settings for Verizon, Sprint and U.S. Cellular users.

For Sprint, U.S. Cellular and Verizon call forwarding:

1. Tap the Phone icon and then tap the keypad to dial a number. 
2. Enter *72 followed by the number of the phone you want calls forwarded to. 
3. Press the Call button. 
4. Listen for a tone or message confirming that call forwarding is in effect. For example, to forward calls to 1-555-555-1234, dial *7215555551234.

Code Setup for AT&T and T-Mobile

AT&T and T-Mobile also have call-forwarding codes you can dial from the phone keypad if you prefer that method, although each company uses different codes. For T-Mobile accounts, enter *21 followed by the number you want to send your calls to. If you use AT&T, dial 72* followed by the new phone number. Listen for the confirmation tone or message. For example, to forward your calls to 1 (555) 555-1234 on a T-Mobile account, dial 21*15555551234.

Using Call Forwarding

Call forwarding is automatic once you turn on the feature and enter a number to direct your calls to. All calls go right to the new number. You don't need to do anything with the iPhone until you decide to turn call forwarding off.

Disable Call Forwarding

You cancel call forwarding by following the same approach used for setting it up in the first place. Turn the feature off in the Phone section of the Settings app if you used the app to turn it on. If you instead used the 72 code, dial 73* with no phone number afterward to turn off call forwarding. To cancel T-mobile call forwarding enabled with the 21 code, use ##21#. Listen for the tone or message that verifies call forwarding is off. Your calls now come to your iPhone as usual.

Can I forward iPhone calls to another number?

How do I activate call forwarding?

Why is call forwarding not an option on my iPhone?

Does * 72 forward calls?