How to cancel my credit one bank card

iPhone Screenshots

What’s New

Oct 5, 2022

Version 22.10.0

With each release, we focus on making the Credit One Bank Mobile App a better experience. This update includes a few bug fixes, plus the following new features:
• Payments are easier than ever with the new instant verification option for new bank accounts!
• The new Cash Back Deals tile lets you quickly find special offers to earn more cash back with your card.

Ratings and Reviews

4.7 out of 5

1.1M Ratings

GREAT option for credit-challenged people

I've read reviews about poor customer service, lack of contact, etc...I've had nothing but a great experience! I've been a Credit One customer for a couple of years now and LOVE them. They gave me my first unsecured card with a $500 limit when no one else would--everyone else wanted a secured account equal to my credit line. Since then I've increased the limit on that card to $1,000 and gotten a second "platinum" card with them. I use them both and try to pay them both off each month, building my credit a little at a time--I didn't get bad credit overnight and there's no magic way to make bad credit go away overnight. I monitor my account through the phone app, make payments there...and when I need to talk to a live rep I've never had an issue. Yes, they're overseas--but polite and always willing to work with me if I need something, including waiving fees when there's a good reason. I HIGHLY recommend Credit One...and being responsible to rebuild your credit. Use your card a little, pay it off each month, build up your score a little each month. If you can't make a payment on time or something goes wrong, communication is key.

Decent for starter card, app is basic

I got this card 5 years ago to rebuild my credit after a charge off when no one else would give me credit, and for that I am forever grateful. I understand the risk involved on their side, so fees and high interest rates are necessary. But the interest rate did drop 10% over the last few years as my credit worthiness improved bringing it in line with my capital one card. I just wish that as your score improved they would change other factors such as removing the annual fee and the fee to make a payment. These are why I don’t really use the card much. And if it wouldn’t negatively impact my score I would’ve cancelled it. The app is pretty basic. It gets the job done. I love my free credit score. But I don’t like the way it lists the transactions. It should show like a bank account does: transaction -/+$xx, then resulting balance $xx. But it’s nice and easy to make a payment. That’s they whole reason I got the app. I got tired of paying $10 for every payment. I really don’t like that there is no auto pay option. This is the only bill I have not set up on auto pay and as a result have been late a few times because I don’t get any notifications and all my other bills are paid automatically. I don’t think about it until it’s too late sometimes. I seriously don’t like that because it negatively impacts my score.

We're working to make the mobile app experience the best around. We'll share your feedback and suggestions with our app developers. Thanks for taking the time to let us know about your experience.

Little improvement

Now when you log out of the app the finger print reader doesn’t auto launch itself so that when you touch the home button to close the app, you don’t accidentally log back in to the app. However the way this bank operates suggest to me that they have a vested interest in keeping you credit score down. For example if you pay off the full balance on your account hoping to see a zero balance on your credit file, you are wrong. The monthly fee for using the card which you can not pay in advance at the time you are paying off your balance is charge on the first day of the billing cycle which is the very same day that they update your credit report. So practically, it doesn’t matter how well you pay your balance in full on time, your credit file will always show a balance from Credit One. That small balance does have an impact on your credit especially when you are dealing with creditors who are looking at your credit file very critically either because of pass history or the reason for which you are applying for credit. Credit One is not the best card for rebuilding credit. If one is going to use this card because its the only thing available to them, one will have to very careful and watchful as to how the card affects their credit. The goal should be to get out as soon as possible.

We're working to make the mobile app experience the best around. We'll share your feedback with our developers. Thanks for taking the time to let us know about your experience.

App Privacy

The developer, Credit One Bank, N.A., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

• Purchases
• Financial Info
• Contact Info
• Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

• Usage Data
• Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

Size

Category

Compatibility iPhone Requires iOS 12.0 or later. iPod touch Requires iOS 12.0 or later.

Age Rating

Copyright

Price

• Developer Website
• App Support
• Privacy Policy

• Developer Website
• App Support
• Privacy Policy

Supports

• Wallet

  Get all of your passes, tickets, cards, and more in one place.

More By This Developer

You Might Also Like