(800) 922-0204 Verizon Wireless Phone Numbers and Emails
Toll-Free Number:
Customer Service:
(800) 779-2067
Executive Team
(888) 262-1999
National Accessibility
(888) 294-6804
Prepaid
Verizon Wireless Emails:
Accessibility
Claim Your Business
More phone numbers and emails Less phone numbers and emails
Verizon Wireless Contact Information
Corporate Office Address:
Verizon Wireless
P.O. Box 408
Newark, New Jersey 07101-0408
United States
Other Info (opening hours):
Alternative Mailing Addresses:
Website Issues
Verizon Wireless Internet Operations
One Verizon Way
Basking Ridge, NJ 07920
Bankruptcy
Verizon Wireless Bankruptcy Administration
500 Technology Drive
Suite 550
Weldon Spring, MO 63304
Verizon Privacy Office
1300 I Street, NW Suite 500 East
Washington, DC 20005
Hours:
Monday - Friday: 8:00 am - 5:00 pm EST
Summary of Verizon Wireless Customer Service Calls
27.2K TOTAL
CALLS
07:00 AVG CALL
DURATION
7% ISSUES
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Verizon Wireless Customer Service?
Payments and Charges Question:
- 3h ago “Payment”
- 1d ago “Bill”
- 1d ago “I need the amount owed for my October bill”
Staff Question:
- 1d ago “No service”
- 2d ago “To try to get new service”
- 4d ago “Phone has no service”
Product/ Service Question:
- 2d ago “Phone number not connected”
- 7d ago “Broken screen”
- 8d ago “Buy a phone”
Activation/ Cancellation Question:
- 12h ago “I'm trying to unlock my phone from T-Mobile to activate my Verizon SIM card”
- 1d ago “Cancel services”
- 4d ago “Cancelar servicio”
Request for Information Question:
- 1d ago “I need to talk to someone about my bill”
- 2d ago “Transfer request”
- 2d ago “About a shipments”
Account Question:
- 10d ago “Post pay account”
- 12d ago “One of your stores located in St Clairsville has my email address and password and I think they are hacking my phone and I dropped your service”
- 14d ago “To put a hold on my account”
Cards Question:
- 7d ago “New SIM card won't work in old phone”
- 10d ago “Change my pin”
- 1M ago “Update credit card info”
Return/ Replace Question:
- 2M ago “Change address”
- 3M ago “Return equipment”
- 3M ago “Waiting on a return box”
Shipping and Delivery Question:
- 1d ago “To hook up my new Motorola e because I didn't get a new phone because my other one broke”
- 14d ago “Have not received the line quote given to me when purchased New phones”
- 15d ago “I got a phone I don't like, your sales person showed me his phone which was an edge and I didn't get to look at the Google phone that I wanted to look at”
Refund Question:
- 7d ago “Refund on canceled service”
- 8d ago “I need a refund on my monthly service fee . My phone broke and I bought another one and switched to total by V verizonerizon”
- 3M ago “Refund”
Employment Question:
- 3M ago “Would like to pay off my phone”
- 4M ago “Job verification”
- 5M ago “Need to pay off a song”
Website/ Application Question:
- 5M ago “Application Status for new phone”
- 6M ago “I got to do an application online to get a free phone from Verizon but it said to get”
- 1Y ago “Construction site old poles”
Other Question:
- 1h ago “Phone issues”
- 11h ago “Text messages”
- 13h ago “Ansewer”
About
Verizon Wireless Pros and Cons
Pros: Coverage area, Coverage, Seem to have better coverage than most providers, Good coverage, Was ok till this problem
Cons: Customer service, No resolution to problem, Deceitful customer service, Cant contact company, Worst customer service ever
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Summary
Verizon Wireless or just Verizon is a wholly owned subsidiary of Verizon Communications that offers wireless telecommunications products. The company was founded in April 2000. Its headquarters is based in Basking Ridge, Jew Jersey, United States. Verizon provides a broad range of products under the following categories: Phones & Devices, Hums, Plans & Services, and Accessories. Featured brands include the following: Apple, Google, HTC, Motorola, Samsung, and many more. Available payment options are Visa and MasterCard. Verizon accepts returns within 14 calendar days of purchase for a full refund or exchange. Customer service is provided by phone and by e-mail during normal business hours.
Verizon Wireless is ranked 276 out of 1597 in Telecommunications category
Area Served
USA, Worldwide, Other, Europe
Payment Methods
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