The North Carolina Division of Employment Security provides claimants the option to receive unemployment benefit payments by direct deposit or on a debit card. The debit card option is particularly useful for recipients who don’t have bank accounts. The cards are cost-efficient, secure and easy to use for making withdrawals and purchases. Show
Important NoticeOn November 2021, the N.C. Division of Employment Security (DES) transitioned to using the U.S. Bank ReliaCard for all unemployment benefits paid by debit card. Claimants will no longer receive unemployment benefits on Bank of America debit cards after Nov. 15, 2021. You may change your preferred payment method in your DES online account at any time. Choosing Direct Deposit
Choosing U.S Bank ReliaCard
Customer Service for Bank of America Debit Cardholders and Lost/Stolen CardsIf your card is lost or stolen, the Bank of America “Zero Liability” Policy protects you against fraudulent transactions (subject to certain conditions). Contact the North Carolina DES Debit Card Customer Service Center at (855) 847-2026 to report your card lost or stolen and to request a replacement card. If the card has been used, the bank will issue the replacement card in the amount of the remaining balance. If the post office is unable to deliver a North Carolina DES Debit Card, it will be returned to the bank. Contact the North Carolina DES Debit Card Customer Service Center at (855) 847-2026 to update your address information and request a new card be mailed to you. You can choose to have your benefit payments issued to a convenient and secure prepaid Bank of America debit card. Below is the list of all fees for the State of New Jersey Department of Labor and Workforce Development prepaid debit card. Per purchase with PIN - $0 ATM withdrawal, in-network1 - $0 1“In Network” refers to Bank of America ATMs. Locations can be found at www.bankofamerica.com/cashpay. You will not be charged a fee by Bank of America. 2You will be charged this fee after 4 free each month. “Out of Network” refers to all the ATMs outside of Bank of America ATMs. You may also be charged a fee by the ATM operator even if you do not complete a transaction.* 3Available at financial institutions that accept Visa cards. Limited to available balance only. 4You will be charged this fee after 1 free each year for remaining balance under $20. All emergency cash transfers must be initiated through the Bank of America Service Center. InformationCustomer service - $0 Using your card outside the U.S.Each international transaction - 2%1 1Of total U.S. Dollar amount of transaction 2This is Bank of America's fee. You may also be charged a fee by the ATM operator even if you do not complete a transaction. OtherOnline funds transfer - $0 1You will be charged this fee after 1 free each year. 2Additional charge per request Additional Information* ATM owners may impose an additional “convenience fee” or “surcharge fee” for certain ATM transactions (a sign should be posted at the ATM to indicate additional fees); however you will not be charged any additional convenience fee or surcharge fee at a Bank of America ATM. A Bank of America ATM means an ATM that prominently displays the Bank of America name and logo. Your funds are eligible for FDIC insurance. Your funds are insured up to $250,000 by the FDIC in the event Bank of America, N.A. fails, if specific deposit insurance requirements are met. See fdic.gov/deposit/deposits/prepaid.html for details. No overdraft/credit feature. Contact Bank of America by calling 1.866.213.4074, 1.866.656.5913 (TTY), or 1.423.262.1650 (Collect, when calling outside the U.S.), by mail at Bank of America, P.O. Box 8488, Gray, TN 37615-8488, or visit www.bankofamerica.com/cashpay. For general information about prepaid accounts, visit cfpb.gov/prepaid. If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint. Does Bank of America have 24/7 customer service?For lost or stolen credit cards call phone number for lost or stolen credit cards 800.732. 9194. Customer service for lost or stolen cards is available 24 hours a day, 7 days a week. If you're calling from outside the U.S., please use the international 800 access code from your country of origin.
How do I talk to Bank of America customer service?Contact us. Contact us.. Schedule an appointment.. Schedule an appointment.. Call us.. Phone number:844.375.7028.. What is the 1 800 number for US bank?00 1 503-401-9991U.S. Bancorp / Customer servicenull
Does Bank of America have a customer service chat?We're always adding products and services to our online chat capabilities. To see if chat is available for a specific product or service, log in to Online Banking and select the Help & Support tab, then select Contact us.
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