Capital one auto finance title department phone number

 
Regular Mail

:

 PO Box 60511
​City of Industry CA 91716

 
Overnight Physical

:

 2525 Corporate Place
Second Floor, Suite 250
​Monterey Park CA 91754

Make checks payable to:
Capital One Auto Finance

Other Addresses
​ 

Lienholder Titling

:
​ 
PO Box 660068
​Sacramento CA 95866

Insurance ​Loss Payee

:
​ 
PO Box 390907
​Minneapolis MN 55439

800.946.0332

Payoff Phone Numbers

Capital one auto finance title department phone number

Capital One Auto Navigator

Finance your next car with Auto Navigator

Looking to finance a new or used car? See if you pre-qualify for financing in minutes with no impact to your credit score. Plus, know your financing terms before heading to a participating dealer.

No risk to your credit score.

Capital one auto finance title department phone number

Receive a pre-approved offer?

View your exclusive offer and sale details by entering your personal code.

Capital one auto finance title department phone number

Capital One Auto Refinance

Start saving by refinancing your auto loan

On average, our customers save $75 per month by refinancing their auto loan. It's easy to see if you can start saving with no impact to your credit score.

Capital one auto finance title department phone number

Capital ONe Loan Servicing

Already have an auto loan with us?

Put yourself in the driver’s seat and manage your loan completely online.

Capital one auto finance title department phone number

Estimate your monthly auto loan payment

Calculate your estimated monthly payment or loan amount to find what works best for you.

Basic requirements to qualify for our refinancing program include the following:

Vehicles must be 10 years old or newer.

Payoff amount on your current auto loan must be between $7,500 and $50,000. Your maximum loan amount may be based on your income, key credit characteristics, and the vehicle you are refinancing.

Your current loan must not be with Capital One Auto Finance.

Your current lender must be 1) currently reporting your loan to a major credit bureau, 2) FDIC or NCUA insured, or 3) both Better Business Bureau Accredited and a state registered lender or state registered auto dealer. Most banks, credit unions, and larger auto finance companies meet these requirements.

At least one applicant/co-applicant must be listed as a registered owner on the vehicle title.

You must be up to date on payments for both your existing loan and if applicable, your mortgage loan.

Capital One finances new and used cars, light trucks, minivans, and SUVs that will be used for personal use.

Capital One does not refinance vehicle makes no longer in production (such as Suzuki or Isuzu), commercial vehicles, motorcycles, recreational vehicles (RVs), ATVs, boats, camper vans, motor homes, vehicles with a history of chronic malfunctions and/or manufacturer or dealer buyback (alternatively referred to as a lemon) vehicles, salvage title vehicles, branded title vehicles, lease buyouts or vehicles without a Vehicle Identification Number (VIN) or title issued. We may determine a vehicle to be commercial or otherwise ineligible based on the model and/or information provided to us.

Fast answers are at your fingertips. You can search the Support Center or chat with Eno, Capital One’s digital assistant.

Credit Card support

  • Personal credit cards

  • Small Business

  • Collect call support if you're outside the U.S.

Banking support

  • Capital One Retail

  • Small Business

Loans support

  • Auto Financing

  • Personal loans

Other accounts and services

  • Canada Accounts

  • UK Accounts

  • Servicemembers Civil Relief Act (SCRA) and Military Servicing

  • Flex Pay

  • Capital One Investing Online Accounts

Call customer service for live support

1-877-383-4802 For faster customer service, please use the links above to contact the appropriate customer service center for your specific needs.

Contact us by U.S. Mail

Find the right address to mail Capital One about the following issues:

  • Mailing a credit card payment

  • General correspondence

  • Investigating a misapplied payment

  • Disputing a credit card charge

  • Reporting suspected credit card fraud

Having trouble accessing Capital One?

Check out the current status of Capital One services. 

How long do Capital One titles take?

“Capital One is usually pretty quick about getting the title out once the loan is paid off, but the process can take up to 30 days. Having said that, you should be able to go ahead and list your car for sale.

Is Capital One a lien holder?

Signing the refinance contract obligates you to ensure Capital One Auto Finance is listed as the first lien holder on your refinance vehicle.

What is the phone number for Capital One customer service?

Call customer service for live support 1-877-383-4802 For faster customer service, please use the links above to contact the appropriate customer service center for your specific needs.

How do I access my Capital One auto loan?

How can I access my auto loan online? As a new or current customer, simply enroll in Online Banking to access your auto loan account online. You'll need your last name, social security number, and date of birth. If you have questions, please contact us.