Can i trade in a phone with a cracked screen

Credit: Verizon

Can i trade in a phone with a cracked screen

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Verizon says it is "breaking the rules" and will offer up to $1,000 toward a new 5G phone to customers who trade in their broken or water damaged devices.

The limited-time offer becomes available on April 1, though Verizon insists that it isn't an April Fools' Day prank. It applies to customers who transfer a number to Verizon, or open a new line on select Verizon Unlimited plans.

The carrier notes that users can trade in their "cracked, broken" or water damaged phones — including ones that no longer turn on. The trade-in can be applied toward a new 5G device, like an iPhone 12, iPhone 12 Pro, or Samsung Galaxy S21.

Verizon didn't clearly state the trade-in value of devices, but has instead lumped various models into "higher value" and "lower value" categories. For example, iPhone XS devices are in the former segment, while the iPhone 7 is in the latter.

For new lines and number port-ins, or current customers porting a line from a different carrier, Verizon will give users a $300 Verizon e-gift card for an iPhone or a $200 gift card for an Android. From there, users can get an additional $700 in monthly credits or $800 for qualified Android phones.

If current Verizon customers simply want to stick with their plan and upgrade their devices, the carrier says they can trade-in a broken handset for up to $440 in savings. There's also no limit on how many users per account can trade in broken devices.

More information about the offer will become available on this webpage on April 1. Verizon says it's a "limited time" promotion, but didn't state when it'll end.

Related Article: How to prepare your iPhone, Apple Watch, or Android for trade-in

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When trading in my old phone can I trade in one that had a cracked screen or do I need to repair it first?

[Re-Titled by Moderator]

iPhone 6 Plus, iOS 11

Posted on Jan 1, 2021 3:27 PM

As you go through the trade-in value assessment process, you will learn that an iPhone with a cracked screen has no trade-in value. Your choices are to repair the screen before trade, or trade in the cracked screen iPhone and it will be recycled without payment.

Posted on Jan 1, 2021 3:31 PM

Can you trade in an iPhone with a cracked screen?

Sell Your Cracked iPhone: Compare Today’s Resale Values for Damaged & Broken iPhones

  • You’ve dropped your phone, your screen is cracked, and now you’re not sure what to do about it. Is it better to pay for a repair or sell broken smartphones and get a new one?
  • Can you trade in an iPhone with a cracked screen? Yes, if the phone screen has physical LCD damage like chips, cracks, scratches, or dents, you can sell it for a good amount. 
  • These damage conditions change when the LCD has faults like the touch screen sensors not working properly – it can still be sold, but it will be classed as broken / faulty condition by buyback companies, so the offer will be less money.

Ready to sell and need an unbiased comparison of the options you have so your money doesn’t go down the drain – After all, Apple phones are expensive, right? Our live repair and resale values will help you find the best place to sell broken iPhones.

Find your device below and get these answers in one place.

  • Which buyback company will pay the most for broken/damaged iPhones?
  • How much will it cost to repair your phone’s screen?
  • Would I get paid more for fixing the screen first, then selling?

We got you covered – with some live data to make this choice real simple!

iPhone 14

Can I Sell an iPhone 14 With a Cracked Screen?

iPhone 14 Pro Max: Yes, you can sell your iPhone 14 Pro Max with a damaged screen or frame. In fact, the average trade-in resale value from buyback stores is currently ranging between $66.00 to $478.00. Its market value depends on the 128GB, 256GB, 512GB, and 1TB storage the phone has and the offer available from the store.

iPhone 14 Pro: If you have iPhone 14 Pro with a broken screen or frame, its average trade-in resale value ranges between $61.00 to $683.00. The trade-in offers for a used 14 Pro with glass damage will depend on the 128GB, 256GB, 512GB, and 1TB storage you have.

iPhone 14 Plus: Your iPhone 14 Plus with frame or screen damage will sell between $50.00 to $356.00 today, depending on the model’s storage size (128GB, 256GB, 512GB), where you sell it, and the carrier it’s on.

iPhone 14: Finally, the base model iPhone 14 with a cracked or broken screen will sell for between $41.00 to $306.00, again buyback quotes depend on storage size (128GB, 256GB, 512GB), the carrier it’s on, and the store you sell it to.

Typically, a buyback company will price lock your quote offer for up to 31 days when people place a no obligation trade order on their site.

Sell or Repair?

The average price for cracked screen repair on an iPhone 14 for most of these models is around $329.

Verdict: 100% sell your iPhone 14 with a damaged screen. Fixing it will either lose you money or make little profit if you plan to sell it used.

iPhone 13

Can I Sell an iPhone 13 With a Cracked Screen?

iPhone 13 Pro Max: You can definitely sell an iPhone 13 Pro Max even if it has a damaged frame or screen. Its average trade-in resale value from buyback sites ranges from $61.00 to $551.00. The market value varies on whether it has 128GB, 256GB, 512GB, or 1TB of storage.

iPhone 13 Pro: If you have iPhone 13 Pro with a broken screen or frame, its average trade-in resale value ranges between $52.00 to $451.00. The trade-in offers for a used 13 Pro with glass damage will depend on its storage capacity, whether it’s a 128GB, 256GB, 512GB, or 1TB unit.

iPhone 13 Mini: Your iPhone 13 Mini with frame or screen damage will sell between $34.00 to $219.00 today, depending on the model’s storage size (128GB, 256GB, 512GB), where you sell it, and its carrier.

iPhone 13: An iPhone 13 with a cracked or broken screen will sell between $43.00 to $293.00, and as always, buyback quotes depend on storage size (128GB, 256GB, 512GB), the carrier it’s on, and the store you sell it to.

Typically, a buyback company will price lock your quote offer for up to 31 days when people place a no obligation trade order on their site.

Sell or Repair?

The average price for cracked screen repair on an iPhone 13 for most of these models is around $279.

Verdict: 100% sell the iPhone 13 with a damaged screen, fixing it will cost more than it’s worth when repaired.

iPhone 12

Can I Sell an iPhone 12 With a Cracked Screen?

iPhone 12 Pro Max: Yes, you can sell your iPhone 12 Pro Max with a damaged screen or frame. In fact, the average trade-in resale value from buyback stores is currently ranging between $82.00 to $294.00. Its market value depends on the 128GB, 256GB, and 512GB storage options the phone has, and the offer available from the store.

iPhone 12 Pro: If you have iPhone 12 Pro with a broken screen or frame, its average trade-in resale value ranges between $78.00 to $264.00. These trade-in offers for a used 12 Pro with glass damage will depend on the 128GB, 256GB, and 512GB storage option you have.

iPhone 12 Mini: Your iPhone 12 Mini with frame or screen damage will sell for between $23.00 to $155.00 today depending on the model’s storage size (64GB, 128GB, 256GB) where you sell it, the carrier it’s on.

iPhone 12: Finally, the base model iPhone 12 with cracked or broken screen will sell for between $31.00 to $211.00, again buyback quotes depend on storage size (64GB, 128GB, 256GB) the carrier it’s on, and the store you sell it to.

Typically, a buyback company will price lock your quote offer for up to 31 days when people place a no obligation trade order on their site.

Sell or Repair?

The average price for cracked screen repair on an iPhone 12 for most of these models is around $200.

Verdict: 100% sell the iPhone 12 Mini with a damaged screen, fixing the other models can make you up to $100

iPhone 11

Can I Sell an iPhone 11 With a Cracked Screen?

iPhone 11 Pro Max: Yes, if you want to sell your iPhone 11 Pro Max with screen cracks or chips, you’ll get an average trade-in resale value of between $191.00 and $214.00. When it comes to the higher-end resale values, you’ll get more for the larger storage sizes from the range (options available: 64GB, 256GB, 512GB).

iPhone 11 Pro: The iPhone 11 Pro with a cracked or shattered screen will sell between $27.00 and $152.00 according to our buyback quote comparison engine. The best offers come from the 512GB model, lowering for the 256GB and 64GB respectively.

iPhone 11: Today, the iPhone 11 with a cracked screen has an average trade-in resale value ranging between $20.00 and $114.00. The best trade-in price for iPhone 11 with damaged screens are from carrier unlocked or devices on AT&T and Verizon, with higher payouts for the larger capacity models (64GB, 128GB, 256GB).

Typically, a buyback company will price lock your quote offer for up to 31 days when people place a no obligation trade order on their site.

Sell or Fix? How much is an iPhone 11 Screen Repair?

You also have the option of repairing your screen at a local repair shop before trying to sell your smartphone. For the iPhone 11, screen repair averages around $155. The cost of repairing a screen on an 11 Pro is approximately $282, while the 11 Pro Max price is around $316.

What about Apple Repairs? For devices out of warranty, screen repairs through Apple cost $199 for the iPhone 11, $279 for the 11 Pro, and $329 for the 11 Pro Max.

Verdict: Sell it, in some cases you’ll make a tiny profit fixing it, others a loss so it’s probably not worth the hassle.

iPhone XS

Can I Sell an iPhone XS With a Cracked Screen?

iPhone XS Max: The XS Max has three different storage models (64GB, 256GB, 512GB), and each fetches its resale price for screen damage. The average trade-in value for a damaged XS Max is between $20.00 and $127.00 according to today’s buyback store comparison.

iPhone XS: Yes, you can sell it, today an iPhone XS with a cracked screen has an average trade-in resale value ranging between $14.00 and $85.00. The best buyer price for a cracked iPhone XS with a damaged screen is for unlocked devices or phones on Verizon or AT&T carriers, and the higher storage capacity models (Ranging: 64GB, 256GB, 512GB)

Typically, a buyback company will price lock your quote offer for up to 31 days when people place a no obligation trade order on their site.

Sell or Fix? How much is an iPhone XS Screen Repair?

The cost to repair the screen on an XS is approximately $200, while an XS Max repair price is $236.

Verdict: Sell it, fixing it will cost you more than you make selling repaired device

iPhone XR

Can I Sell an iPhone XR With a Cracked Screen?

iPhone XR: Yes, today an iPhone XR with a cracked screen has an average trade-in resale value of between $13.00 and $100.00 from leading online trade-in stores. Models with higher storage capacities sell for more (64GB, 128GB, 256GB.

Today's Best Resale Quotes
DeviceCrackedGood
iPhone XR$100.00 $155.00 Compare
* Best market prices updated November 11th 2022

There’s no pressure too, if you want to freeze the money these websites offer for your LCD damaged smartphones, companies will price lock your quote offer for up to 31 days when people place a no obligation order on their site.

Sell or Fix? How much is an iPhone XR Screen Repair?

Screen repair is also an option for the iPhone XR, with an average repair cost of $132.

What about Apple Repairs? Repairing the screen through Apple will cost $199 outside of warranty. However, that price will decrease if you have AppleCare+.

Verdict: Sell it, fixing it will cost you more than you make selling repaired device

iPhone X

Can I Sell an iPhone X With a Cracked Screen?

iPhone X: Today, an iPhone X with a cracked or broken screen has an average trade-in resale value ranging between $14.00 and $64.00. The best price for a cracked iPhone X with a damaged screen is for the 256GB storage model, with the quote lowering for the entry-level 64GB device.

Today's Best Resale Quotes
DeviceCrackedGood
iPhone X$64.00 $148.00 Compare
* Best market prices updated November 11th 2022

Sell or Fix? How much is an iPhone X Screen Repair?

If you’d like to repair your screen, you can expect to pay $159 through a local repair store. If you choose to go through Apple and do not have a warranty, the cost for repair is $279.

Verdict: Sell it, fixing it will cost you more than you make selling repaired device

iPhone 8

Can I Sell an iPhone 8 With a Cracked Screen?

iPhone 8 Plus: Yes, the large iPhone 8 Plus can be sold with the screen damaged or cracked. The average resale value for a broken 8 Plus is between $5.00 and $53.00 depending on the storage sizes (64GB, 128GB, 256GB).

iPhone 8: Today an iPhone 8 with a cracked screen has an average trade-in resale value ranging between $5.00 and $38.00. The best offer for a cracked iPhone 8 with a damaged screen is for the 256GB model, then lowering for the 128GB and 64GB models respectively.

These buyback companies prices vary depending on the device’s overall condition, the LCD’s functionality, and the carrier it’s on.

Sell or Fix? How much is an iPhone 8 / 8 Plus Screen Repair?

If you choose to repair your screen on your iPhone 8 through a local repair store, it will likely cost you around $90. Since the 8 Plus is a larger phone, screen repair will cost slightly more at $96.

Verdict: Sell it, fixing it will cost you more than you make selling repaired device

iPhone 7

Can I Sell an iPhone 7 With a Cracked Screen?

iPhone 7 Plus: Yes, if your iPhone 7 Plus has a broken frame or smashed screen you can still sell it to buyback stores. Today, the average resale value of a cracked 7 Plus is between $6.00 and $33.00, depending on the storage size (32GB, 128GB, 256GB) and store you choose. You’ll also be paid more for devices that are unlocked or on Verizon or AT&T.

iPhone 7: Today an iPhone 7 with a broken or cracked screen has an average trade-in resale value of between $4.00 and $22.00. The best trade-in price for the iPhone 7 is for the 256GB model, the lower the storage size you have the less the payout offered by trade-in companies.

Sell or Fix? How much is an iPhone 7 / 7 Plus Screen Repair?

If you choose to repair the screen on your iPhone 7 or iPhone 7 Plus, the average phone repair shop price for fixing a cracked screen on a 7 will cost around $82. For the Plus, that quote increases to $89.

What about Apple Repairs? If you choose to contact an Apple retailer for a screen repair, the cost will usually be higher. Without a warranty, screen repair for the iPhone 7 and 7 Plus will cost $149 and $169, respectively. Please note that if you have AppleCare+, this cost will often be lower.

Verdict: Sell it, fixing it will cost you more than you make selling repaired device

iPhone 6/6S

Can I Sell an iPhone 6/6S With a Cracked Screen?

iPhone 6S / 6S Plus: Yes, today an iPhone 6S with a cracked screen can still be sold. It has an average trade-in resale value of between $2.00 and $10.00. The best trade-in offer for an Apple iPhone 6S with a damaged screen is for the 128GB model, with the quotes lowering at 64GB, 32GB, and 16GB.

iPhone 6 / 6 Plus: Next comes the iPhone 6 with a damaged or cracked screen, it has an average trade-in resale value of between  and $5.00. The best price for a cracked iPhone 6 with a damaged screen for the 128GB model, with the quotes lowering at 64GB, 32GB, and 16GB.

Sell or Fix? How much is an iPhone 6 / 6S Screen Repair?

The screen repair cost from a local repair shop for an iPhone 6 is $67. For an iPhone 6S, the average repair cost is $73.

What about Apple Repairs? Repairing the same broken screen through an Apple Store or retailer will differ. For an iPhone 6, the price will be $129 without a warranty. As for the 6S, the cost increases to $149.

Verdict: Sell it, fixing it will cost you more than you make selling repaired device

iPhone SE/SE 2020

Can I Sell an iPhone SE With a Cracked Screen?

iPhone SE 3 (2022): You can sell an iPhone SE (2022) even if the frame or screen is damaged. Its average trade-in resale value ranges from $5.00 and $80.00 on buyback sites, depending on whether it has 64GB, 128GB, or 256GB of storage.

iPhone SE 2 (2020): Today, an iPhone SE 2 (2020) with a damaged or cracked screen has an average trade-in resale value of between $5.00 and $58.00. The iPhone SE offers three storage size options with varying resale values, 64GB, 128GB, and 256GB.

iPhone SE: Finally comes the iPhone SE, with a cracked screen you’ll only get between  and $3.00.

Sell or Fix? How much is an iPhone SE Screen Repair?

If you choose to repair your screen through Apple without a warranty, it will cost $129 for both the SE and the SE 2020. The price may differ for AppleCare+ policyholders.

Verdict: Sell it, fixing it will cost you more than you make selling repaired device

Where to Trade-In iPhones with a Cracked Screen

There are plenty of places where you can trade-in your iPhone, but how do you know which is the best price option? Let’s look at some popular options, along with their pros and cons:

PROS:

Upfront and immediate quote.

Fair and competitive offers.

CONS:

Get 5-10% less than selling on auction sites like eBay.

No collection. You’ll need to ship the device (it’s free).

PROS:

Upfront quotes and pricing.

No need to repair before selling.

Fair and competitive pricing.

CONS:

More effort is required as the seller.

Lose around 10% on sales fees.

High competition from other sellers.

Need to set up, manage the listing, and reply to responses.

PROS:

Ideal if you want to keep and use the device.

Depending on the model, a repair can increase the resale value.

CONS:

You are forced to wait for the repair if you’re trying to sell it fixed.

Screen repairs can cost more than it's worth to sell

Can leave you without a phone while waiting for repairs.

Always Backup and Erase Your Data

No matter what, always backup and wipe any sensitive data from your device before selling.

  • Step 1: Unpair all devices from your phone.
  • Step 2: Backup your device.
  • Step 3: Sign out of all accounts, including iCloud and the App Store.
  • Step 4: Go to Settings > General > Reset > Erase All Content and Settings.

Conclusion: Repairing or Trading In Broken iPhones with Damaged Screens

The payment for your phone will vary based on several factors, including who you decide to sell to and whether or not you repair your cracked screen first.

  • Option 1: Selling to a trade-in store is fast and easy. You won’t have to repair your phone first or pay for shipping. This is a low-risk and no-obligation option.
  • Option 2: Selling on eBay is more time-consuming. You have to create a listing, description and deal with inquiries, but the chance of selling your device for a higher profit goes up to around 10%.
  • Option 3: You can also repair your broken iPhone first and sell it for more. The easiest way to do this is to get a quote for the repaired versus the unrepaired value of your iPhone, calculate the repair cost, and see whether it’s worth your time and money.

We recommend investing in a high-quality screen protector for your next phone, so you never have to worry about a cracked screen again.

Can i trade in a phone with a cracked screen

Can you trade in a phone with broken screen?

It is estimated that nearly one-third of smartphone owners currently have a cracked screen and that they drop their phones a minimum of four times a week. Once it's time to purchase a new device, many smartphone owners think their damaged, old phone is beyond repair.

Will Apple trade in a phone with a cracked screen?

The only way to get any trade-in value from Apple is to fix your damaged iPhone and then trade it in. Apple offers repair services for those in need, so you definitely can get your damaged iPhone screen fixed through them. However, getting the screen repaired by Apple typically costs about $150.

How much can I get for a phone with a cracked screen?

Typically depending on the buyback company you choose, you will get up to 80% of the brand new price for a used phone. If your device has got a cracked screen or frame, then you'll be looking to get about 30-50% and totally faulty devices can be as low as 10-20% of the brand new value.

Can you turn in a cracked phone for an upgrade?

If your phone has physical damage, like a cracked screen or missing buttons, you can't turn it in.