Online Privacy PolicyThis Policy was last updated on August 18, 2021 Show
Bath & Body Works Brand Management, Inc., and Bath & Body Works (Canada) Corp. (“Bath & Body Works,” "BBW," "we," "us," or "our") respect your concerns about privacy. This Online Privacy Policy ("Policy") explains what personal information we collect through our websites and online services, how we use that information, to whom we disclose it, and how we safeguard personal information. Unless indicated otherwise, this Policy applies only to personal information collected through the websites, microsites, mobile applications, and other online services of the Bath & Body Works brand and lines of business that expressly adopt, display, or link to this Policy, and then only to the extent indicated (collectively, the "Services"). This Policy addresses these topics:
What information do we collect and how do we use it?
How is technology used to serve our advertisements on other online services and what choices do you have?On our Services, we and third parties may collect information about your online activities to provide you with advertising about products and services tailored to your interests. We contract with third-party advertising companies, which may collect information about your use and interactions with the Services over time and across third-party websites and online services, for use in delivering tailored online display and banner advertising to you on other websites and online services. To serve this advertising, these third-party companies place, use, or rely on the technologies described above, including cookies, clear gifs, analytics, device identifiers and similar technologies to obtain information about customer interactions with us through our Services and interactions with other online services. These companies use the information they collect to serve you ads that are targeted to your interests. You can specify your preferences over the use of some of these technologies by opening Cookie Preferences to view or change your preferences to address future cookie placement. You may also specify your preferences through a centralized registry. To learn about how to opt out of interest-based advertising in general, click the following: NAI Opt Out or DAAC Opt Out Please note that even if you opt-out of interest-based advertising by a third party, these tracking technologies may still collect data for other purposes, including analytics. This means that you will still see ads from us, but the ads will not be tailored to you and therefore may be less relevant to you and your interests. Your preferences only apply to the web browser you use so you must specify them for each web browser on each computer you use. This means, once you opt out of targeted advertising, for instance, if you later delete your browser’s saved cookies, you will need to opt-out again. If you agree to receive promotional communications from us, we may also use services provided by third-party platforms (such as social media and other websites) to serve targeted advertisements on such platforms to you or others, and we may convert your email address or other information into a unique value and provide it to the third-party platform so that they can match the information with their data to a user on their platform. To opt-out of the use and sharing of your information for such purposes, please see "What choices do you have over how your information is used?". Our Services do not respond to “Do Not Track” signals. How do our services interact with third-party services and content?We link to third-party sites and services, or otherwise display third-party content through our Services, for your convenience and information. These third-party sites and services may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked third-party sites and services are not owned or controlled by us, we are not responsible for these third parties’ information practices. Here are examples of the types of third-party content and services available through or via our Services:
What information do we share with, or disclose to, third parties and our sister brands?We may share information about you with certain third parties, as described below, and as otherwise described in this Policy. We do not sell or otherwise share personal information about you, except as described in this Policy.
What choices do you have over how your information is used?We offer you certain choices in connection with the personal information we obtain about you.
How do you update your personal information?You may update or modify your billing- and shipping-related information, and other account information, by logging onto our Services (e.g., Your Account on bathandbodyworks.ca) or by calling us at Upon request, we’ll (1) provide you with access to your personal information in our records, subject to limited exceptions set out under applicable privacy laws; (2) inform you of the existence, use and general disclosure of your personal information; and (3) correct or update any personal information that is inaccurate or incomplete, as necessary. You may request this information by calling 1-888-684-6412 or by contacting us as set out below. For Relay Service, dial 711 or use an internet protocol relay service. We may request certain personal information for the purpose of verifying the identity of the individual seeking access to their personal information records. How do we protect personal information?We maintain administrative, technical, and physical safeguards designed to protect the personal information that we collect through our Services against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure or use. Our administrative safeguards include implementing, maintaining, and training employees on company privacy and information security policies and procedures. Our physical and technical safeguards include maintaining physical security policies and standards to protect company systems and data, and a cybersecurity program overseen by our executive leadership team. We retain your personal information for as long as necessary to fulfill the purpose(s) for which it was collected, to comply with our contractual obligations and legitimate business needs, and to comply with applicable laws. Do we collect children’s personal information?Our Services are designed for a general audience and are not directed to children. We do not knowingly collect or solicit personal information from children under the age of thirteen (13) (or other relevant ages, which may apply by virtue of applicable law) through our Services. If we become aware that we have collected personal information from a child under such age, we will promptly delete the information from our records. If you believe a child under such age may have provided us with personal information, please contact us as specified in the Whom should you contact with questions or concerns? section of this Policy. Where is personal information stored and processed?Our employees, involved in data processing, and our servers are based in Columbus, Ohio, US, and other locations throughout the United States. We work with affiliated and unaffiliated service providers in the United States, India, China, and other jurisdictions around the world. Whom should you contact with questions or concerns?Whom May I Contact for General Inquiries?If you have general questions, comments, or concerns about our Policy or the manner in which we or our service providers treat your personal information, please contact us at 1-888-684-6412. For Relay Service, dial 711 or use an internet protocol relay service. Or contact us via ATTN: Privacy Matter How will we communicate updates to our policy?This Policy may be updated periodically to reflect changes in our personal information practices, as indicated at the top of this Policy. Where is Bath and Body Works based?Bath & Body Works. How long does it take Bath & Body Works to ship?Shipping Options: United States. Which company delivers for Bath and Body Works?Track Bath & Body Works Brand Management Order Status
Support USPS, FedEx, UPS, DHL, Lasership or 999 couriers worldwide.
Is Bath and Body Works made in America?The vast majority of Bath & Body Works products are manufactured in the United States by strategic supplier partners that are long-term, low-turnover and share our values.
|