With a company that is made up of about 70 percent women, it’s a great honor to be chosen for Forbes' list of The Best Employers for Women 2022! At Blue Cross NC, three (soon to be four) members of our Executive Leadership Team are women. Four board members are women. More than half of the rest of our company’s leadership positions are held by women. We have a Women’s Employee Network (WEN) and TechNow, a network for women in technology. We celebrate Women’s History Month as a company, and we are currently exceeding all of our targets when it comes to recruitment, hiring, promotion and retention of women. While we are equitable to all genders with our employee benefits, we offer twelve weeks of paid parental leave, flexible work options, tuition reimbursement, professional development, and more, to give women the support and resources needed to grow in their careers. Show —30+ days ago 0 Likes For general inquiries and questions about the Service Benefit Plan, our overseas and pharmacy coverage or fraud assistance, you can call us toll-free nationwide. Have questions? Review our FAQs.  National Information Center1-800-411-BLUE (2583) Weekdays from 8 a.m. to 8 p.m. Eastern Time (excluding holidays) Call the National Information Center for information about your benefits and services, FEP incentive programs, our supplemental dental and vision plans, to speak with the MyBlue Contact Center or for assistance with our online tools. If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local BCBS company. Overseas InformationPharmacy InformationFraud InformationSelect your state from the map or enter it here: Eligibility & Enrollment Support Center For questions regarding enrollment, eligibility or for assistance regarding the enrollment system. 855-859-0966 3200 Atlantic Avenue All Members Third-Party Administrator For questions regarding benefits or any claim inquiries. 888-234-2416 State Health Plan c/o BCBSNC 70/30 & 80/20 Members Appeals & Grievances (Blue Cross & Blue Shield of NC) To appeal a claim decision or to file a grievance. 888-234-2416 State Health Plan c/o BCBSNC Appeals Department 70/30 & 80/20 Members Smart NC is a program provided by the NC Department of Insurance. For information on requesting an external review of claims decisions (after all internal grievance procedures have been exhausted). 855-408-1212 325 N. Salisbury St. All Members CVS Caremark To file a claim for prescription drugs, locate pharmacies within the network, or learn more about your Pharmacy Benefits. 888-321-3124 CVS Caremark 70/30, 80/20 & HDHP Members Prescription Drugs Prior Authorization To initiate a prior authorization request of your prescription drugs. 800-294-5979 CVS Caremark 70/30, 80/20 & HDHP Members Behavioral Health and Chemical Dependency/ Substance Use Services For questions regarding precertification for behavioral health services and chemical dependency. 800-367-6143 Blue Cross Blue Shield NC PO Box 30055 Durham, NC 27702-3055 70/30, 80/20 & HDHP Members Hospital Pre-admission Certification/ Prior Approval (Blue Cross & Blue Shield of NC) To request prior authorization (certification) for certain out-of-network or out-of-state services. 800-672-7897 State Health Plan c/o BCBSNC 70/30 & 80/20 Members Humana (Medicare Advantage Carrier) For questions regarding Humana Medicare Advantage Plans. 888-700-2263 P.O. Box 14162 Lexington, KY 46512-4162 Humana Medicare Advantage Members NC Retirement Systems For questions regarding retirement, pension information and supplemental retirement plans. 919-814-4590 3200 Atlantic Avenue All Members Seniors Health Insurance Information Program (SHIIP). For information about Medicare, Medicare Advantage plans, Medicare claims, Medicare supplement insurance, Medicare Prescription Drug Plans, fraud and abuse prevention as well as long-term care insurance. 855-408-1212 or 919-807-6900 325 N. Salisbury St. Retirees Social Security Administration For specific questions about Medicare premiums and claims. 800-772-1213 7500 Security Blvd. Retirees iTEDIUM For questions regarding your bill for premiums. 877-679-6272 State Health Plan c/o iTedium Retirees/Surviving Spouses/COBRA Participants The Rawlings Company (Third Party Liability Recovery Services) For questions regarding subrogation 877-229-0872 PO Box 2000 La Grange, Kentucky 40031-2000 70/30, 80/20 & HDHP members Report Fraud and Abuse To report suspected fraud and abuse. 800-324-4963 State Health Plan c/o BCBSNC PO Box 30085 70/30 & 80/20 Members State Health Plan Board of Trustees To share concerns or feedback to the Board of Trustees. 3200 Atlantic Avenue All Members State Health Plan Member Inquiries To share comments, concerns or general feedback on specific medical or pharmacy issues. 919-814-4400 3200 Atlantic Avenue All Members Health Benefit Representative (HBR) Inquiries For general questions for the Plan from HBRs 3200 Atlantic AvenueRaleigh, NC 27604 HBRs Media Inquiries For public records or other media inquiries. 919-814-3820 3200 Atlantic Avenue Media BEACON (BEST Shared Services) For questions on how to navigate BEACON or other BEACON system assistance. 919-707-0707 866-622-3784 M-F 8AM to 5PM 3512 Bush St. Active Members How do I contact Blue Cross Blue Shield of North Carolina?Blue Cross NC's Customer Service representatives are available to answer calls at 1-877-258-3334, Monday through Friday from 8:00 a.m. to 7:00 p.m.
What is the Customer Service number for Blue Shield?1 (800) 393-6130Blue Shield of California / Customer servicenull
Is BCBS of NC open today?7 days a week: 8 a.m. - 8 p.m.
Where is BCBS of NC located?Today, Blue Cross NC is a fully taxed, not-for-profit North Carolina company with major operations centers in Durham, Fayetteville and Winston-Salem.
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Blue cross blue shield north carolina customer service
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