Shared mailbox limit: 50GB Show
Your shared mailbox can store up to 50GB of data. After that, you need to assign a license to the mailbox to store more data. When a shared mailbox reaches the storage limit, you'll be able to receive email for a while, but you won't be able to send new email. Then, after that, it will stop receiving email. Senders to the mailbox will get a non-delivery receipt. What else you need to know about shared mailboxes
Fix issues with creating shared mailboxes Error message: The proxy address "smtp:<shared mailbox name>" is already being used by the proxy addresses or LegacyExchangeDN of "<name>." Please choose another proxy address. This issue occurs when you're trying to give the shared mailbox a name that's already in use. For example, let's say you want shared mailboxes named info@domain1 and info@domain2. There are two ways you can do this: Use Windows PowerShell. See this blog post for instructions: Create Shared Mailboxes with Same Alias at Different Domains in Office 365 Or, name the second shared mailbox something different from the start to get around then error. Then in the Exchange Admin Center, rename the shared mailbox to what you want it to be. How automapping works with shared mailboxes Automapping is set on the user's mailbox, not the shared mailbox. This means if you try to use security group to manage who has access to the shared mailbox, automapping won't work. So, if you want automapping, you have to assign permissions explicitly. How to create a shared mailbox in the Exchange Admin Center Some customers do all their mailbox management in the Exchange Admin Center. Here are instructions for how to create shared mailboxes using that interface. To see what permissions you need to perform these steps, see the "User mailboxes" entry in Recipients permissions. Go to Recipients > Shared > Add . Fill-in the required fields: Display name Email address To grant Full Access or Send As permissions, click Add, and then select the users you want to grant permissions to. You can use the CTRL key to select multiple users. NOTE: The Full Access permission allows a user to open the mailbox as well as create and modify items in it. The Send As permission allows anyone other than the mailbox owner to send email from this shared mailbox. Both permissions are required for successful shared mailbox operation. Click Save to save your changes and create the shared mailbox.
You're done! Now go on to the next step: allow everyone to see the Sent email. Allow everyone to see the Sent email (the replies)By default, messages sent from the shared mailbox aren't saved to the Sent Items folder of the shared mailbox. Instead, they are saved to the Sent Items folder of the person who sent the message. If you want to allow everyone to see the Sent email, in the Office 365 admin center, edit the shared mailbox settings, and choose Sent items > Edit. Add the shared mailbox to OutlookIf you have automapping enabled in your business (by default, most people do), the shared mailbox will appear in your user's Outlook app automatically after they close and restart Outlook. To learn more, see:
Use a shared mailbox on a mobile device (phone or tablet)To access a shared mailbox on a mobile device, open your browser, sign in to Office 365, and then go Outlook on the web. For instructions, see the above bullet for Open and use a shared mailbox in Oultook on the web. From Outlook on the web you'll be able to access the shared mailbox. You can't access the shared mailbox from the Outlook app that's installed on the mobile device. Use the shared calendarWe like the shared mailbox calendar rather than a SharePoint calendar for keeping track of appointments and where people are. A shared calendar is integrated with Outlook, generates reminders, and it's much easier to create and use than a SharePoint calendar.
Forward emails that are sent to a shared mailbox
Send automatic replies from a shared mailbox
Shared mailbox limit: 50GBYour shared mailbox can store up to 50GB of data. After that, you need to assign a license to the mailbox to store more data. When a shared mailbox reaches the storage limit, you'll be able to receive email for a while, but you won't be able to send new email. Then, after that, it will stop receiving email. Senders to the mailbox will get a non-delivery receipt. What else you need to know about shared mailboxes
Fix issues with creating shared mailboxes
How automapping works with shared mailboxesAutomapping is set on the user's mailbox, not the shared mailbox. This means if you try to use security group to manage who has access to the shared mailbox, automapping won't work. So, if you want automapping, you have to assign permissions explicitly. How to create a shared mailbox in the Exchange Admin CenterSome customers do all their mailbox management in the Exchange Admin Center. Here are instructions for how to create shared mailboxes using that interface. To see what permissions you need to perform these steps, see the "User mailboxes" entry in Recipients permissions.
Why can't I send emails from a shared mailbox in Outlook?If you don't have Send As permissions for the shared mailbox, Outlook can't send the message.
How do I send an email on behalf of a shared mailbox?Sending On Behalf of another user. Open a new email and go to Options. Click From to show the From field.. Click From > Other E-mail address. ... . Send the message.. Message recipients will see in the From field: Your Name <delegate's address> on behalf of Other User Name <owner's address>.. How do I send an email from a shared mailbox in Outlook online?Send email from a shared mailbox. Select New mail above the folder list. ... . Select More. ... . To add recipients, type the name of anyone who is in your contacts folder or organization's address list, or type the email address in the To or Cc box. ... . Type a subject.. Type the message you want to send.. |