How to restart my phone in safe mode

Article ID : 00256598 / Last Modified : 02/09/2022

Print

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

Why use safe mode?

Downloaded applications may affect the performance of your device or cause it to behave unpredictably. Use safe mode to check whether a downloaded application is causing the problem.

In safe mode, your device only starts with software and applications that were already installed when you first purchased your phone. If the phone performance improves in safe mode, one or more downloaded applications likely have a negative impact.

You can exit safe mode by restarting the device and uninstall the application or applications you suspect are causing the problem. (It is also possible to uninstall applications from inside safe mode.) If you're faced with a recent problem, and unsure which application is causing the problem, you can start by uninstalling the most recently downloaded one.

To enable safe mode

  1. While the device is powered on, press and hold down the power key.
  2. In the pop-up menu, press the Power key.
  3. Touch and hold Power off until the Reboot to safe mode message appears.
  4. Tap OK to restart in safe mode.

To exit safe mode

  • When in safe mode, restart the phone.

If you can't exit the safe mode by restarting the device, try these actions one after the other. Verify after each action whether the problem was solved, before trying the next one:

  • Remove any protective case. A case might interfere with one of the phone's physical keys and prevent the device from starting properly.
  • Ensure that the volume key, power key, and camera key respond properly and are not stuck in one position.
  • Ensure that you tap Power off when you restart your device, do not touch and hold. If you touch and hold Power off, it might restart into safe mode in some device models.
  • Check for new software wirelessly in your device using Settings → System → Advanced →​​​​​​​ Software update →​​​​​​​ SYSTEM. However, some updates are not available for wireless download. You then need to check for new software using a computer and the Xperia Companion computer application.
  • If your Xperia device has the latest available software and the problem persists, try to perform a factory data reset on your device. 
    Remember: All personal content on your device's internal memory gets deleted when you perform a factory data reset. You can backup content that you want to keep. Content on an external memory card (SD card) is not deleted.

  • Sony Community

    Visit our Community and share your experiences and solutions with other Sony customers

Is there anything more annoying than your banking app crashing midway through a transaction or your phone running slowly when you’re trying to share a file on a video call with your boss? Is it a third-party app? Maybe it’s your phone? When you don’t have a clue what’s causing the problem, the result is double the frustration. That’s where safe mode steps in; it’s a quick and easy way to troubleshoot exactly what’s going wrong on your Android device.

Contents

  • How to turn on safe mode on an Android device
  • How to turn off safe mode in Android
  • How to turn on safe mode with the keys
  • What to do in safe mode

Safe mode is the best way to diagnose issues on your Android phone or device, as it temporarily blocks third-party apps from running. If you notice significant speed improvements with your device in safe mode, then a third-party app likely is the culprit. It’s worth noting that, before booting your device in safe mode, you might want to check online to see if anyone else is experiencing similar issues — such as the recent Android System WebView issue that caused apps to crash.

To boot your Android device in safe mode, follow these (very) simple steps. This way, you can finally get to the bottom of what’s been causing your device to sputter and slow.

See more

  • Best Android apps
  • How to boost your cell signal
  • Best Android games

How to turn on safe mode on an Android device

If you have a Samsung Galaxy S21 Ultra, a Google Pixel 5, or any other Android smartphone or tablet running Android 6.0 Marshmallow or later, then the process for turning on safe mode is as follows:

Step 1: Press and hold the Power button.

How to restart my phone in safe mode

Step 2: Tap and hold Power Off.

Step 3: When the Reboot to Safe Mode prompt appears, tap again or tap OK.

Your device will then restart, and you will see a safe Mode prompt in the bottom-left corner. This method also works for LG, HTC, Sony, and many other Android phones.

How to restart my phone in safe mode

How to restart my phone in safe mode

How to turn off safe mode in Android

Because you don’t want to operate your device like this forever, here’s how to exit safe mode:

Step 1: Press and hold the Power button.

Step 2: Tap the Restart option.

Step 3: You can also turn off safe mode by opening your notification panel and tapping the Safe Mode Enabled notification.

That’s it. A simple restart of your Android device will disable safe mode.

How to turn on safe mode with the keys

Whether you have a Samsung Galaxy Note 20 Ultra, an HTC Desire 20 Pro, or an older Android smartphone or tablet like the Samsung Galaxy S4, the process for turning on your safe mode option with the keys is as follows:

Step 1: Press and hold the Power button and select Power Off to turn your device off.

Step 2: Press and hold the Power button until you see the animated Samsung or HTC logo appear.

Step 3: Release the Power button and press and hold the Volume Down button.

Step 4: Keep holding it until your device boots up.

Step 5: You can let go when you see the words “Safe mode” in the bottom-left corner.

This method works for most Android phones and tablets.

What to do in safe mode

You can uninstall problematic apps and use your phone’s core functions while in safe mode. If you find your issue is gone in while your phone is in safe mode, then you can either uninstall apps one by one and test in normal mode again to try and identify the problem app, or you can factory reset your device and selectively install apps and games, making sure to watch out for a recurrence of any problem after each install.

If your device continues to crash, overheat, or otherwise perform poorly in safe mode, then the issue might not be with a downloaded application, but rather the operating system or the phone’s hardware. Try a factory reset, and if that doesn’t resolve things, contact your retailer, carrier, or phone manufacturer and find out about a replacement or repair for your mobile device.

Editors' Recommendations

  • Even the Samsung Galaxy Z Flip 4 is discounted for Black Friday 2022
  • How to find a lost mobile phone
  • Top 10 fastest-charging smartphones in the world, ranked
  • Google Pixel Fold: price, release date, specs, and all rumors
  • Samsung Galaxy Watch 5 vs. Watch 5 Pro: Which should you buy?

How do I reboot my phone in safe mode?

Press your phone's power button. When the animation starts, press and hold your phone's volume down button. Keep holding it until the animation ends and your phone starts in safe mode. You'll see "Safe mode" at the bottom of your screen.

What is safe mode in phone?

Safe mode is designed to help you find problems with your apps and widgets, but it disables parts of your phone. Pressing or holding certain buttons during start-up will bring up recovery mode.

How do I restart my Samsung phone in safe mode?

Boot a Samsung device into Safe Mode:.
1 Turn the device off by holding the Power button until the option to Power Off appears on the screen. ... .
2 Press and Hold the Power and the Volume Down buttons at the same time, to turn the device on. ... .
3 You will now be able to see Safe Mode down the near the bottom left of the screen..

Is Rebooting phone safe?

There are multiple reasons why you're supposed to restart your phone at least once a week, and it's for a good cause: retaining memory, preventing crashes, running more smoothly, and prolonging battery life.