Total and permanent disability student loan forgiveness

Even when the Department of Education tried to make it slightly easier for them, many people still didn’t fill out the application to get their loans forgiven. In 2016, the department wrote to 234,000 borrowers of all ages who Social Security records showed were eligible to have their loans discharged because they were disabled, and who would likely be approved if they applied. Of those, fewer than 1 in 10 responded.

Under pressure from Congress and state attorneys general, the Department of Education in 2019 agreed to forgo the paperwork and automatically discharge the remaining student loan debt of about 20,000 veterans who were totally and permanently disabled. But the same accommodation wasn’t initially made for nonveterans until last year.

That’s when the department extended automatic forgiveness to nonveterans who the Social Security database showed met the definition of being totally and permanently disabled. It also temporarily dropped the requirement of an annual earnings verification, a change it has proposed making permanent. The new rules are expected to be finalized by November, a department spokesman said.

“They had all this data, and you would have thought they could have gone in and cross-walked it,” Lilly said, but it took until now to do that.

Some good news

All of these changes have quickly resulted in the discharge of the remaining student loan debt of 400,000 borrowers with total and permanent disabilities, worth $7.8 billion, the department says.

“We’ve heard loud and clear from borrowers with disabilities and advocates about the need for this change,” said U.S. Secretary of Education Miguel Cardona.

But the new process relies largely on records from the Social Security Administration to establish whether people have total and permanent disability, or TPD — the determination needed to trigger automatic forgiveness of their loans. Trouble is, once they hit 62, people with disabilities are moved off the Social Security disability books and onto Social Security retirement benefits. In many of those cases, any disability they had may no longer show up in their files.

People who were not previously disabled but become disabled after they retire also might not have their loans automatically discharged. “If you develop a disability later on, and you’re over the age of 62 and, say, suddenly you need a wheelchair, you may be eligible when you weren’t eligible before,” said Lilly.

“You might not know you’re eligible for TPD discharge and it wouldn’t happen automatically for you,” she said. “I worry about people who just got missed.”

How to apply for forgiveness

Those people can still have their loans forgiven, though it means that they or their representatives will have to reenter the rabbit hole of red tape.

First, they need to download a TPD discharge application or fill one out online. Second, they have to get a doctor to verify their disability and gather other materials. Third, they have to wait for their loan servicer to give them an answer.

Thanks to a repayment pause that’s been in place since March 2020, eligible federal student loan holders are not required to make payments until after the end of August, when the pause is set to expire. But after that, assuming the pause is not extended again, they will.

“For the majority of people who have been on disability for some time, they’re going to get discharges at some point. What we’d hate to see is for collections to start up again before that happens,” Whitelaw said. “It’s a short-term, temporary problem, but it could be a devastating one.”

Over 323,000 Federal Student Loan Borrowers to Receive $5.8 Billion in Automatic Total and Permanent Disability Discharges

Over 323,000 borrowers who have a total and permanent disability (TPD) will receive more than $5.8 billion in automatic student loan discharges due to a new regulation announced today by the U.S. Department of Education.  The change will apply to borrowers who are identified through an existing data match with the Social Security Administration (SSA). It will begin with the September quarterly match with SSA. The Department is also announcing two other policy items related to TPD today. First, the Department will indefinitely extend the policy announced in March to stop asking these borrowers to provide information on their earnings —a process that results in the reinstatement of loans if and when borrowers do not respond—beyond the end of the national emergency. Second, the Department will then pursue the elimination of the three-year monitoring period required under current regulations during the negotiated rulemaking that will begin in October.

"Today's action removes a major barrier that prevented far too many borrowers with disabilities from receiving the total and permanent disability discharges they are entitled to under the law," said U.S. Secretary of Education Miguel Cardona. "From day one, I've stressed that the Department of Education is a service agency. We serve students, educators, and families across the country to ensure that educational opportunity is available to all. We've heard loud and clear from borrowers with disabilities and advocates about the need for this change and we are excited to follow through on it. This change reduces red tape with the aim of making processes as simple as possible for borrowers who need support."

This new regulation allows the Department to provide automatic TPD discharges for borrowers who are identified through administrative data matching by removing the requirement for these borrowers to fill out an application before receiving relief. The Department removed this application barrier in 2019 for borrowers identified as eligible for a TPD discharge through the match with the U.S. Department of Veterans Affairs (VA). However, it had not yet done so for those identified through the data match with SSA. As a result, only about half of borrowers identified as eligible for TPD through the SSA match have received the discharge, causing thousands to stay in repayment or possibly even default.

This change will go into effect with the Department's next quarterly data match with SSA, which will occur in September. Borrowers will receive notices of their approval for a discharge in the weeks after the match and the Department expects that all discharges will occur by the end of the year. Borrowers who wish to opt out of their discharge for any reason will have an opportunity to do so. All discharges will be free from federal income taxation but there may be some state income tax consequences.  Borrowers will be and are encouraged to consult their state's tax office to understand whether this discharge will be considered income under their state's tax code.

The Department is also announcing a permanent change through negotiated rulemaking to requirements that in the past have caused too many borrowers to lose their discharges. Under the regulations, a borrower who receives a TPD discharge through the SSA match or the physician's certification process is subject to a three-year income monitoring period. During this period the borrower may lose their discharge if their earnings are above a certain threshold or they do not respond to a request for earnings information. A 2016 report by the Government Accountability Office found that 98 percent of reinstated disability discharges occurred because borrowers did not submit the requested documentation, not because their earnings were too high. 

The Department will take short- and long-term steps to address these reinstatement concerns. First, the Department will indefinitely stop sending automatic requests for earnings information even after the national emergency ends. This continues a practice that the Department announced in March 2021 for the duration of the national emergency. Next, the Department will propose eliminating the monitoring period entirely in the upcoming negotiated rulemaking that will begin in October.

Today's regulation was issued in response to comments on an interim final rule published by the Department in 2019 that created a similarly automatic process for borrowers identified as eligible for a TPD discharge through a match with the VA. The Department received many comments requesting that the rule be expanded to include similar benefits for those identified through the SSA data match.

With this TPD action, the Biden-Harris Administration has now approved approximately $8.7 billion in student loan discharges for roughly 455,000 borrowers. In late March, the Department restored $1.3 billion in loan discharges for 41,000 borrowers who had seen their loans reinstated after not responding to requests for earnings information.  Since March 2021, the Department has also approved more than $1.5 billion in discharges through the borrower defense to repayment process for nearly 92,000 borrowers whose institutions took advantage of them. In addition, the Department has extended the pause on student loan repayment, interest, and collections, to January 31, 2022, which helps 41 million borrowers save billions of dollars a month.