How to recover deleted account on microsoft authenticator app

I enabled two factor MFA to sign in to my powerbi Pro. But unfortunately I accidentally deleted the account from MFA app. And now I am unable to login to my Power BI pro account as I don't get the approval code in my MFA app. How do I recover the deleted account in the MFA app? Any help will much appreciated!

microsoft-authenticator

Hi @AthiraKrishnakumarNair-6020 ,

Did the answer work for you? Are there any additional questions to this topic?

If you found the answer helpful, it would be great if you please mark it "Accept as answer". This will help others to find answers in Q&A

----------
Regards
Andreas Baumgarten

0 Votes 0 ·

  • Home
  • Anonymous
  • Sign in to post
  • Post
  • Explore
  • Tags
  • Questions
  • Site feedback
  • Articles
  • Users

Skip to main content

How to recover deleted account on microsoft authenticator app

    • Tags
    • Questions
    • Site feedback
    • Articles
    • Users
  • Sign in to post

  • Home

question

I was added to a team in Microsoft teams as a guest but I accidentally removed that account from the Microsoft authenticator app. So now when I am switching accounts from personal to Microsoft (guest)(my guest account) in Microsoft teams app, it is asking to approve the request to sign in from the authenticator app but no such request is popping up in the Microsoft authenticator app. I am unable to re-add that account to the authenticator app. I added that account to my Microsoft authenticator app by scanning the QR code for the first time, but now this option is not coming. How can I access my account in the Microsoft teams app? Please help.

microsoft-authenticator

Does anyone know the answer to this question? I have same problem

0 Votes 0 ·

Contact your organization helpdisk and they will solve it

0 Votes 0 ·

Did ur problem resolved?

0 Votes 0 ·

Are you able to find the solution to this problem?

0 Votes 0 ·

1 Answer

my case is to log in to https://aka.ms/mfasetup ask approval in microsoft authenticator application which unable create approval pop up,
what should i do?

0 Votes 0 ·

Iam also having same problem and how you solved this problem

0 Votes 0 ·

Iam also having same problem and how you solved this problem

0 Votes 0 ·

question details

Hi I really need help on this ASAP any specialist please help.
For context, I have this email for my business that I set up with my friend.
We shared the email account and use it between 2 laptops. The problem is that, it asked us to set up MS Authenticator otherwise it won't let us log in to the email. I did so with my phone, and turn out that every time me and my friend try to log into this email, I have to approve the access via my phone.

So try to set my friend's phone to have the authorization to approve as well, so he doesn't have to get approval from me every time. But I couldn't do it and accidentally delete the account on the app on my phone and I can't log back on again. As I try to log in, It will ask for authentication from app or verification code from the app, which is impossible since the authentication already been deleted. I

Now I'm stuck where all my devices can't log into this email and I can't reset the authentication.
Please can anyone help

How do I add an account back to Microsoft Authenticator?

Open the Authenticator app, select Add account from the Customize and control icon in the upper-right, select Other account (Google, Facebook, etc.), and then select OR ENTER CODE MANUALLY. Enter an Account name (for example, Google) and type the Secret key from Step 1, and then select Finish.

How do I recover an old Authenticator code?

Recover an account.
Sign in to your Google Admin console. ... .
In the Admin console, go to Menu Directory. ... .
Click the user you want in the list. ... .
Click Security..
Click 2-step verification. ... .
Click Get Backup Verification Codes..
Copy one of the verification codes..
Send the backup code to the user in an IM or text message..

What happens if you lose access to Microsoft Authenticator?

You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app.

How do I restore my Microsoft Authenticator to a new phone?

How to move Microsoft Authenticator to a new phone.
Open the Microsoft Authenticator app on your old phone..
Tap on the three-dotted icon located at the top right and go to Settings..
Toggle-on Cloud backup for Android or iCloud backup for iPhone..
Install Microsoft Authenticator on your new phone..
Add a recovery account..