How do i get my money from zelle

Zelle® is the answer for so many situations.

Need to pay rent? Zelle®. Share household expenses? Zelle®. Settle up with friends for a night out? Yep, Zelle® again. Check out the video below to see how easy it is.

Plus, with Zelle® ready contacts, it’s easy to know who’s already enrolled with Zelle®. When you see a purple “Z” icon next to someone’s name on your contact list, you can send them money with Zelle® anytime with the confidence that it’ll be in their account in minutes. Learn more about Zelle® ready contacts below in the FAQ.

Why use Zelle®?

It’s safe.

With Zelle®, money travels directly between accounts with no stops in between. And as a U.S. Bank customer, you’re protected by our Digital Security Coverage.

It’s fast.

Money you send with Zelle® can be in your recipient’s account in minutes,2 making Zelle® an ideal way to share the cost of expenses between friends or send the gift of money.

It’s convenient.

Find Zelle® in the U.S. Bank Mobile App or online banking. All you need to send money is the recipient’s email address or U.S. mobile number.

It’s easy.

Sending money is simple. Just pick a trusted recipient, enter an amount and hit Send. You can track your payment in mobile or online banking. Requesting money is just as easy.3

It’s personal.

You can add emojis and choose from a wide variety of colorful, entertaining eCards to send with your Zelle® payment. Add a personal touch for any occasion – or just a bit of fun for no reason at all. See our eCard FAQ.

Already have the U.S. Bank Mobile App?

You can also use Zelle® in online banking.

You can start using Zelle®anytime you're banking in the app or online. Simply log in to your account and explore everything you can do.

Log in and try Zelle® now

Frequently asked questions

  • You can receive money on Zelle no matter which banking service you have — all you need is the Zelle app.
  • Zelle is a service that facilitates money transfers between US bank users.
  • If you bank with a smaller institution that isn’t partnered with Zelle, you can still use the service for money transfers.
  • You'll need an email or mobile number and debit card to receive your Zelle transfer.

Zelle is a service that offers a free, easy, and secure way to send and receive money with others.

Although the service is seamlessly integrated as a money transfer service provider into many big-name financial institutions, if you use a more obscure bank or credit union, fret not — all you need is an email address or mobile phone number to take advantage of Zelle, regardless of who you bank with.

Here's how you can get started receiving money through Zelle in a few simple steps.

How to receive money on Zelle

1. If someone sent you money through Zelle, you'll receive an email or text notification about the payment. 

2. Click on the link in the email or text.

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You'll receive an email notification from Zelle with information and further instructions about the money transfer. Emma Witman/Business Insider

3. Download and the Zelle app in the Apple App Store or Google Play Store (if you haven't already), and click "Get started."

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Download the Zelle app, as seen in the Apple App Store. Emma Witman/Business Insider

4. Enter your mobile number or email, depending on how the transfer was sent, and select "Continue."

5. Check the box regarding your data and privacy, then tap "Continue."

6. On the "Find Your Bank" screen, search for your bank. If the institution that you bank with is listed, you'll be redirected to complete the transfer on your bank's website.

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If a provider you bank with, like Wells Fargo, is already a partner with Zelle, you'll be redirected to their website to complete your retrieval of the transfer. Emma Witman/Business Insider

7. If you don't see your bank listed, tap "Don't see your bank?"

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Smaller banks, like the online-based Simple, aren't already integrated with Zelle. Emma Witman/Business Insider

8. Enter a Visa or Mastercard debit card on the "Add Debit Card" screen and tap "Continue."

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Make sure you have a debit card on hand if your bank isn't listed in the Zelle app. Emma Witman/Business Insider

9. Add your billing address on the next screen and click "Continue."

You're all set to receive the Zelle transfer, and any future transfers via Zelle, from here on out.

  • How to send money through Google Pay using your iPhone or Android

  • How to send money through the Messages app on an iPhone or iPad

  • How to send money on Facebook using Facebook Messenger on your computer or mobile device

  • How to send money on the Cash App on your iPhone or Android

  • How to send money on Venmo to anyone with an account, and set a privacy setting for payments

Emma Witman is an Asheville, NC-based freelance journalist with a keen interest in writing about hardware, PC gaming, politics, and personal finance. She is a former crime reporter for a daily newspaper, and has also written extensively about bartending for Insider. She may or may not judge your drink order when behind the bar. Follow her on Twitter at @emwity.

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How do you get money out of Zelle?

Click on the link provided in the payment notification. Select your bank or credit union. Follow the instructions provided on the page to enroll and receive your payment.

Does money from Zelle go directly to bank account?

Someone sent me money with Zelle®, how do I receive it? If you have already enrolled with Zelle®, you do not need to take any further action. The money will move directly into your bank account associated with your profile, typically within minutes1.

How long does it take to receive the money from Zelle?

Money sent with Zelle® is typically available to an enrolled recipient within minutes1. If it has been more than three days, we recommend confirming that you have fully enrolled your Zelle® profile, and that you entered the correct email address or U.S. mobile number and provided this to the sender.