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A strong internet connection is crucial to accessing all the content available to you on Roku. Anything less than that (weak or no internet) will interrupt streaming or keep you from accessing media entirely. If your Roku isn't connecting to WiFi, it's likely due to a poor WiFi signal, a power or router issue, or a malfunctioning Roku. Try these troubleshooting steps below. 1. Go to the home screen. Press the left arrow on your Roku remote. Scroll down to Settings. 2. Press the right arrow to access the Settings menu. Press right for Network, then right again for the Network page. 3.
Read the About page for connection information, including connection type, download speed, and signal strength. If you don't see this information, you're not connected to the internet.Check the internet connection
Make sure your Roku is connected to WiFi. Roku
4. If you've confirmed that you're connected to the internet but you're still having issues, scroll down to Check Connection, then press the OK button.
5. Try to stream something on your Roku to see if the problem is fixed. If not, try reconnecting your Roku to WiFi.
Restart your Roku
Head to the System menu. William Antonelli/Insider1. Go to the home screen. Press the left arrow on your Roku remote. Scroll down to Settings.
2. Press the right arrow to access the Settings menu. Scroll down to System.
3. Press the right arrow to access the System menu. Scroll down to System Restart.
4. Press the right arrow to highlight Restart, then press the OK button.
Reset your WiFi router and modem
If you've followed the troubleshooting steps outlined above and still can't connect to WiFi, you're likely dealing with a network, router, or modem issue.
Try restarting your WiFi router and modem to see if that fixes the problem.
Move Roku closer to router and modem
If a weak signal is your issue, physically moving your Roku device closer to your router and modem, or moving your router and modem closer to your Roku may help strengthen the signal.
Connect an Ethernet cable to Roku
While you can't plug an ethernet cable into a Roku Stick, physically using a cable to connect a compatible Roku player to the internet will always create the most robust, reliable connection.
For information on which Roku devices work with ethernet connections, and how to connect them, check out our article on how to connect your Roku device to the internet via a wired connection.
Abigail Abesamis Demarest is a contributing writer for Insider based in New York. She loves a good glazed donut and nerdy deep dives into the science of food and how it's made.
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Steven John
Freelance Writer
Steven John is a freelance writer living near New York City by way of 12 years in Los Angeles, four in Boston, and the first 18 near DC. When not writing or spending time with his wife and kids, he can occasionally be found climbing mountains. His writing is spread across the web, and his books can be found at www.stevenjohnbooks.com.
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