How do i change the number of rings on my phone before it goes to voicemail

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You can change how long your mobile is set to ring before going to voicemail from 5 to 30 seconds, in 5-second intervals. It's set to 15 seconds as standard.

To change the time:

1. Dial **61*121*10*
2. Then, before pressing call, enter the number of seconds you’d like your phone to ring for, followed by #
3. Press Call
4. A confirmation message will pop up on your screen with your new ring time

For example, setting it to 25 seconds would look like this: **61*121*11*25#.

This applies for both voicemail and Visual Voicemail.

Voicemail

We have a Samsung A11, and an Emblem U202aa phones.  Both have short ring times before going to voicemail. I would like to increase the time that the phones ring prior to going to voicemail.  I found instructions on the AT&T website as follows:

Change number of rings before voicemail answers

Voicemail messaging lets you decide how many times your phone rings before the call is forwarded to voicemail.

DETAILED STEPS

Choose from six ring settings

1. Go to Account overview > My digital phone > Check or manage voicemail & features.
2. On the Voicemail Settings tab, scroll to General Preferences and select Set Number Of Rings Before Voicemail. 
3. Choose a setting ranging from 1 ring (6 seconds) to 6 rings (36 seconds).
4. Select Save.

Problem is, my Account overview does not have a "My Digital phone" link.  I have been able to find my phones in the account info, but can't find any "voicemail settings" tab other than setting up voicemail.  I spent about three hours on the phone (mostly multiple holds) while the customer service rep tried to figure it out and finally I called it quits.  Any insights or solutions would be welcomed.  I'm wondering if the number of rings can be adjusted on wireless phones.

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• Support
• Digital phone
• Voicemail & features
• Voicemail
• Use voicemail
• Change number of rings before voicemail answers

Voicemail messaging lets you decide how many times your phone rings before the call is forwarded to voicemail.

DETAILED STEPS

Choose from six ring settings

1. Go to Account overview > My digital phone > Check or manage voicemail & features.
2. On the Voicemail Settings tab, scroll to General Preferences and select Set Number Of Rings Before Voicemail. 
3. Choose a setting ranging from 1 ring (6 seconds) to 6 rings (36 seconds).
4. Select Save.

Last updated: April 3, 2018

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