Capital one platinum credit card customer service number

What’s on the Capital One Mobile app? All of your accounts, and so much more.

Whether you’re out in the world or feeling right at home, you can manage your money with ease:
• View balances and export statements
• Pay bills and take care of loans
• Check in on your credit with CreditWise
• Activate a credit or debit card when you need it
• Redeem rewards on the go
• Send and receive money with friends and family using Zelle®

With the Capital One Mobile app, you can ...
• Stay informed when you enable alerts and purchase notifications
• See everything that happens on your card with detailed transactions
• Instantly lock your credit or debit card from anywhere
• Get answers from Eno, your Capital One assistant

Download the app for better banking with Capital One.

Internet access is needed to use the mobile app. Check with your Internet service provider for details of specific fees and charges. Service outages may occur. Capital One customers are responsible for regularly checking their account statements. Push, email, and SMS alerts and notifications, including purchase notifications, must be enabled to be received. CreditWise monitoring and alerts may not be available if the information you enter at enrollment does not match the information in your file at one or more consumer reporting agencies or you do not have a file at one or more consumer reporting agencies. Features may not be available to all customers. Actual experiences may differ from those depicted. Additional terms and limitations apply.

© 2022 Capital One, N.A. Member FDIC. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. To read about the Terms of your download, check out the End User License Agreement.
https://www.capitalone.com/digital/mobile/android-eula/

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Last Updated: 2022-07-08 by the TRUiC Team


Capital One Customer Service

The quickest and easiest way to reach Capital One is to call their toll-free customer service number

You can also contact Capital One customer service via chat or email.

How to Reach Capital One Customer Service:

  1. Call 1-877-383-4802
  2. Press 1 (credit card)
  3. Press 0 at each prompt (five times) 

This will direct you to a live agent. If you are calling about a matter other than credit cards, ask them to redirect the call to the appropriate department.

More Capital One Toll-Free Customer Service Numbers

Capital One provides specific toll-free customer service numbers for your specific issue, including:

TRUiC Business Credit Resources

Business credit is essential for small businesses to establish themselves and grow. There are a few key things small businesses can do to build their business credit. Here are some resources to help you:

Capital One has helpful links on its website and within the Capital One Mobile app. Customers can access accounts, make deposits and payments, explore financing options, and more.

Any Capital One customer can access their personal and/or business account information once signed into the website or app. The account holder dashboard displays accounts and provides easy access to chat with Eno. Bills can also easily be accessed, and payments can easily be made.

More Capital One Website Links:

  • Credit Cards
  • Business Credit Cards
  • Checking & Savings Accounts
  • About Capital One
  • Privacy Information

  • Net-30 Vendors to Build Business Credit
  • How to Establish Business Credit
  • How to Get a DUNS Number for Free
  • How to Build Business Credit
  • Vanity Phone Number Generator
  • How to Get a Toll-Free Number

How can I reach the Capital One credit card customer service?

This question is about Capital One Credit Cards

Lucy Sanders, Member

@lucysanders 07/23/22 This answer was first published on 08/25/21 and it was last updated on 07/23/22.For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

The easiest way you can reach the Capital One credit card customer service is online, by either signing in to your account online or through Capital One's mobile app. Alternately, you can call (800) 227-4825. Lastly, you can contact them via mail, or at your local Capital One branch.

  • Online: You can connect with a customer service representative through the live chat feature on your online accountor Capital One’s mobile app for iOS and Android.
  • By phone: If you prefer to contact customer service by phone, just call (800) 227-4825.
  • Via mail: You can also contact them via mail at:
    Capital One
    Attn: General Correspondence
    P.O. Box 30285
    Salt Lake City, UT 84130-0287
  • At a branch: Lastly, you could visit your nearest Capital One branch and talk to a customer care agent in person.

If you have a specific problem, like a dispute or investigation, you can directly reach the department you need by finding their corresponding contact info.

Ultimately, you can check Capital One’s FAQ page to see if there’s already a solution to your credit card issue.

Capital one platinum credit card customer service number

Answer Question

People also ask

How do I reach Capital One Venture customer service?

You can reach Capital One Venture customer service by calling (800) 227-4825. There isn’t a dedicated Capital One Venture customer service line. You’ll actually be calling Capital One’s main credit card support number. Capital One’s virtual assistant, Eno, is another way to reach customer service. Just open the Capital One mobile app and click on the Eno icon. You can also contact customer service via mail.read full answer

Capital One ranks third for customer satisfaction among major credit card companies, according to JD Power. And it experienced the greatest increase over the last decade, so there’s a good chance you’ll have positive Capital One Venture customer service interactions. Below are the ways in which you can reach Capital One Venture customer service.

Capital One Venture contact info:

  • Phone: Call Credit Card Support at (800) 227-4825 or (804) 934-2001 for outside the U.S.
  • Eno: You can text with Eno and ask questions about your Capital One Venture Simply open your Capital One appand tap the Eno icon.
  • Physical Mail: You can also contact the Capital One Venture customer service by sending a mail to:
    Capital One
    Attn: General Correspondence
    P.O. Box 30285
    Salt Lake City, UT 84130-0287

Capital One’s website and mobile app also have answers to many Capital One Venture-related FAQs. And of course, you can always get Capital One Venture customer service in-person. Just visit your local Capital One bank branch. Or, visit a Capital One Café, if there is one available in your area.

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What are the Capital One credit card customer service hours?

The Capital One credit card customer service hours are 24/7. So, it’s possible to get help with a Capital One credit card account any time. There are actually two different ways to get Capital One support 24 hours a day, 7 days a week – online and by calling the number on the back of your card or the relevant read full answercredit card support department, based on your needs.

Here’s how to contact Capital One credit card customer service:

  • By phone: When calling Capital One, enter your card number and then listen to the menu options to manage your account or speak to a customer service representative.
  • Online: You can use the live chat on the Capital One website. Log in to your online Capital One account and a chat button should pop up, or go to the "Contact Us" page, where you should see a blue button that says "Chat Now". This will let you speak to a Capital One representative in real time.
  • Using Eno: If no representatives are available, you can use Eno, Capital One's automated virtual assistant. To activate Eno, just log in to your online account, confirm your consent and select "Save".
  • Via social media: You can also ask Capital One a question on one of its social media accounts. Bear in mind that social medial support times vary, though. On Twitter for instance, Capital One offers support between 8:00 a.m. – 10:00 p.m. Monday to Saturday and 10:00 a.m. – 7:00 p.m. on Sunday.

One thing to note is that wait times to speak to a Capital One representative may be longer than normal while Capital One deals with customers impacted by the COVID-19 pandemic.

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WalletHub members have a wealth of knowledge to share, and we encourage everyone to do so while respecting our content guidelines. This question was posted by WalletHub. Please keep in mind that editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. In addition, it is not a financial institution’s responsibility to ensure all posts and questions are answered.

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What is a Platinum Capital One card?

The Capital One Platinum Credit Card is a card worth considering for those looking to establish or build credit. It comes with a $0 annual fee and no foreign transaction fee. But without a rewards program or other perks, it's got a limited shelf life once your credit improves.

Does Capital One have 24 hour customer service?

Access your account online or by phone. Sign in to www.capitalone.com 24/7. Call our Interactive Phone Service with 24/7 access at 1-888-464-7868. Speak to an Associate at 1-800-289-1992 from 8 AM to 8 PM, 7 days a week.

What is the highest limit on a Capital One Platinum card?

Capital One does not list a maximum credit limit for the Capital One Platinum Credit Card.

Is Capital One Platinum a good credit card for beginners?

Capital One Platinum is one of the best credit cards for beginners because it has a $0 annual fee, giving first-timers the chance to build credit inexpensively. You can get approved even with limited credit. The card helps people build credit, as it reports account information to the 3 major credit bureaus each month.