How to close checking account capital one

If you have a Capital One Bank account and want to close it. Then it is not a tough job as you think. But the thing is you just need to know the exact steps that you need to follow to close Capital One Bank account. This guide will help you out with all the steps.

It is not very hard but your bank account should be ready to be closed. Let me explain it to you. There should be no dues or negative balance in your account. Your contact and address details should be up to date. And at the same time, you should cancel all the recurring payments and transfers from your account.

But before you close your existing account I recommend you to make sure that you have an alternative account. In case you don’t have then choose any bank and open a new account for you. But before you do that make sure you ask these questions to the bank. This will help you to decide if that bank suits your needs.

About Capital One

How to close checking account capital one

Type of Bank Public
Founded 1994
Headquarters Capital One Tower, McLean, Virginia
Revenue (2018) US$28.076 billion
Net Income (2018) US$5.710 billion
Total Assets (2018) US$372.538 billion
Total Equity (2018) US$51.668 billion
Number of Employees (2019) 48,800
Official Website www.capitalone.com

How to close checking account capital one

There are two methods by following which you can close your account. There are both an online method and an offline method. You can either use the support chat feature of the bank or call customer care. More instructions have been given below.

Calling Customer Care

Steps to Close Capital One Account by Calling Customer Care:

  1. Call the customer care of Capital One at 1-888-464-0727.
  2. Wait till your call is connected to one of their support executives.
  3. Tell the executive that you want to close your bank account.
  4. Provide your name and the bank account number.
  5. The executive will then ask you a few bank account verification questions.
  6. Answer all the questions correctly, this will help the support executive to verify your ownership of the account.
  7. Once verified, the executive will check if your bank account is ready to be closed.
  8. You will be asked the reason to close the account, and then if your account is ready your request will be taken.
  9. Soon the request will be processed and your account will be closed.

Using Online Chat Feature

Steps to Close Capital One Account Online:

  1. Visit the official website of Capital One.
  2. Log in to your bank account.
  3. Now go to the support page.
  4. Open the chat support feature of the website.
  5. This chat feature will help you to talk with the customer support team of the bank.
  6. Tell the bank official chatting with you that you want to close your account.
  7. Provide the details like your bank account number and your name.
  8. The official will check if your account is ready to be closed.
  9. And if ready your account closing request will be taken and soon will be processed.

How to Contact Capital One?

If you want to contact the bank then you can do that by calling them, using the official website, and on official social media profiles.

Contact Details of Capital One:

Conclusion

Once you have requested the bank to close your account, you can not use it in any way. And also keep in mind that the closed accounts will remain visible online for 105 days. In case you want to download the account statement then you can do that in these 105 days. Your Bank account balance should be zero before you start the process. Contact the bank for more details about the same.

References Used:

  • https://www.capitalone.com/support-center/bank/close-bank-account
  • https://en.wikipedia.org/wiki/Capital_One

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations.

As your banking needs change, you may find yourself in a situation where you need to close a bank account. It could be that you’re moving and need to find a new bank or want to switch banks to take advantage of better interest rates. Whatever the reason, you’ll likely want to close your old bank account.

Closing a bank account isn’t complicated, but there are actions you can take to ensure the account is closed correctly—and all of your money accounted for. Follow these steps when closing a bank account.

Reasons for Closing a Bank Account

You don’t need a reason to close a bank account. However, there are numerous reasons you might want to. Here are some of the more common reasons to move on from your current account:

  • You’re moving to a new city or state
  • You can get better interest rates
  • You’re switching to an online bank
  • You qualify for a bank bonus offer
  • You want to escape poor customer service
  • You’re being charged expensive fees
  • You can get better features and services elsewhere
  • You’re opening a joint account
  • You’re consolidating your bank accounts
  • You’re switching from a child account to an adult account

Whatever the reason, consider the decision carefully to ensure you’re making the right moves for your financial situation.

How to Close a Bank Account

Closing a bank account involves more than contacting your bank. You’ll want to do some advance work to ensure a successful transition. The specifics for closing an account vary by bank and credit union. Be sure to check your banking institution for special requirements. Generally, follow the steps below.

1. Open a New Account

The first thing you need to do is open a new bank account. Having an account in place ensures you have a place to transfer direct deposits and payments or debits.

Many factors go into choosing a new bank, including savings rates, fees and account offerings. Whether you decide on a traditional brick-and-mortar bank or an online bank, ensure you’ve established your new account before moving forward.

2. Switch Your Existing Scheduled Payments and Deposits

If you have any direct deposits or automatic payments set up, move them to the new account. Check with your employer regarding any forms you need to fill out for direct deposit so your paycheck can be rerouted to the new account.

Do yourself a favor and make a list of your monthly recurring payments. This could include:

  • Car payments
  • Mortgage payments
  • Insurance payments
  • Student or personal loans
  • Credit card payments
  • Gym memberships
  • Streaming services
  • Utilities and other household bills

Having a list helps ensure you’ve canceled all of the payments attached to your old account, but you’ll also be prepared when you need to set them up for your new bank account.

3. Transfer Your Money

Before you move money out of your account, let outstanding transactions clear. Failure to do so could result in having to pay overdraft fees. If you still have money in the account after everything clears, withdraw the money or transfer it to your new account.

If your bank account has a minimum balance requirement, only transfer money out of the account when you’re ready to close it so that you’re not charged a monthly maintenance fee.

4. Contact Your Bank

Cancel your bank account. Many financial institutions allow you to do this online, but it could require a phone call to customer service or a visit to a local bank branch. Some banks and credit unions may require you to fill out an account closure request form or submit a written request. Follow your bank’s guidance on the proper contact method to start the closure process.

The bank will check your account to ensure it’s in good standing and that you’ve resolved any outstanding issues before it marks the account as closed. If there are any remaining funds in the account, you should be able to request a transfer to your new account or receive a check by mail.

5. If Required, Send a Letter to Close Your Bank Account

You can write a letter to your bank to close an account. To do so, you can use the template below or a similar format.

Date

To whom it may concern,

Please close the following bank account(s):

  • List account name and account number for each closing request

Please send a check for any remaining funds in those accounts to the address below. Please follow up with written confirmation to verify the previously mentioned accounts have been closed.

Please contact me if you have any questions.

Thank you,

Signature

Full name (Printed)

Mailing address

Phone number

6. Get Written Confirmation

Don’t assume that the account is closed. The Consumer Financial Protection Bureau recommends getting written confirmation when you close a bank account. This protects you if the bank doesn’t follow through or some issue arises.

How to Close Certain Types of Bank Accounts

Not all account closures are handled the same. Other scenarios may pop up that require extra steps to close a bank account. Here’s a look at a few examples that might require extra attention.

Joint Account

Your bank may require an account closure request with both account holders’ signatures if you’re closing a joint account. Many banks, however, only require one account holder’s authorization. Canceling a joint account online could require both parties to request an account closure.

Child’s Account

Some bank accounts are automatically converted into regular accounts when a child turns 18. If you’re of your state’s legal age to take complete control of your custodial account, you can close the account the same as any other bank account.

Inactive Account

If your account has been marked “Inactive,” you’ll need to reactivate it before it can be closed by the bank. Contact your bank’s customer service to reactivate your bank account. There might also be an option to do this through your online or mobile banking.

Overdrawn Account

Having an overdrawn account could prevent you from closing an account. You’ll need to get your account to a zero balance or higher before the bank will process your closure request.

Deceased Person’s Account

Closing the bank account of a loved one who has passed away can be more complicated than closing other accounts. How the account is handled depends mainly on how the deceased structured their finances, including whether they listed a beneficiary or had a will. Requirements and documentation may depend on state law. Your best bet is to seek legal counsel before proceeding.

Can You Close a Bank Account Online?

Many banks allow you to close an account online. It’s especially common among online banks. Some enable you to close an account via online messaging or email. Others offer chat features that let you close an account through customer support.

Contact your bank to figure out options. Ensure your account is in good standing and has a zero balance before you try to close it.

How Much Does It Cost to Close a Bank Account?

Typically, it doesn’t cost anything to close a checking, savings or money market account. Time-deposit accounts, such as certificates of deposit (CDs), may issue a penalty. Most banks and credit unions charge an early withdrawal penalty if you close a CD account before its maturity date.

How Long Does It Take to Close a Bank Account?

Closing a bank account can be a quick process, especially if you’ve already transferred funds from the account and accounted for any lingering transactions. If you’ve already withdrawn or transferred funds to another account, the closing process may only take a few minutes.

Tips When Closing a Bank Account

If you’re planning on closing a bank account soon, here are a few extra tips that will benefit you in the long run:

  • Open a new account first. Opening a new account ahead of time gives you a chance to transfer funds out of the old account. It also gives you a place to make transactions during the transition.
  • Document everything. Closing a bank account should be smooth. But keep records of communication with bank staff and save communication from your bank.
  • Destroy the remnants of your old account. Destroy any checkbooks or debit cards tied to your old account. This keeps them from getting lost, stolen or used accidentally.

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Bottom Line

If you need to close a bank account for any reason, you can speed up the process by following the steps above. Keep records of all transactions and correspondence with your bank to ensure that your account has been closed properly.

Frequently Asked Questions (FAQs)

Does closing a bank account hurt your credit?

Bank accounts are different from credit card accounts and aren’t part of your credit report. Closing a bank account doesn’t affect your credit score or history. Although financial institutions report account closures to ChexSystems, opting to close a bank account doesn’t impact your ChexSystems report.

How do you get money from a closed bank account?

If you close a bank account but still have funds in the account, you should receive a check from the bank for the remaining funds. If your local bank branch closes, you still have access to your account and funds at other bank branches or online. When a bank shuts down all of its operations, you can contact the FDIC directly to inquire about outstanding funds.

Can a bank close your account without notice?

Your bank account could be closed by your bank for many reasons, including inactivity or low usage. Banks aren’t required to give notice when they close an account. Consult your bank’s deposit account agreement for guidelines on when an account might be closed.

Can a closed bank account be reopened?

You can reopen a closed bank account in some instances, depending on your bank’s policies. If allowed, typically, you can do this by making a request either in person, by phone or online. If not, you can simply open a new account.

Can I close my bank account and open a new one with the same bank?

Yes, banks allow you to close one account and open another one. The process to close the old account is the same, although you’ll find your bank much happier to keep your business.

How long can my bank account be negative before it closes?

Typically, banks will keep accounts with negative balances open until they are brought up to a zero balance or higher. Bank policy dictates how accounts are handled. Your bank may close your bank account and report you to a debit bureau like ChexSystems, which could hurt your chances of opening another bank account.

How long do banks keep records of old accounts?

Banks are required to keep records of old checking and savings accounts for at least five years.

If my bank account is closed, what happens to my direct deposit?

If an employer sends direct deposit funds to a closed bank account, they are returned to the original sender. If this happens, contact the sender immediately with alternative account information so they can send the funds to a new account. You can avoid this by updating your direct deposit information with your employer.

How do I close my Capital One checking account?

If you're ready to close out an account, we can assist with that closure by phone..
360 Online Accounts: 1-888-464-0727..
Retail Branch Accounts: 1-800-655-2265..

Can I close my Capital One account online?

Capital One members are able to close their accounts online from the website, but not via the Capital One mobile app. After logging into your account on a browser, find the card you want to close and hit “View Account.” On the account page, click “I want to…” and select the “Close Account” option.

How do I close my Capital One 360 checking account online?

You can close the account online by signing in to capitalone360.com, clicking on the account you want to close, and then selecting "Close your account" from the "Account details" tab.

Can I close a checking account online?

Many financial institutions allow you to do this online, but it could require a phone call to customer service or a visit to a local bank branch. Some banks and credit unions may require you to fill out an account closure request form or submit a written request.