Franchise tax board sacramento california phone number

Internal Revenue Service (IRS)


California Franchise Tax Board (FTB)

  • Important Phone Numbers:
    • General Assistance: (800) 852-5711
    • 24/7 Automated Support: (800) 338-0505
    • Telephone Assistance for people with hearing impairments: (800) 822-6268 (TTY/TDD)
    • Taxpayer Advocate Assistance: (800) 883-5910

  • Local FTB Field Office:
  • 3321 Power Inn Rd., Suite 250
    Sacramento, CA 95826

  • Helpful Websites:
    • To check the status of your state refund: https://webapp.ftb.ca.gov/refund/login.aspx?Lang=en-US
    • To make a payment to the FTB: https://www.ftb.ca.gov/online/payment_choices.shtml?WT.mc_id=Individuals_Popular_PaymentOptions
    • To apply online for a payment agreement with the FTB: https://www.ftb.ca.gov/online/eIA/Apply_Online.asp
    • To respond to a Head of Household (HOH) audit letter: https://www.ftb.ca.gov/online/hoh/index.asp?WT.mc_id=HP_Popular_HOH
    • Live Chat with FTB: https://www.ftb.ca.gov/aboutFTB/Live_Chat.shtml

Hours of Operation

Tax Season Hours
Jan 15 thru April 15
Monday – Saturday, 8am-8pm

Regular Hours
Monday – Thursday, 8:30am-5pm

Franchise Tax Board-Sacramento Office

Phone

(800) 852-5711 (General Assistance)

(800) 338-0505 (24/7 Automated Support)

(800) 822-6268 (TTY/TDD)

Eligibility

Must be employed and have state taxes withheld from income.

Services

Franchise Tax Board is the agency responsible for collecting state personal income tax as well as bank and corporation taxes for the State of California. Both English and Spanish languages are spoken. Additional information is available on their website. Fees vary depending on individual gross income.

Hours

Monday through Friday 8:00 a.m. to 5:00 p.m., closed state holidays.

Addresses

Main Location

3321 Power Inn Road
Suite 250
Sacramento, CA  95826

We strive to provide a website that is easy to use and understand. Our goal is to provide a good web experience for all visitors.

Website Accessibility Certification

AgencyCalifornia Franchise Tax BoardCertification dateJuly 1, 2021ContactAccessible Technology Program

The undersigned certify that, as of July 1, 2021 the internet website of the Franchise Tax Board is designed, developed and maintained to be in compliance with California Government Code Sections 7405 and 11135, and the Web Content Accessibility Guidelines 2.1, or a subsequent version, as of the date of certification, published by the Web Accessibility Initiative of the World Wide Web Consortium at a minimum Level AA success criteria.

Franchise tax board sacramento california phone number

June 28, 2021
Digital signature and printed name of Selvi Stanislaus
Executive Officer

Franchise tax board sacramento california phone number

June 28, 2021
Digital signature and printed name of John Sulenta
Chief Information Officer

  • Your Rights
  • Volunteer Income Tax Assistance and Tax Counseling for the Elderly
  • Media Contacts
  • Federal Income and Payroll Tax
  • State Income Tax
  • State Payroll Tax
  • Sales and Use Tax and Special Taxes and Fees

Federal Income and Payroll Tax

Visit the IRS website or contact a local office in California.

Customer service phone numbers:

  • Tax Forms: 1-800-829-3676
  • Refund/Tax information: 1-800-829-4477
  • General information: 1-800-829-1040
  • Federal employer identification number (FEIN): 1-866-816-2065
  • Faxback: 1-703-368-9694

State Income Tax

Visit the Franchise Tax Board website, their help page, or find a local office.

To find out where to send an income tax return, refer to Mailing Addresses.

For general correspondence:

Franchise Tax Board
PO Box 942840
Sacramento, CA 94240-0040

Customer service phone numbers:

  • Tax information/Refund/Forms: 1-800-338-0505
  • Other assistance: 1-800-852-5711
  • Out of U.S. (not toll free): 1-916-845-6500

Small Business Liaison (not toll free): 1-916-845-4669

State Payroll Tax

Visit the EDD’s website, email the EDD, or find a local office.

Subscribe to receive email notifications of the latest news about EDD programs and services.

Mailing address:

Employment Development Department
PO Box 826880
Sacramento, CA 94280-0001

Joint Agency Office (EDD, Board of Equalization, and Franchise Tax Board):

Employment Development Department
3321 Power Inn Road, Second Floor
Sacramento, CA 95826

Customer service phone numbers:

  • Toll free number: 1-888-745-3886
  • TDD service: 1-800-547-9565

Sales and Use Tax and Special Taxes and Fees

Visit the California Department of Tax and Fee Administration’s (CDTFA) website, email the CDTFA, find a local office, or view their directory.

Mailing address:

California Department of Tax and Fee Administration
PO Box 942879
Sacramento, CA 94279-0001

Customer service phone numbers:

  • Toll free number: 1-800-400-7115
  • TDD service from TDD phones: 1-800-735-2929
  • TDD service from voice phones: 1-800-735-2922
  • Faxback: Call the Information Center: 1-800-400-7115
  • Seller’s permit number verification: 1-888-225-5263

Representatives are available to assist you Monday through Friday, except State holidays, from 8 a.m. to 5 p.m.

How do I talk to someone at the California Franchise Tax Board?

Taxpayers with general questions can call (800) 852-5711 or visit our website at ftb.ca.gov .

What is the California Franchise Tax Board phone number?

00 1 916-845-6500California Franchise Tax Board / Customer servicenull

How do I get in contact with the tax Franchise Board?

The California Franchise Tax Board telephone number is 1-888-635-0494.

What is the phone number to California state taxes?

State Income Tax Customer service phone numbers: Tax information/Refund/Forms: 1-800-338-0505. Other assistance: 1-800-852-5711.