The SSA deals with claims for retirement, disability and survivor benefits, Social Security number applications as well as all post-entitlement issues such as direct deposit information, changes of address, non-receipt of checks, and termination of benefits due to death. For detailed information on benefits and how to apply visit the Social Security Administration website.
The SSA’s regional office for EAP is in Manila. For social security claims and other questions, please contact SSA Manila directly.
EAP Regional SSA Contact Information:
Social Security Administration
United States Embassy
1201 Roxas Boulevard
Ermita, Manila, Philippines 0930
Inquiry Line: +63-2-5301-2000 option 9
(Open from 8:00 a.m. to 11:00 a.m. Tuesday & Thursday – Manila Time)
Fax: +63-2-8708-9723
E-Mail:
Website: Social Security Administration
U.S. Embassy Singapore is not a Social Security claims-processing post. However, we can assist with certifying copies that you will need to forward the documents to SSA Manila for the following services:
- First time SSN Application
- Replacement SSN Card
- Name Change on SSN Card
SSA Manila will mail the SSN card to the address indicated on the application. The entire process can take 2-3 months.
First Time SSN Application
If you are applying for a Social Security number (SSN) for the first time, you will need to submit the following (Original and copy – We will certify the copies and return the documents to you to mail to SSA Manila):
- Form SS-5FS (PDF 122KB);
- Evidence of age (such as birth certificate or Consular Report of Birth Abroad);
- Evidence of identity (such as passport);
- Evidence of U.S. citizenship (such as a U.S. birth certificate, U.S. passport, Certificate of Naturalization or Certificate of Citizenship), or
- Evidence of immigration status, for Legal Permanent Residents, (such as Form I-551 or I-94);
- Evidence of the identity ( such as passport) of the parent who signs the Form SS-5FS (for applicants under 12 years of age)
- Adoption Decree ( if applicable for applicants under the age of 12);
- Anyone age 12 or older must appear in person for an interview, and must submit documentation showing that absence from the U.S. was the reason a SSN was never assigned. The documentation (such as school and/or employment records) must be comprehensive, and date from the time the person departed the U.S. to the present.
- Official English translation of any documents in a foreign language.
Replacement SSN Card
If you know your SSN, you will need to submit the following (Original and one copy – We will certify the copies and return the documents to you to mail to SSA Manila):
- a completed Form SS-5FS (PDF 122KB)
- Applicant’s passport
- Evidence of the identity (such as passport)of the parent who signs the Form SS-5FS (for applicants under 12 years of age)
If you don’t know your SSN, please contact the SSA Manila at .
Note: Knowing your SSN number is more important than having the actual card. The IRS, employers and financial/educational institutions verify the SSN with the Social Security Administration, regardless of whether or not a Social Security Card is presented.
Name Change on SSN Card
If you need to change your name on your Social Security records, you will need to submit the following (Original and one copy – We will certify the copies and return the documents to you to mail to SSA Manila):
- a completed Form SS-5FS (PDF 122KB)
- Proof of the name change (such as marriage or divorce decree)
- Applicant’s passport indicating new name
Visit the Social Security Administration website for further information on their services.
Applying for a new Social Security Card
- If you are an Employee or Self-Employed Person, applying for a new Social Security Card is easy and it is FREE!
- You must apply in person in order to obtain a Social Security number and our Social Security Registration Card.
- If you need an original card (i.e. You were never assigned a Social Security number before), you must show proof (or evidence) of identity.
Identity
Proof of identity requires a valid passport or an original birth certificate along with a notarized photograph. A valid passport can usually be used to establish your true identity.
Name Change
If you have had a change of name after having been issued your registration card, you must apply to Social Security to have our records changed to reflect your new name. Good documentary evidence must be submitted to establish your entitlement to use the name being applied for. Examples include a passport with your new name, marriage certificate, or any court procedure that changes your name. Additionally, you will be required to complete the Change of Name Form.
Good Evidence
Social Security will not accept photocopies of documents as evidence. You must submit original documents or certified copies by the custodian of the record. If your documents do not meet these requirements, we cannot properly process any application.
Registration Procedures
Persons registering for the first time are expected to submit a completed application Employee Registration Formalong with one of the following documents:
- a valid passport ; or
- a certified birth certificate;
Replacement of Cards
Persons who were already registered using the original Social Security card, and wish to obtain the new and improved plastic laminated Social Security card should either bring along their original card or the afore-mentioned documents to support their application for the new card.
The Registration Card
The registration card shall bear the name, photograph, date of birth, registration number, nationality, gender and signature of the Insured Person. The card shall also bear the issue and expiration dates that are applicable. If an entry on the registration card is amended in any way the card shall be invalid and should be returned to the Social Security’s office.