How much do relationship managers make at bank of america

Relationship managers are the face of Bank of America in our financial centers, bringing our products and services to life for our clients.

You will focus the majority of your time deepening customer relationships by referring customers to sales specialists and offering appropriate financial solutions and services to both individual and small business customers.

You engage in daily outbound calling to Bank of America customers, inviting them into the financial center for an appointment, and also assist in servicing customer needs where applicable.

You will report to a local market sales manager, and partner closely with financial center managers and market sales managers to ensure adherence to operational and regulatory policies and procedures.

As a Relationship Manager you will:

• Build strong relationships with your teammates, business partners and specialists by fostering teamwork, partnership and collaboration

• Meet customer needs by partnering with specialists and business associates to understand what they offer to customers and the most effective way to generate business referrals (for example, customer’s banking, small business, mortgage and investment needs) in adherence with policies and procedures

• You will conduct outbound and inbound client engagement activities, adhering to call monitoring policies

• You will be participating in weekly proactive planning sessions for client engagement activities and drive sales-related topics

• Sell financial products (for example, credit cards, CDs, IRAs, small business loans) and open deposit accounts

• Quote rates, terms and programs for loan customers

-Respond to customer inquiries and concerns and create customized solutions

• Monitor and track daily/weekly sales activities

• Execute sales and service tactics, activities and processes, as defined by company policies and procedures

• Proactively manage risk in every business, product and service transaction leveraging available tools

• Comply with all applicable banking and investment laws, regulations, company policies and procedures to serve the client’s best interest and enhance client satisfaction

• Assist, educate and train customers on how to use self-service technologies such as ATMs, online banking or mobile banking

• Leverage available resources and technologies to optimize the customer experience and serve our customers with operational excellence and accuracy

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Relationship Banker

Consumer & Small Business

Client Relationship & Advisor; Customer Service

1st shift

Travel: No

Posted 10/28/2022

Corte Madera, CA

Small Business Banking Manager

Consumer & Small Business

Client Relationship & Advisor; Customer Service

1st shift

Travel: Yes, 50% of the time

Posted 10/28/2022

Sacramento, CA

Relationship Banker

Consumer & Small Business

Client Relationship & Advisor; Customer Service

1st shift

Travel: No

Posted 10/27/2022

Grass Valley, CA

Relationship Banker

Consumer & Small Business

Client Relationship & Advisor; Customer Service

1st shift

Travel: No

Posted 10/25/2022

La Mirada, CA

How much does a Business Banking Customer Senior Relationship Manager make in the United States? The average Business Banking Customer Senior Relationship Manager salary in the United States is $172,180 as of September 26, 2022, but the range typically falls between $159,550 and $188,130. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Job Description

The Business Banking Customer Senior Relationship Manager responsibilities include overseeing maintenance of client accounts and ensuring clients needs are met. Manages relationships with business banking clients by providing service and support. Being a Business Banking Customer Senior Relationship Manager promotes portfolio growth by implementing marketing and business plans. Grows loans, deposits, and fee-based services for Business Banking. In addition, Business Banking Customer Senior Relationship Manager typically requires a bachelor's degree. Typically reports to top management. The Business Banking Customer Senior Relationship Manager manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Working as a Business Banking Customer Senior Relationship Manager typically requires 5+ years of managerial experience. (Copyright 2022 Salary.com)

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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Business Banking Customer Senior Relationship Manager in the United States. The base salary for Business Banking Customer Senior Relationship Manager ranges from $159,550 to $188,130 with the average base salary of $172,180. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $188,240 to $240,150 with the average total cash compensation of $209,210.

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