How to send money with zelle to another bank account

You can send money directly from your Huntington account to friends and family1 who have a bank account in the U.S.2 Just open the Huntington Mobile app and select the Payments tab to get started.

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Frequently Asked Questions about Zelle®
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Can I use Zelle to send money to my other bank account?
How do you Zelle money to someone's account?

Fast

Send money fast, typically in minutes, directly from one bank account to another with Zelle®3.

Easy

With just a few taps, send and receive money from people you trust from almost anywhere.

In The App

The convenience of Zelle®, for free, inside the Huntington Mobile app.

Have the app?

Already have the Huntington Mobile app on your phone? Open the Huntington app and send money with just a few clicks.

Tips for Using Zelle

Need the app?

Haven’t downloaded the Huntington Mobile app yet? It’s full of helpful tools to help you bank smarter.

Download the App

Access Zelle®

From the Huntington Mobile app, tap on Payments and then click to Enroll. Pick the contact method you will use with Zelle®—either an email address or U.S.-based mobile phone number. Once enrollment is complete, you can start using Zelle®.

Pick a Recipient

Enter an email address or U.S. mobile phone number of the recipient. You can send money to almost anyone you know and trust1 with a bank account in the U.S.2 Remember to ask people to enroll in Zelle® before you send them money.

Send the money

Enter the amount to send, review, and then hit send. In most cases, the money is available in minutes3. Your account information is private. You won't see the other person's account info and they won't see yours.

Frequently Asked Questions about Zelle®

Tips for Using Zelle®

Zelle® is a fast and easy way to send and receive money. Whether you’re new to Zelle® or want a refresher, these tips can help make using Zelle® easier.

General

What is Zelle®?

Zelle® is a fast and easy way to send money to family, friends and others you trust1. You can send or receive money between most bank accounts in the U.S.2, typically within minutes3, using just an email address or U.S. mobile phone number. For your protection, you should only send money to those you know and trust.

Where can I find Zelle®?

Zelle® is now in the Huntington Mobile app. Just select the Payments tab within the app and tap Enroll. Zelle® is not available in online banking, so be sure to download the Huntington Mobile app today.

What can I do with Zelle®?

Zelle® is a great way to send and receive money between friends, family and other people you know and trust1 — regardless of where they bank2.

Send money directly to your friend or family member’s bank account, typically within minutes3.

Request4 money. The person who receives the request will be able to accept or decline – if they accept, you will typically receive the money in minutes3.

How do I get started with Zelle®?

Zelle® is already available within the Huntington Mobile app. Just open the app, go to the Payments tab, and follow a few simple steps to enroll with Zelle® today. We recommend you enroll before someone sends you money — this will help you get your first payment faster.

If you don’t yet have the Huntington Mobile app, simply download it so you can get started with Zelle®. Plus, with the app you can check your account balance, transfer money, make deposits, pay bills, and find locations quickly and easily.

You can find a full list of participating banks and credit unions live with Zelle® here.

If your friend or family member’s bank isn’t on the list yet, don’t worry! The list of participating financial institutions is always growing, and your recipient can still use Zelle® by downloading the Zelle® app for Android and iOS.

Do I have to download a new app to use Zelle®?

Zelle® is available to Huntington customers via the Huntington Mobile app. There’s no need to download another app.

How do I enroll and use Zelle®?

You can send, request4, and receive money with Zelle® using your smartphone. To get started, open the Huntington Mobile app, go to the Payments tab, and select "Enroll" under “Send Money with Zelle®”

Enter your email address or U.S. mobile phone number (on file with Huntington; if not on file, see below to update), receive a one-time verification code, enter it, accept terms and conditions, and you’re enrolled. Please note that we are unable to accept Google Voice, Landlines, or any other non-U.S. mobile number to enroll.

To send money using Zelle®:

Simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile phone number)
Add the amount you want to send
Make a note in required memo
Review the recipient's info and amount
Hit “Send.” In most cases, the money is available to your recipient in minutes1.

To request money using Zelle®, choose “Request,” select the individual(s) from whom you want to request money, enter the amount you’d like to request, make a note in required memo, review and hit “Request”4.

To receive money, just share your enrolled email address or U.S. mobile phone number with your friend or family member and ask them to send you money with Zelle®.

Email or U.S. mobile number not on file with Huntington? After logging in to your account, expand the My Profile section of the Support Center on the right hand side of the screen and click Update My Profile. Click My Profile, select the Email & Phone tab, edit your information and click Save.

Send Money

Who can I send money to with Zelle®?

You can send money to friends, family and other people you know and trust1. We recommend you ask people to enroll with Zelle® (either within their bank’s mobile app or the Zelle® app) before you send them money — this will help them get your payment more quickly.

Since money is sent directly from your bank account to another person’s bank account within minutes3, it’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. mobile number. Zelle® should not be used to send money to people you don’t know or trust.

Do my friends & family need to enroll with Zelle® before I send money?

Ask your friend or family members to enroll with Zelle® (either within their bank’s mobile app or the Zelle® app) before you send them money. This will help them get your payment more quickly.

Can I send money to a friend or family member with Zelle® if they’re not a Huntington customer?

Yes, you can send money to almost anyone with a bank account in the U.S. We recommend you ask people to enroll with Zelle® (either within their bank’s mobile app or the Zelle® app) before you send them money. This will help them get your payment more quickly.

Will the person I send money to with Zelle® be notified?

Yes, your recipient will receive a notification via email or text message.

Are there any fees to send money using Zelle® in the Huntington Mobile app?

Huntington does not charge its customers to send money with Zelle®.

What types of payments can I make with Zelle®?

Zelle® is a great way to send money to family, friends, and people you are familiar with such as your dog walker, babysitter or neighbor1.

Since money is sent directly from your Huntington bank account to another person’s bank account within minutes3, Zelle® should not be used to send money to people you don’t know or trust.

For your protection, you should only send money to those you know and trust, such as family, friends and others such as your personal trainer, babysitter, or neighbor. If you don’t know the person or aren’t sure you will get what you paid for, you should not use Zelle® for these types of transactions. Neither Zelle® nor Huntington offers a protection program for an authorized payment you make using Zelle® — for example, if you do not receive the item you paid for or the item is not as described or as you expected. This means you do not have the same protections as when you use a debit or credit card.

Can I cancel a payment I made with Zelle®?

You can only cancel a payment if the person you sent money to hasn’t yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn’t yet enrolled, you can go to your activity page on the Huntington Mobile app, choose the payment you want to cancel, and then select “Cancel This Payment.”

If the person you sent money to has already enrolled with Zelle®, the money is sent directly to their bank account and cannot be canceled. This is why it’s important to only send money to people you know and trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money.

If you sent money to the wrong person, we recommend contacting the recipient and requesting the money back. If you aren’t able to get your money back, please call us at at Huntington 1-800-818-6325 as we may be able to help.

Requesting Money

How do I request money with Zelle®?

To request money using Zelle® in the Huntington Mobile app, choose “Request,” select the individual from whom you want to request money, enter the amount you’d like to request, make a note in required memo, review and hit “Request”4.

How do I cancel a payment request?

Payment requests can be cancelled from the activity page within the Zelle® experience. Choose the payment you want to cancel, and then select “Cancel Request”.

Will a payment request expire?

Payment Requests will expire if either of these things do not occur within 15 days of submitting a payment request:

The requestor cancels the payment request
The requestee doesn't send payment or cancels the payment request

Receiving Money

Someone sent me money with Zelle®, how do I receive it?

If you have already enrolled with Zelle®, you do not need to take any further action. The money will move directly into your Huntington bank account, typically within minutes3.

If you have not yet enrolled with Zelle®, follow these steps:

Click on the link provided in the payment notification you received via email or text message.
Select Huntington Bank.
Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification - you should enroll in Zelle® with that email address or U.S. mobile number to ensure you receive your money.

How long does it take to receive money with Zelle®?

Money sent with Zelle® is typically available to an enrolled person within minutes3. Ask your friends and family to enroll with Zelle® before you send them money — this will help them get your payment more quickly.

If you send money to someone who isn’t enrolled with Zelle®, they will receive a notification prompting them to enroll. After enrollment the money will move directly into your recipient's account. Once their first payment completes, your recipient will be able to receive future payments faster, typically within minutes.

If your payment is still pending, we recommend confirming that the person you sent money to has enrolled with Zelle® and that you entered the correct email address or U.S. mobile phone number. If you’re waiting to receive money, you should check to see if you’ve received a payment notification via email or text message. If you haven’t received a payment notification, we recommend following up with the sender to confirm they entered the correct email address or U.S. mobile phone number.

Still having trouble? Please call Huntington at 800-818-6325 or reach out to us through our Contact Us webpage.

Other

Can I use Zelle® internationally?

In order to use Zelle®, the sender and recipient’s bank accounts must both be based in the U.S.

Can I use Zelle® in my small business?

Business customers cannot use a business account at this time with Zelle® but instead can send money using Huntington Bill Pay.

I'm unsure about using Zelle® to pay someone I don't know. What should I do?

What if I get an error message when I try to enroll an email address or U.S. mobile number with Zelle®?

Your email address or U.S. mobile phone number may already be enrolled with Zelle® at another bank or credit union. Just follow the prompts to quickly link up with Huntington.

Note: Doing this will cancel any pending or future dated payments you may have at the bank where your U.S. mobile number or email address is currently enrolled.

Please note that we are unable to accept Google Voice, Landlines, or any other non-U.S. Mobile number to enroll.

Why am I no longer enrolled in Zelle®?

To lower the possibility of misdirected payments, if a token has not received or sent a payment in 18 months, the token is classified as "Inactive" and will be unenrolled from Zelle. You will need to re-enroll.

What’s the difference between Zelle® and Huntington Bill Pay?

Zelle® is a fast and easy way to send and receive money with just an email address or U.S. mobile phone number to people you know and trust, regardless of where they bank1.

Huntington Bill Pay can be used for one-time and scheduled payments for your recurring monthly bills (for example, your rent or mortgage, utilities, car payments).

What if I’m already using Zelle® with another bank or through the Zelle® app?

It’s easy to switch your enrollment with Zelle® to the Huntington Mobile app. Just enroll with Zelle® using the Huntington Mobile app and during enrollment follow the prompts to quickly link up with Huntington.

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Huntington Private Bank® is a team of professionals dedicated to delivering a full range of wealth and financial services. The team is comprised of Private Bankers, who offer premium banking solutions, Wealth and Investment Management professionals, who provide, among other services, trust and estate administration and portfolio management from The Huntington National Bank, and licensed investment representatives of The Huntington Investment Company, which offers securities and investment advisory services. Huntington Private Bank® is a federally registered service mark of Huntington Bancshares Incorporated.

Huntington Financial Advisors® is a service mark and trade name under which The Huntington Investment Company offers securities and insurance products and services. The Huntington Investment Company is a registered broker-dealer, member FINRA and SIPC, and registered investment advisor with the U.S. Securities and Exchange Commission (SEC). The Huntington Investment Company is a wholly-owned subsidiary of Huntington Bancshares Incorporated.

Certain insurance products are offered by Huntington Insurance, Inc., a wholly-owned subsidiary of Huntington Bancshares Incorporated, and underwritten by third-party insurance carriers not affiliated with Huntington Insurance, Inc.

Trust and investment management services are provided by The Huntington National Bank, a national bank with fiduciary powers. The Huntington National Bank is a wholly-owned subsidiary of Huntington Bancshares Incorporated.

1 For your protection, you should only send money to those you know and trust, such as family, friends and others such as your personal trainer, babysitter or neighbor. If you don’t know the person or aren’t sure you will get what you paid for, you should not use Zelle® for these types of transactions.

2 Must have a bank account in the U.S. to use Zelle®.

3 Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle®.

4 In order to send payment requests to a U.S. mobile number, the mobile number must be enrolled in Zelle®.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

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Can I use Zelle to send money to my other bank account?

You can use it with friends at other banks. Zelle® works between U.S.-based banks. Which means, even if you bank somewhere different than your friends and family do,¹ you can still use Zelle® to safely send and receive money straight from your banking app. Zelle® is free¹ to use.

How do you Zelle money to someone's account?

How can I use Zelle®? You can send, request, or receive money with Zelle®. After you've enrolled, simply add your recipient's email address or U.S. mobile number, the amount you'd like to send or request, review and add a memo, and hit “confirm.” In most cases, the money is typically available in minutes¹.