Customer service number for macys credit card

Customer service number for macys credit card

Macy’s State Street

111 North State StreetChicago, IL 60602312-781-5219

Restaurant Hours

Sunday 11am-3pm

Monday 11am-3pm

Tuesday 11am-3pm

Wednesday 11am-7pm

Thursday 11am-7pm

Friday 11am-7pm

Saturday 11am-7pm

Customer service number for macys credit card

A Chicago Tradition

The world-famous Walnut Room was the first restaurant ever opened in a department store. With Circassian wood paneling imported from Russia and Austrian chandeliers, the 17,000 square foot dining room is both elegant and comfortable. Conveniently located in the heart of the Chicago theatre district, the Walnut Room is an excellent choice to take a break from shopping or for a meal and a glass of wine before the show.

Map & Directions

Updated on Wednesday, 2 February 2022 - 2:51pm

Customer service number for macys credit card

Global Contact Support

  • +1-513-573-7912 (For Changing or Canceling International Order)

Email

  • internationalcustomerservice [at] macys [dot] com (For International Order Returns)

Install App

  • Help Center Portal
    • Returns
    • Shipping & Delivery
    • Account & Credit Card
  • International Order
    • Changing or Canceling Your International Order After It Has Been Placed
    • Tracking Your International Orders
    • International Order Delivery
    • No Additional Costs Are Due Upon Receipt of Your Order
  • Stores Location

International Return Policy

  • In case not satisfied with your purchase mail to internationalcustomerservice [at] macys [dot] com for further instructions on where returns should be shipped and the amount you will be refunded within 180 days of purchase.
  • All European Union customers have the right to back out of a purchase within seven  days of completing the transaction.
  • For more information please read

SMS Service

S. No.SubjectSMS No.
1 Macy's Promo Alerts Recurring marketing messages may be
sent using automated dialing technology.
Msg&data rates may apply
For help, send HELP to 62297
To cancel, send STOP to 62297
2 Macy's Backstage Promo Alerts Recurring marketing messages may be
sent using automated dialing technology.
Msg&data rates may apply
For help, send HELP to 66789
To cancel, send STOP to 66789
3 Macys.com Security Alerts Message frequency depends on
number of issues
Msg&Data Rates May Apply
For help, text HELP to 31292
To cancel, text STOP to 31292
4 Macy's Purchase Alerts Recurring number of messages
per transaction
Msg&Data Rates May Apply
For help, text HELP to 62442
To cancel, text STOP to 62442
5 Macy's Order Alerts Recurring number of messages
per transaction
Msg&Data Rates May Apply
For help, text HELP to 38109
To cancel, text STOP to 38109

Contact a Department

S. No.NameContact Details
1 Macys.com Customer Service + 1 800 289 6229
24 hours a day
7 days a week
2 Macys.com International Customer Service +1 513 573 7912
24 hours a day
7 days a week
3 Credit Customer Service +1 888 257 6757
Mon-Sat: 9am-9pm (local time)
Sun: 11am-8pm (local time)
4 Furniture & Mattress Customer Service +1 888 822 6229
Mon-Sat: 8am-10pm ET
Sun: 9am-10pm ET
5 Furniture & Mattress Sales +1 800 456 2297 (Furniture)
+1 800 622 9233 (Mattress)
7 days a week: 8am-12am ET
6 Wedding & Gift Registry +1 800 568 8865
Mon-Fri: 9am-10pm ET
Sat: 9am-7pm ET
Sun: 11am-7pm ET

Headquarters

Macys.com, LLC,
680 Folsom St. San Francisco,
CA 94107.

Macy's Credit and Customer Service,
PO Box 8113, Mason, Ohio 45040. 

Social Sites

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  • macys.com

  • Customer service number for macys credit card

What is Macy's credit card phone number?

You can call the Credit Customer Service center at 1-888-257-6757 (TTY: 1-800-281-0820).

What is Macy's customer service phone number?

1 (800) 289-6229Macy's / Customer servicenull

Can I pay Macy's bill by phone?

1 (888) 431-6229Macy's / Billing supportnull

How do I pay my Macy's credit card by phone?

Call Macy's customer service at 888-257-6757. The automated attendant will ask you to describe your reason for calling in a few words. You can say “make a payment” or “pay my bill.” Enter the amount of your payment, your bank account number and the bank routing number to complete the payment.