Bank of america customer service work from home

The estimated total pay for a Customer Service Representative at Bank of America is $19 per hour. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated base pay is $18 per hour. The estimated additional pay is $1 per hour. Additional pay could include bonus, stock, commission, profit sharing or tips. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.

Bank of America over the last few years has been pulling people back into the office from the My-Work program. No longer offering My-Work for new roles and if you are a My-Work employee and change roles, you have to go back into the office. This is a big shift from several years ago when they were supporting work from home and encouraged people to leave the offices.

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Dec 7, 2015

5.0

Former Employee

Their work from home program was greatly adopted and well supported with furniture, equipment, and communication options.

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Nov 2, 2014

3.0

Current Senior Consultant Systems/Software QA in Phoenix, AZ, Arizona

The bank has steadily cancelled the "My-Work" option for many of the senior roles. It would be a huge plus for this benefit to be offered readily by the bank.

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Sep 30, 2014

5.0

Former Vice President - Project Manager in Richmond, VA, Virginia

The only thing wrong with this program is that they are scaling it back. They paid to set up a home office and covered cable internet. Robust tools to work collaboratively with peers. The program allowed them to higher the best of the best - wherever they were located. It was beneficial to the bank as most of us worked a lot of overtime due to the flexibility.

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Sep 12, 2014

5.0

Current Senior Business Systems Analyst in Plano, TX, Texas

As most folks are virtual, when I do work from home, it is easy to connect.

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Sep 4, 2014

1.0

Former Employee

They did not have many jobs they aloud to work from home even if they could. I think they would be a preferred choice to work for if they allowed more people to work from home.

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Sep 2, 2014

4.0

Current Senior Market Information Consultant, Consumer Products in Charlotte, NC, North Carolina

Best part: managers in my area tend to be pretty flexible about teleworking. Worst part: the VPN used in teleworking restricts the amount of available bandwidth.

  • The Great Reboot
1 minute readSeptember 6, 202210:52 PM UTCLast Updated agoBank of America will release more guidance on work from home in coming weeks -CEO

By Lananh Nguyen

Bank of america customer service work from home

[1/2] A person walks past a Bank of America sign in the Manhattan borough of New York City, New York, U.S., January 19, 2022. REUTERS/Carlo Allegri/File Photo

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Sept 6 (Reuters) - Bank of America Corp (BAC.N) will outline flexible working standards over the next six to eight weeks that will adapt to changing conditions, Chief Executive Brian Moynihan said during a New York industry conference on Tuesday.

His comments come as financial companies globally are offering more incentives, including free meals, as they battle to get staff back to the office, Reuters reported last week. read more

Hybrid working policies were introduced across the industry during the COVID-19 pandemic, but data seen by Reuters and interviews with finance sector executives showed attendances falling short of expectations globally.

"We have 210,000 people and there’s literally 210,000 different views of what people want,” Moynihan said. "We’ll have more flexibility than we did, on paper, before."

"We'll have more formality to the flexibility," to make standards more consistent and fair across business units, he said, adding that the bank's buildings are full and active.

What is the work of a customer service representative?

A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.

How to join Bank of America?

You can apply online for a checking account, savings account, CD or IRA. Simply select an account, enter your personal information, verify your information and choose features & funding options..
Proof of U.S. residency. ... .
One primary photo ID. ... .
One secondary ID..

Why do you want to work for Bank of America?

Sample answer: Banking appeals to me since it is a wonderful match for my ambitious and hardworking personality. I've always appreciated challenging myself and being a part of a culture that values hard work. Being surrounded by smart, motivated coworkers motivates me to produce my best work.

How to apply for bank?

How to get a job in private sector banks.
Earn a bachelor's degree. ... .
Pursue education in banking. ... .
Understand how job portals work. ... .
Know the eligibility criteria and educational qualification. ... .
Clear the hiring process. ... .
Know about the service bond..