Metropolis santa monica charge on credit card

How to Identify Credit Card Transactions

The first thing you need to do is track down your statement. Find the latest copy that was mailed to you or sign in to your account online to see it there.

As you read your credit card statement, you’ll see a transactions section. Here, you’ll find details about all the transactions on your account, including purchases charged to the card during the last billing period. The details typically include how much your account was charged, who received payment, when the transaction occurred and when it was posted to your account.

What if I See Something Unfamiliar in My Statement?

If something looks unfamiliar in your statement, take a few minutes to mentally retrace your steps. What’s the date of the transaction, and can you remember what you were doing that day? You might have forgotten that you stopped somewhere unexpectedly for lunch, for example.  

You can also check with family members or friends authorized to use the account to see whether they made the transactions in question. And think about whether you scheduled any purchases a while back that you might just now be seeing the charges for.

How to Look Up Credit Card Merchant Names

Do your credit card transactions show a business name that you don’t recognize? Bear in mind that some company names can appear abbreviated or otherwise shortened on your statement. 

Some companies might also appear under the name of their parent company or the name of the payment processing service provider they use. You can look up the name online to find out what company it’s related to. 

How to Approach Disputes

If you’ve researched the transaction and still don’t recognize the charge, it could be the result of an error or fraud. In either case, you should promptly contact your credit card issuer. 

Unless the dispute concerns fraud, most issuers require you to file it within 60 days of the transaction appearing on your statement. 

When it comes to disputes, contacting the business directly is often the fastest way to resolve things.

Reporting Fraudulent Charges

If you find an unfamiliar charge that’s more than a simple mistake, you might be dealing with fraud.

If you suspect you have a fraudulent charge, you can start by calling the toll-free number on the back of your card. You’ll answer some questions and start the process of filing a claim. If you’re a Capital One cardholder, you can instantly lock your card from the Capital One Mobile app so no one else can use it.1

Try to report the fraudulent charge as soon as possible. The sooner you can do it, the quicker you may be able to stop more unauthorized spending in your name.

Thankfully, if you report credit card fraud and it’s investigated and verified, the Fair Credit Billing Act says you’ll be liable for no more than $50, no matter how much was fraudulently charged to your card. Some issuers, like Capital One, have $0 Fraud Liability, so you won’t be responsible for fraudulent purchases if your card is lost or stolen.2

You can also set up a fraud alert with one of the three major credit reporting bureaus—Equifax®, Experian® and TransUnion®—and it will alert the other two. And you can file a report with the Federal Trade Commission.

The City of Santa Monica will begin assessing convenience fees on most types of debit and credit card transactions beginning January 1, 2021. Electronic check or e-check payments are a no-cost alternative for customers to take advantage of in lieu of credit card transactions where processors charge a fee for each transaction.

The fees will show as a separate charge and will in most cases be paid directly to the credit card processors, and the City will not retain any portion.

Here is a summary of the fee rate by type of transaction:
Administrative Citations$3.50 per transaction (customers are already paying)
Utility Payments$2.95 per transaction
Parking Citations$1.00 per transaction
Rent Control(to be provided)
All Other Transactions (non-parking)2.95%percentage of the transaction

Electronic checks and mailed checks are other no-cost payment alternatives.

This is part of an effort to fully recover business costs to instead invest in community services, including the $4 million paid to credit card processors annually. The fees were authorized by the City Council at the October 27, 2020 meeting.

The credit card charge METROPOLIS BOOKS 0304 LOS ANGELES CA has been submitted by a user uncertain of its origin.

Have you seen this charge on your MasterCard statement? If you have any information regarding the credit card charge METROPOLIS BOOKS 0304 LOS ANGELES CA please share below!

If you think you have been the victim of credit card fraud or a scam you should reach out to your financial institution immediately.

Merchant Information

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Comments

Elvina on March 09, 2017

Have seen this transaction on my charge card! Does somebody have some information about this transaction? I don't recall doing this. Would really be grateful if somebody could remind me where this came from

Do you know what the source of this charge is?

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How do I cancel metropolis?

You may cancel your Account at any time by sending us an email at [email protected].

How do I find out what a charge is on my credit card?

The first thing you need to do is track down your statement. Find the latest copy that was mailed to you or sign in to your account online to see it there. As you read your credit card statement, you'll see a transactions section.